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Personnel development matrix (92 07-22)
This document outlines a personnel development matrix that identifies the critical skills and attributes needed for individuals, groups, organizations, communities, and the global environment to be successful. The matrix shows how the role, focus, approach, and goals at each level imply and build upon those of the next level out. For example, an individual's time management and interpersonal skills imply and support a team's on-time performance and well-coordinated network. The goal is for entities at all levels to develop win-win relationships and long-term prosperity.
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Personnel development matrix (92 07-22)
- 1. PERSONNEL DEVELOPMENT MATRIX Individual (self) Group/Team Organization Community Global environment Example: Engineer, operator, etc. Department/project Company "X" Customers/partners/ Global Economy competitors/vendors Role: Individual Contributor Team-builder Deal-maker Path-finder Ecosystem-builder (Rainmaker) Primary Critical Success Factors: Purpose/Values: Goal setting <=> Charter/responsibility <=> Business plan/culture <=> Social culture/values <=> Civilization Time/Timing: Time management <=> On-time performance <=> Time-to-market <=> Trend-setter <=> Industrial leader Key Focus (Scope): Profit & loss results <= Product development <=> Customers' needs <=> Market needs <=> Opportunities Management: Self motivat'n & discipline <= Self-direct work team <=> Total quality management => cohesive & competent <=> Excellent Systems/Organzn.: Interpersonal skills <= Well-coordinated network <= Continuously improving => Productive & dynamic => Progressive & effective Approach: Open-minded, listening <=> Consensus <=> Belive in each other <=> Harmony <=> Harmony Resolve differences <=> Mutual respect <=> Satisfaction & self-respect <=> Peace <=> Peace Unite interests <=> Mutual trust <=> Confidence & self-worth <=> Prosperity <=> Prosperity Goals & Results: Win-win & long-term <= Win-win & long-term => Win-win & long-term => Lasting prosperity => Economic boom Other Critical Success Factors: People: Dedication <= Commitment => United in purpose <=> Courteous & competent => Honorable Product: Product champion <=> New products <=> Profit generator <=> Winner/value creator <=> Benchmark Know-how: Technical skills <= Research & development <=> Product differentiation <=> Best value to customers <=> Competitive advantages Intelligence: Business sense <=> Market requirements <=> Market share <=> Market intelligence <=> Global business trends Yield: Do things right at the 1st <=> Meet expectation <=> Cost leadership <=> Best price for a product <=> Market Leader time within the shortest Meet schedule time at the lowest cost Cost-effectiveness Quality: Quality improv. by DOE <= Process improvement <= TEI, TQM, ABC, JIT, TPM <= Total customer satifn. => Value creation Resources: Experience, good-will <= People, time, tool, budget <= People, IP, cash, time, matl. <= Knowledge, finance => Wealth generation Primary Areas of Concern: Facts: End results <= On-time performance <= Profit & growth <=> Successful company => Lasting prosperity Methods: Team approach <= Self-directed work team <= Quality teamwork <=> Win-win & long-term => Lasting prosperity Goals: Common interests <= Support corp. goals <= Create values <=> Prosperity => Lasting prosperity Values: Best individual effort <= Best team effort <=> Pursuit of excellence <=> Quality & performance => Lasting prosperity Comments: 1) This matrix helps to pinpoint the necessary skills and attributes that an individual, group, or organization has to develop to be long-term successful. 2) In order to be successful within the bigger domain, an entity has to develop the skills and abilities to match the requirements of the bigger domain. 3) A => B means A implies B A. KWOK PRIVATE COMMUNICATION -- July, 1992