Pilot implementation of Active
    Learning at an Engineering
Department for the development of
     generic skills of students


            The pilot course
     Decision Support Systems (DSS)

            Technical University of Crete, Department
            of Production Engineering & Management,
             Evangelia (Lia) Krassadaki, PhD candidate
Indicatively presentation of practices applied in universities for
         the improvement of generic skills of students

 •   A’ trend: as part of the curricular
      – Through courses (without activities for skills assessment) of the curriculum. A certification-
        transcript is given at the end of studies to students (the case of Luton University)
      – Autonomous courses for generic skills improvement. The grade at the course certifies the level
        of the skills possessed by students. For example, the case of General Education program at
        college level-USA.
      – Writing/speaking intensive courses. The case of USA universities.
      – E-Portfolios (University of Denver, Virginia Tech, Queensland University of Technology, etc)
 •   B’ trend: as extracurricular activities
      – Activities of Career Offices sometimes by giving a certificate and sometimes without it. For
        example, the transcript ‘Nottingham Advantage Award’ from Nottingham University.
      – Surveys for skills improvement for graduates or students. Characteristic case the yearly
        graduate survey in Australia ‘Graduate Course Experience’-GSA (118 thousand graduates
        participated the year 2009).
      – Specially designed tests for the evaluation of generic skills, like the national level test in
        Australia ‘Graduate Skills Assessment’-GSA for assessing critical thinking, problem solving,
        interpersonal understanding and written communication.




                                   Technical University of Crete, Department
                                   of Production Engineering & Management,
                                    Evangelia (Lia) Krassadaki, PhD candidate
The educational context of the pilot
implementation at Technical University of Crete
Goals:
Performance improvement at the content of
 the course DSS (content)
Generic skills improvement: Communication
 (written-oral) & Team-working
Active participation of students
Satisfaction of students

               Technical University of Crete, Department
               of Production Engineering & Management,
                Evangelia (Lia) Krassadaki, PhD candidate
Criteria for the verification of the successful
            redesign of the course




               Technical University of Crete, Department
               of Production Engineering & Management,
                Evangelia (Lia) Krassadaki, PhD candidate
The Constructive Alignment Model which is used
         for the redesign of the course




                                         Source: Biggs, 2003; Felder & Brent, 2003.

              Technical University of Crete, Department
              of Production Engineering & Management,
               Evangelia (Lia) Krassadaki, PhD candidate
Redesigning a course: (1) Learning Outcomes (students) -
               Learning Objectives (tutor)




                                                                                        ΑΒΕΤ
                                                                                       criteria
                                                                                      by italics




 A model for course provision based on 3 areas: 1. Disciplinary content – content of the
course 2. Disciplinary skills - practical skills associated with the content of the course 3.
                 Generic skills – informal/transferable skills or abilities
                               Technical University of Crete, Department
                               of Production Engineering & Management,
                                Evangelia (Lia) Krassadaki, PhD candidate
Redesigning a course: (2) Teaching
    (strengthening participation & interaction)
 Short lecture technique (vs lectures)
 Brainstorming technique
 Discussion technique
 Question-answer technique
 Giving a speech – presentation of a subject (students)
 Technique of 10-minute exercises in groups of two
 Technique of short written assignments (every week)
 Digital self-evaluation material for the knowledge
  evaluation of the content of the course (outside class)
 Research questionnaires (inside/outside class)
                     Technical University of Crete, Department
                     of Production Engineering & Management,
                      Evangelia (Lia) Krassadaki, PhD candidate
Redesigning a course: (3) Assessment
           (summative – formative)
Summative assessment:
• Short written-oral assignments (every week)
• Oral performance on disciplinary content & disciplinary skills
Formative assessment:
• 10-minute group exercises (group of two)
• Digital self-evaluation material for the knowledge evaluation
  (outside class)
• Peer-assessment technique of written assignments & oral
  presentations (inside/outside class)
• Individual feedback for every written (oral) assignment (tutor)
• Self-evaluation of students’ generic/informal skills (before-after
  scheme)
                        Technical University of Crete, Department
                        of Production Engineering & Management,
                         Evangelia (Lia) Krassadaki, PhD candidate
Feedback




Technical University of Crete, Department
of Production Engineering & Management,
 Evangelia (Lia) Krassadaki, PhD candidate
Treatment group (students of the pilot course)
2009: 1 group, 27 students
2010: 2 groups, 46 students
2011: 2 groups, 44 students


Control group (students of the traditional offered
course)
2009: 57 students
2010: 30 students
2011: 40 students
               Technical University of Crete, Department
               of Production Engineering & Management,
                Evangelia (Lia) Krassadaki, PhD candidate
Pilot Course characteristics

• Meeting: once per week
• Hours: 2 hours/week
• Duration: 13 weeks
• Tutors: 1 professor & 1 coordinator
• Classroom: room (not an amphitheater) of total capacity 30 persons
• Room with circular arrangement
• Technological equipment: WiFi, video-projector, laptop(s), board
• Participation: compulsory
• Submission of assignments: Ε-Class (E-learning platform) with time
  constraint
• Groups of two-students: form the groups by lot


                         Technical University of Crete, Department
                         of Production Engineering & Management,
                          Evangelia (Lia) Krassadaki, PhD candidate
Plan of 2nd meeting with topic Information &
    Information Systems (2 teaching hours)
Educational Techniques:
• Short lecture                                              (15 minutes)
• Brainstorming                                              (20 minutes)
• Questions-answers                                          (10 minutes)
• Group exercise                                             (10 minutes)
• Discussion about the exercise                              (10 minutes)
• Short lecture                                              (5 minutes)
• Discussion                                                 (15 minutes)
• Overview-short lecture                                     (5 minutes)

                Technical University of Crete, Department
                of Production Engineering & Management,
                 Evangelia (Lia) Krassadaki, PhD candidate
Comparison of average performance on disciplinary content & skills for
                                      three years


                                                                           6.7
Average grades 2011
                            5.2




                                                                 6.4                 Students of the Pilot course
Average grades 2010
                                  5.4                                                Students of the Traditional offered
                                                                                     course



                                                                 6.4
Average grades 2009
                                            5.7

                                                                                            Higher average
                      5   5.2   5.4   5.6    5.8   6     6.2   6.4   6.6   6.8   7          grades for the
                                                                                            students of the
                                        Technical University of Crete, Department           pilot course
                                        of Production Engineering & Management,
                                         Evangelia (Lia) Krassadaki, PhD candidate
Results for t-test & Effect size
2009:
• [t (66.33) = 2.12, p <0.05], 26 students pilot course, 52
  students traditional course
• Cohen’s d = 0.48, r = 0.23 (medium effect)
2010:
• [t (73) = 2.601, p <0.05], 45 students pilot course, 30
  students traditional course
• Cohen’s d = 0.6, r = 0.29 (medium-large effect)
2011:
• [t (79) = 4.029, p <0.00], 42 students pilot course, 39
  students traditional course
• Cohen’s d = 0.89, r = 0.41 (large effect)
                       Technical University of Crete, Department
                       of Production Engineering & Management,
                        Evangelia (Lia) Krassadaki, PhD candidate
Self-evaluation of Writing skill (before-after
   scheme for the students of the pilot course)
Self-evaluation criteria:
1. Organise a text (report)
2. Use of literature
3. Synthesis & presentation of information in texts
4. Online information retrieval for documentation
   purposes
5. Word processing

                  Technical University of Crete, Department
                  of Production Engineering & Management,
                   Evangelia (Lia) Krassadaki, PhD candidate
Writing skill – Statistical & Multicriteria Results of
      the self-evaluation survey (year 2010)

                                    Wilcoxon       Weight SI index Weight SI index       %
                                       Test       (before) (before) (after) (after) improvement
                                      -3.924
  Organise a text                    (0.000)       32.6%        16.2%         20%     72.9%    350
                                      -3.848
  Use of literature                  (0.000)         20%         19%          20%     41.5%    118
  Synthesis & presentation of         -3.646
  information                        (0.000)         20%        25.2%         30.4%   31.8%     26
  Information retrieval from          -2.358
  internet                           (0.018)       13.3%        55.2%         15.6%   73.5%     33
                                      -3.689
  Word processing                    (0.000)       14.1%        43.1%         14%     72.7%     69
                                      -4.482
  Global self-evaluation index       (0.000)                    26.9%                 56.6%    110.4


                                                  Strong Weakness              Weakness with      Significant
                                 Technical University of Crete, Department     improvement      improvement
                                 of Production Engineering & Management,                         despite the
                                  Evangelia (Lia) Krassadaki, PhD candidate
Writing skill – comparison of the indices
        at the before-after scheme (2010)
80%
                                                                       73.5%
                72.9%                                                                         72.7%
70%

60%
                                                                             55.2%                              56.6%
50%

                                   41.5%                                                      43.1%
40%                                              31.8%

30%
                                                        25.2%                                                   26.9%
20%
                                19%
10%            16.2%

0%
       organise a text   use of literature      synthesis &          information     word processing     Global self-
                                              presentation of       retrieval from                     evaluation index
                                                information            internet

                                                  SI (before)        SI (after)
                                        Technical University of Crete, Department
                                        of Production Engineering & Management,
                                         Evangelia (Lia) Krassadaki, PhD candidate
Self-evaluation of speaking skill (before-after
  scheme for the students of the pilot course)

Self-evaluation criteria:
1. Oral argumentation
2. Formulation of questions-answers in class
3. Participation in discussion in class
4. Speaking in class (speech)
5. Computer-supported presentation of a topic

                Technical University of Crete, Department
                of Production Engineering & Management,
                 Evangelia (Lia) Krassadaki, PhD candidate
Speaking skill – Statistical & Multicriteria Results
      of the self-evaluation survey (year 2010)
                                                                                                       %
                                     Wilcoxon      Weight        SI index       Weight    SI index improvem
                                       Test       (before)       (before)       (after)    (after)    ent
                                      -2.461
Oral argumentation                   (0.014)        14.6%         51.6%          37%      23.3%     (-54.8)
Formulation of questions-             -2.953
answers in class                     (0.003)        30.4%         17.3%         13.5%     51.2%      196
                                      -2.051
Participation in discussion in class (0.040)        19.6%         33.9%         16.5%     71.2%      110
                                      -3.075
Speaking in class (speech)           (0.002)        20.6%         18.8%         16.5%      33%       75.5
Computer-supported                    -3.798
presentation of a topic              (0.000)        14.7%         27.2%         16.5%     63.6%      134
                                      -3.162
Global self-evaluation index         (0.002)                      28.4%                   43.2%      52.1


                                                      Strong weakness Weakness with          Significant
                                                                      improvement            improvement
                                   Technical University of Crete, Department                 despite the
                                   of Production Engineering & Management,
                                    Evangelia (Lia) Krassadaki, PhD candidate                weaknesses
Speaking skill – comparison of the indices at
       the before-after scheme (2010)
80%
                                                      71.2%
70%
                                                                                                    63.6%
60%

50%             51.6%                51.2%
                                                                                                                        43.2%
40%
                                                          33.9%                33%
30%
                                                                                                                        28.4%
                23.3%                                                                               27.2%
20%
                                     17.3%
                                                                             18.8%
10%

0%
      oral argumentation     formulation of     participation in     speaking in class   computer-supported      Global self-
                           questions-answers   discussion in class      (speech)           presentation of a   evaluation index
                                                                                                topic

                                                    SI (before)        SI (after)

                                           Technical University of Crete, Department
                                           of Production Engineering & Management,
                                            Evangelia (Lia) Krassadaki, PhD candidate
Self-evaluation of teamworking skill (before-after
    scheme for the students of the pilot course)
Self-evaluation criteria:
1. Organisation & planning activities with
   colleagues
2. Collaboration with colleagues for project
   completion
3. Respect for different opinions
4. Consensus politics for teamwork
5. Creative criticism to team members
6. Leading a team
7. Mediating for conflicts among members
                 Technical University of Crete, Department
                 of Production Engineering & Management,
                  Evangelia (Lia) Krassadaki, PhD candidate
Teamworking skill – Statistical & Multicriteria
    Results of the self-evaluation survey (year 2010)
                                                                                                  %
                               Wilcoxon        Weight SI index             Weight    SI index improveme
                               Test           (before) (before)            (after)    (after)     nt
Organisation & planning        -3.807
activities with colleagues     (0.000)         14.3%         58.1%         14.3%     72.3%      24.4
Collaboration with colleagues -2.457
for project completion         (0.014)         15.8%         68.9%         14.3%     72.9%      5.7
                               -1.014
Respect for different opinions (0.311)         14.3%         72.5%         14.3%     75.9%      4.8
Consensus politics for         -3.852
teamwork                       (0.000)         13.1%         59.3%         14.3%     75.9%       28
Creative criticism to team     -3.586
members                        (0.000)         14.3%         60.6%         14.3%     71.8%      18.5
                               -2.696
Leading a team                 (0.007)         13.9%         51.1%         14.3%     65.5%      28.2
Mediating for conflicts among -1.272
team members                   (0.203)         14.3%         67.2%         14.3%     70.9%      5.5
                               -3.922
Global self-evaluation index   (0.000)                       64.7%                   76.6%      18.4
                    Lower room for improvement – higher self-confidence for the teamworking skill
                              Technical University of Crete, Department
                              of Production Engineering & Management,
                               Evangelia (Lia) Krassadaki, PhD candidate
Teamworking skill – comparison of the
      indices at the before-after scheme (2010)
90%

80%      72.3%                          75.9%          75.9%             71.8%
                         72.9%                                                                       70.9%                  76.6%
70%                                          72.5%                                      65.5%
                             66.8%                                                                                         64.70%
                                                                                                       69.6%
60%
              58.1%
                                                                         61.1%
50%                                                     59.3%                               51.1%

40%

30%

20%

10%

0%
      organisation & collaboration    respect for     consensus          creative   leading a team mediating for    Global self-
        planning of with colleagues    different      politics for     criticism to               conflicts among   evaluation
      activities with for project      opinions       teamwork       team members                  team members        index
        colleagues    completion

                                                     SI (before)        SI (after)

                                           Technical University of Crete, Department
                                           of Production Engineering & Management,
                                            Evangelia (Lia) Krassadaki, PhD candidate
Contribution of different courses at the development of
 generic skills of students (a hypothetical example – results
                     from the pilot course)
                  Writing skill                       Speaking skill                 Teamworking skill
Course      % GLOBAL        CONTRIBUTI         % GLOBAL           CONTRIBUTI        % GLOBAL   CONTRIBUTI
          IMPROVEMEN           ON             IMPROVEME              ON           IMPROVEMEN      ON
             T INDEX                           NT INDEX                              T INDEX
(2010)        110.4         Substantively           52.1              Slightly       18.4      Moderately
(2011)        140.3         Substantively          277.7           Substantivel      36.3      Substantivel
                                                                        y                           y
Low           14.95                                112.8                             8.95
thresho
ld
High          77.63                               195.25                             22.63
thresho
ld

The 3-level contribution scale (slightly, moderately, substantively) : a proposal from Felder & Brent (2003)
                                     Technical University of Crete, Department
                                     of Production Engineering & Management,
                                      Evangelia (Lia) Krassadaki, PhD candidate
Implementation of Peer-assessment of
        written/oral assignments
Written assignments
• Collect 6 assignments of different quality (coordinator)
• Delete of personal information-details of the authors
• Distribution: copies of 6 assignments & a specially designed
   evaluation sheet
• Distribution: same assignments at the years 2010 & 2011
• Distribution: at the beginning of the pilot course as a homework
• When peer-assessment completed a discussion followed for the
   findings and results
Oral assignments
• Distribution of the evaluation sheet before the presentations
• Completion of the evaluation sheet after the presentation-speech
• When peer-assessment completed a discussion followed for the
   findings

                      Technical University of Crete, Department
                      of Production Engineering & Management,
                       Evangelia (Lia) Krassadaki, PhD candidate
Multicriteria clustering of students as assessors for written
        assignments based on the assessed weights of criteria
100%
                       2010 (38 students)
80%

                                                                                                      2011 (19 students)
60%
                                                                               100%

40%
                                                                                80%

20%                                                                             60%

 0%                                                                             40%
       1       2         3       4       5       6        7     8
                                                                                20%

                                                                                 0%
                       ALL (57 students)                                                1         2     3       4   5    6    7    8
100%


 80%                                                                                  Content completeness
                                                                                      Syntax-spelling
 60%
                                                                                      Text organisation
 40%


 20%                                                                                                        •   Criteria weights: UTASTAR
                                                                                                            •   Clusters: Global K-means
  0%
           1       2         3       4       5       6Technical University of Crete, Department
                                                            7      8
                                                                                                            •   Clustering quality:
                                                     of Production Engineering & Management,                    Silhouette coefficient
                                                      Evangelia (Lia) Krassadaki, PhD candidate
Population (students-assessors) distribution at the 8
             clusters according to criteria weights

                                                                       54% 9% 38%
                              5       2 2
                                                3                      4% 93% 4%

                                                                       9% 27% 65%
                                                         10            3% 49% 49%

                                                                       100% 0% 0%

                                                              1        44% 46% 10%
The most             29
                                                     5
populated group:                                                       33% 34% 33%
almost equal
weight for each of                                                     2% 4% 94%
the 3 criteria


                          Technical University of Crete, Department
                          of Production Engineering & Management,
                           Evangelia (Lia) Krassadaki, PhD candidate
Students’ behavior in peer-assessment: the multicriteria
     approach for the 8 groups at this case study




                   Technical University of Crete, Department
                   of Production Engineering & Management,
                    Evangelia (Lia) Krassadaki, PhD candidate
Implementation of integrated feedback policy for
               students-tutors

 From tutor (coordinator of the pilot course) to
 students
 • Informative personal comments on written
   assignments
 • Informative personal comments to oral
   presentations
 From students to tutor (coordinator of the pilot
 course)
 • Students’ satisfaction survey
 • Teaching techniques preferences survey
                Technical University of Crete, Department
                of Production Engineering & Management,
                 Evangelia (Lia) Krassadaki, PhD candidate
Results of the students’ satisfaction survey for the
   years 2010 & 2011. (Application of multicriteria
                    method MUSA)
Criteria                                              Assessed Weight         Assessed satisfaction
                                                            (%)                   index-SI (%)
Content comprehension                                           16.7                   92.3
Connection with prior knowledge and                             16.7                    94
experiences
Quality of the material of the pilot course                     16.7                    91
Learning & teaching approaches applied                          16.7                   89.7
Room and recourses used during pilot                            16.7                    82
course
Coordinator’s preparation for the course                        16.7                    97
GLOBAL SATISFACTION                                                                    97.2


                                                                             All satisfaction indices
                                                                           (partial & global) are very
                              Technical University of Crete, Department
                              of Production Engineering & Management,                  high
                               Evangelia (Lia) Krassadaki, PhD candidate
Teaching techniques preference survey using Conjoint Analysis (for
     the development of communication & teamworking skills)
   no     Factor                                                 Level
   1      Written assignments                                    Every week
                                                                 Every two weeks
   2      Oral presentations                                     Every week
                                                                 Every two weeks
   3      Completion of a group project during                   Yes (project technique is applied)
          semester                                               No (project technique is not
                                                                 applied)
   4      Discussion through questions-answers                   Yes (the technique is applied)
                                                                 No (the technique is not applied)
   5      10-minute group exercises by cooperation Yes (the technique is applied)
          of two students in every meeting         No (the technique is not applied)


The survey is based at a specially designed questionnaire using 10 scenarios via orthogonal design
                                   (8 design, 2 holdout scenarios)
                                 Technical University of Crete, Department
                                 of Production Engineering & Management,
                                  Evangelia (Lia) Krassadaki, PhD candidate
Results of the teaching techniques
                    preference survey
    35%



I   30%

m
    25%
p
o                                                                                  29.55%
    20%
r                                                                                                      23.25%
t   15%
                                                           21.48%
a
n   10%         13.91%
c
                                    11.81%
e   5%


    0%
          written assignments oral presentations       group project         discussion through   10-minute group
                                                                             questions-answers       exercises
                                                            Factor
                                                                                  The 2 most preferred techniques

                                     Technical University of Crete, Department
                                     of Production Engineering & Management,
                                      Evangelia (Lia) Krassadaki, PhD candidate
Criteria for the verification of the successful
            redesign of the pilot course
• Students’ performance: higher than that of the students
  who attended traditional offered course
• Writing skill: improvement despite the weaknesses
• Speaking skill: improvement despite the weaknesses
• Teamworking skill: improvement despite the lower room
  for improvement
• Satisfaction survey: high satisfaction partially & globally
• CONCLUSION: successful design of the new pilot course



                    Technical University of Crete, Department
                    of Production Engineering & Management,
                     Evangelia (Lia) Krassadaki, PhD candidate
Some more benefits of the pilot course
       design & implementation for 3 years
   Active participation of students at the learning process
   Enhancement of students interaction, who are not well-known, friends, etc
   Connection course’s content with prior learning (knowledge & experience)
   Development of generic skills of students through a course (major trend applied
    universally)
   Implementation of Formative Assessment techniques (not for grade)
   Implementation of the peer-assessment technique (new experience for students)
   Implementation of oral presentation technique on a week basis (new experience for
    students at this level of studies)
   Determining the behavior of students as assessors in peer-assessment process
   Positive effect of the Learning Objectives of the tutor at the behavior-value system of
    the students as assessors
   Determining the criteria significance weights at the peer-assessment process as
    opposed to negotiation process among students and the tutor(s).
   Determining the preferences of students for teaching & learning approaches applied



                                Technical University of Crete, Department
                                of Production Engineering & Management,
                                 Evangelia (Lia) Krassadaki, PhD candidate
Difficulties for the implementation of active
                          learning
At general level:
• Low content flow in comparison with the traditional offered course.
• Low number of students per group when active learning is applied, which
   practically implies more tutors per course or more time spent by one tutor.
• High initial investment in time for the design of the course, new materials, etc.
• Substantive investment in time during the course which compete other roles of
   tutors, like: research, administration tasks, etc.
• Change of the applied low level (or no) feedback. Usually, feedback is an under-
   estimated process during teaching.
• etc




At Department level:
• No room with round table for the meetings of the students-tutor.
                             Technical University of Crete, Department
                             of Production Engineering & Management,
                              Evangelia (Lia) Krassadaki, PhD candidate
Difficulties for implementation of active learning
                           (cont.)
At Greek Universities level:
• Absence of a supportive policy for universities in order to describe the Learning
   Outcomes (Objectives), as opposed to content-based curriculum already
   applied.
• Staff shortage.
• Educational adequacy of the staff that implements a different technique than
   the usual lecture.
• Assessment: an under-estimated process usually synonym to grading.
• Generic-transferable skills: unknown words at Higher Education Level.
• The usual assessment technique: summative. New other forms of assessment
   either formative or summative like e-portfolios are unknown.
• etc



                            Technical University of Crete, Department
                            of Production Engineering & Management,
                             Evangelia (Lia) Krassadaki, PhD candidate
Difficulties for implementation of active
                      learning (cont.)
At methodology level:
•   Literature review demonstrates the dominance of statistics due to the great interest in such a field
    of researchers coming from education, sociology, etc thus the use of multicriteria methods is a
    novelty. Therefore is not easy to ‘compare’ the usefulness of the different approaches applied with
    previous research.
•   Moreover, is not easy to compare the exact results achieved with other researches due to one more
    reason: the uniqueness of each course even if the compared courses deal with the same subject. Of
    course, general speaking the results show the same weak and strong points for our students, which
    agree in a great extent with literature review.
•   Data shortage for testing purposes of methodology and techniques. Each researcher owns data
    concerning his/her students but these data are not available for more persons even for research
    purposes.
•   There is an extended literature about the skills developed during studies. Many synonyms or nearly
    synonyms terms are used alternatively, like generic skills, graduate skills, key-skills, transferable
    skills, soft skills, etc. Similarly, classification attempts have produced a large number of different
    lists of attributes/skills at international level . Mason (2010) says that ‘a definitive agreed set of
    skills that students in higher education should be fortunate enough to be born with or expected to
    acquire simply does not exist. This is not only true but also desirable’.
•   etc




                                   Technical University of Crete, Department
                                   of Production Engineering & Management,
                                    Evangelia (Lia) Krassadaki, PhD candidate
A proposal for implementation
 As an extra like the pilot course, offered in parallel
with the traditional form of the course or at a group
  of courses where tutors want as volunteers to act
 innovatively by applying new methods of teaching
                     and learning.
Key-point for an ‘innovative’ approach: awareness
           of the academic community!!



                  Technical University of Crete, Department
                  of Production Engineering & Management,
                   Evangelia (Lia) Krassadaki, PhD candidate

Pilot implementation of Active Learning at an Engineering Department

  • 1.
    Pilot implementation ofActive Learning at an Engineering Department for the development of generic skills of students The pilot course Decision Support Systems (DSS) Technical University of Crete, Department of Production Engineering & Management, Evangelia (Lia) Krassadaki, PhD candidate
  • 2.
    Indicatively presentation ofpractices applied in universities for the improvement of generic skills of students • A’ trend: as part of the curricular – Through courses (without activities for skills assessment) of the curriculum. A certification- transcript is given at the end of studies to students (the case of Luton University) – Autonomous courses for generic skills improvement. The grade at the course certifies the level of the skills possessed by students. For example, the case of General Education program at college level-USA. – Writing/speaking intensive courses. The case of USA universities. – E-Portfolios (University of Denver, Virginia Tech, Queensland University of Technology, etc) • B’ trend: as extracurricular activities – Activities of Career Offices sometimes by giving a certificate and sometimes without it. For example, the transcript ‘Nottingham Advantage Award’ from Nottingham University. – Surveys for skills improvement for graduates or students. Characteristic case the yearly graduate survey in Australia ‘Graduate Course Experience’-GSA (118 thousand graduates participated the year 2009). – Specially designed tests for the evaluation of generic skills, like the national level test in Australia ‘Graduate Skills Assessment’-GSA for assessing critical thinking, problem solving, interpersonal understanding and written communication. Technical University of Crete, Department of Production Engineering & Management, Evangelia (Lia) Krassadaki, PhD candidate
  • 3.
    The educational contextof the pilot implementation at Technical University of Crete Goals: Performance improvement at the content of the course DSS (content) Generic skills improvement: Communication (written-oral) & Team-working Active participation of students Satisfaction of students Technical University of Crete, Department of Production Engineering & Management, Evangelia (Lia) Krassadaki, PhD candidate
  • 4.
    Criteria for theverification of the successful redesign of the course Technical University of Crete, Department of Production Engineering & Management, Evangelia (Lia) Krassadaki, PhD candidate
  • 5.
    The Constructive AlignmentModel which is used for the redesign of the course Source: Biggs, 2003; Felder & Brent, 2003. Technical University of Crete, Department of Production Engineering & Management, Evangelia (Lia) Krassadaki, PhD candidate
  • 6.
    Redesigning a course:(1) Learning Outcomes (students) - Learning Objectives (tutor) ΑΒΕΤ criteria by italics A model for course provision based on 3 areas: 1. Disciplinary content – content of the course 2. Disciplinary skills - practical skills associated with the content of the course 3. Generic skills – informal/transferable skills or abilities Technical University of Crete, Department of Production Engineering & Management, Evangelia (Lia) Krassadaki, PhD candidate
  • 7.
    Redesigning a course:(2) Teaching (strengthening participation & interaction)  Short lecture technique (vs lectures)  Brainstorming technique  Discussion technique  Question-answer technique  Giving a speech – presentation of a subject (students)  Technique of 10-minute exercises in groups of two  Technique of short written assignments (every week)  Digital self-evaluation material for the knowledge evaluation of the content of the course (outside class)  Research questionnaires (inside/outside class) Technical University of Crete, Department of Production Engineering & Management, Evangelia (Lia) Krassadaki, PhD candidate
  • 8.
    Redesigning a course:(3) Assessment (summative – formative) Summative assessment: • Short written-oral assignments (every week) • Oral performance on disciplinary content & disciplinary skills Formative assessment: • 10-minute group exercises (group of two) • Digital self-evaluation material for the knowledge evaluation (outside class) • Peer-assessment technique of written assignments & oral presentations (inside/outside class) • Individual feedback for every written (oral) assignment (tutor) • Self-evaluation of students’ generic/informal skills (before-after scheme) Technical University of Crete, Department of Production Engineering & Management, Evangelia (Lia) Krassadaki, PhD candidate
  • 9.
    Feedback Technical University ofCrete, Department of Production Engineering & Management, Evangelia (Lia) Krassadaki, PhD candidate
  • 10.
    Treatment group (studentsof the pilot course) 2009: 1 group, 27 students 2010: 2 groups, 46 students 2011: 2 groups, 44 students Control group (students of the traditional offered course) 2009: 57 students 2010: 30 students 2011: 40 students Technical University of Crete, Department of Production Engineering & Management, Evangelia (Lia) Krassadaki, PhD candidate
  • 11.
    Pilot Course characteristics •Meeting: once per week • Hours: 2 hours/week • Duration: 13 weeks • Tutors: 1 professor & 1 coordinator • Classroom: room (not an amphitheater) of total capacity 30 persons • Room with circular arrangement • Technological equipment: WiFi, video-projector, laptop(s), board • Participation: compulsory • Submission of assignments: Ε-Class (E-learning platform) with time constraint • Groups of two-students: form the groups by lot Technical University of Crete, Department of Production Engineering & Management, Evangelia (Lia) Krassadaki, PhD candidate
  • 12.
    Plan of 2ndmeeting with topic Information & Information Systems (2 teaching hours) Educational Techniques: • Short lecture (15 minutes) • Brainstorming (20 minutes) • Questions-answers (10 minutes) • Group exercise (10 minutes) • Discussion about the exercise (10 minutes) • Short lecture (5 minutes) • Discussion (15 minutes) • Overview-short lecture (5 minutes) Technical University of Crete, Department of Production Engineering & Management, Evangelia (Lia) Krassadaki, PhD candidate
  • 13.
    Comparison of averageperformance on disciplinary content & skills for three years 6.7 Average grades 2011 5.2 6.4 Students of the Pilot course Average grades 2010 5.4 Students of the Traditional offered course 6.4 Average grades 2009 5.7 Higher average 5 5.2 5.4 5.6 5.8 6 6.2 6.4 6.6 6.8 7 grades for the students of the Technical University of Crete, Department pilot course of Production Engineering & Management, Evangelia (Lia) Krassadaki, PhD candidate
  • 14.
    Results for t-test& Effect size 2009: • [t (66.33) = 2.12, p <0.05], 26 students pilot course, 52 students traditional course • Cohen’s d = 0.48, r = 0.23 (medium effect) 2010: • [t (73) = 2.601, p <0.05], 45 students pilot course, 30 students traditional course • Cohen’s d = 0.6, r = 0.29 (medium-large effect) 2011: • [t (79) = 4.029, p <0.00], 42 students pilot course, 39 students traditional course • Cohen’s d = 0.89, r = 0.41 (large effect) Technical University of Crete, Department of Production Engineering & Management, Evangelia (Lia) Krassadaki, PhD candidate
  • 15.
    Self-evaluation of Writingskill (before-after scheme for the students of the pilot course) Self-evaluation criteria: 1. Organise a text (report) 2. Use of literature 3. Synthesis & presentation of information in texts 4. Online information retrieval for documentation purposes 5. Word processing Technical University of Crete, Department of Production Engineering & Management, Evangelia (Lia) Krassadaki, PhD candidate
  • 16.
    Writing skill –Statistical & Multicriteria Results of the self-evaluation survey (year 2010) Wilcoxon Weight SI index Weight SI index % Test (before) (before) (after) (after) improvement -3.924 Organise a text (0.000) 32.6% 16.2% 20% 72.9% 350 -3.848 Use of literature (0.000) 20% 19% 20% 41.5% 118 Synthesis & presentation of -3.646 information (0.000) 20% 25.2% 30.4% 31.8% 26 Information retrieval from -2.358 internet (0.018) 13.3% 55.2% 15.6% 73.5% 33 -3.689 Word processing (0.000) 14.1% 43.1% 14% 72.7% 69 -4.482 Global self-evaluation index (0.000) 26.9% 56.6% 110.4 Strong Weakness Weakness with Significant Technical University of Crete, Department improvement improvement of Production Engineering & Management, despite the Evangelia (Lia) Krassadaki, PhD candidate
  • 17.
    Writing skill –comparison of the indices at the before-after scheme (2010) 80% 73.5% 72.9% 72.7% 70% 60% 55.2% 56.6% 50% 41.5% 43.1% 40% 31.8% 30% 25.2% 26.9% 20% 19% 10% 16.2% 0% organise a text use of literature synthesis & information word processing Global self- presentation of retrieval from evaluation index information internet SI (before) SI (after) Technical University of Crete, Department of Production Engineering & Management, Evangelia (Lia) Krassadaki, PhD candidate
  • 18.
    Self-evaluation of speakingskill (before-after scheme for the students of the pilot course) Self-evaluation criteria: 1. Oral argumentation 2. Formulation of questions-answers in class 3. Participation in discussion in class 4. Speaking in class (speech) 5. Computer-supported presentation of a topic Technical University of Crete, Department of Production Engineering & Management, Evangelia (Lia) Krassadaki, PhD candidate
  • 19.
    Speaking skill –Statistical & Multicriteria Results of the self-evaluation survey (year 2010) % Wilcoxon Weight SI index Weight SI index improvem Test (before) (before) (after) (after) ent -2.461 Oral argumentation (0.014) 14.6% 51.6% 37% 23.3% (-54.8) Formulation of questions- -2.953 answers in class (0.003) 30.4% 17.3% 13.5% 51.2% 196 -2.051 Participation in discussion in class (0.040) 19.6% 33.9% 16.5% 71.2% 110 -3.075 Speaking in class (speech) (0.002) 20.6% 18.8% 16.5% 33% 75.5 Computer-supported -3.798 presentation of a topic (0.000) 14.7% 27.2% 16.5% 63.6% 134 -3.162 Global self-evaluation index (0.002) 28.4% 43.2% 52.1 Strong weakness Weakness with Significant improvement improvement Technical University of Crete, Department despite the of Production Engineering & Management, Evangelia (Lia) Krassadaki, PhD candidate weaknesses
  • 20.
    Speaking skill –comparison of the indices at the before-after scheme (2010) 80% 71.2% 70% 63.6% 60% 50% 51.6% 51.2% 43.2% 40% 33.9% 33% 30% 28.4% 23.3% 27.2% 20% 17.3% 18.8% 10% 0% oral argumentation formulation of participation in speaking in class computer-supported Global self- questions-answers discussion in class (speech) presentation of a evaluation index topic SI (before) SI (after) Technical University of Crete, Department of Production Engineering & Management, Evangelia (Lia) Krassadaki, PhD candidate
  • 21.
    Self-evaluation of teamworkingskill (before-after scheme for the students of the pilot course) Self-evaluation criteria: 1. Organisation & planning activities with colleagues 2. Collaboration with colleagues for project completion 3. Respect for different opinions 4. Consensus politics for teamwork 5. Creative criticism to team members 6. Leading a team 7. Mediating for conflicts among members Technical University of Crete, Department of Production Engineering & Management, Evangelia (Lia) Krassadaki, PhD candidate
  • 22.
    Teamworking skill –Statistical & Multicriteria Results of the self-evaluation survey (year 2010) % Wilcoxon Weight SI index Weight SI index improveme Test (before) (before) (after) (after) nt Organisation & planning -3.807 activities with colleagues (0.000) 14.3% 58.1% 14.3% 72.3% 24.4 Collaboration with colleagues -2.457 for project completion (0.014) 15.8% 68.9% 14.3% 72.9% 5.7 -1.014 Respect for different opinions (0.311) 14.3% 72.5% 14.3% 75.9% 4.8 Consensus politics for -3.852 teamwork (0.000) 13.1% 59.3% 14.3% 75.9% 28 Creative criticism to team -3.586 members (0.000) 14.3% 60.6% 14.3% 71.8% 18.5 -2.696 Leading a team (0.007) 13.9% 51.1% 14.3% 65.5% 28.2 Mediating for conflicts among -1.272 team members (0.203) 14.3% 67.2% 14.3% 70.9% 5.5 -3.922 Global self-evaluation index (0.000) 64.7% 76.6% 18.4 Lower room for improvement – higher self-confidence for the teamworking skill Technical University of Crete, Department of Production Engineering & Management, Evangelia (Lia) Krassadaki, PhD candidate
  • 23.
    Teamworking skill –comparison of the indices at the before-after scheme (2010) 90% 80% 72.3% 75.9% 75.9% 71.8% 72.9% 70.9% 76.6% 70% 72.5% 65.5% 66.8% 64.70% 69.6% 60% 58.1% 61.1% 50% 59.3% 51.1% 40% 30% 20% 10% 0% organisation & collaboration respect for consensus creative leading a team mediating for Global self- planning of with colleagues different politics for criticism to conflicts among evaluation activities with for project opinions teamwork team members team members index colleagues completion SI (before) SI (after) Technical University of Crete, Department of Production Engineering & Management, Evangelia (Lia) Krassadaki, PhD candidate
  • 24.
    Contribution of differentcourses at the development of generic skills of students (a hypothetical example – results from the pilot course) Writing skill Speaking skill Teamworking skill Course % GLOBAL CONTRIBUTI % GLOBAL CONTRIBUTI % GLOBAL CONTRIBUTI IMPROVEMEN ON IMPROVEME ON IMPROVEMEN ON T INDEX NT INDEX T INDEX (2010) 110.4 Substantively 52.1 Slightly 18.4 Moderately (2011) 140.3 Substantively 277.7 Substantivel 36.3 Substantivel y y Low 14.95 112.8 8.95 thresho ld High 77.63 195.25 22.63 thresho ld The 3-level contribution scale (slightly, moderately, substantively) : a proposal from Felder & Brent (2003) Technical University of Crete, Department of Production Engineering & Management, Evangelia (Lia) Krassadaki, PhD candidate
  • 25.
    Implementation of Peer-assessmentof written/oral assignments Written assignments • Collect 6 assignments of different quality (coordinator) • Delete of personal information-details of the authors • Distribution: copies of 6 assignments & a specially designed evaluation sheet • Distribution: same assignments at the years 2010 & 2011 • Distribution: at the beginning of the pilot course as a homework • When peer-assessment completed a discussion followed for the findings and results Oral assignments • Distribution of the evaluation sheet before the presentations • Completion of the evaluation sheet after the presentation-speech • When peer-assessment completed a discussion followed for the findings Technical University of Crete, Department of Production Engineering & Management, Evangelia (Lia) Krassadaki, PhD candidate
  • 26.
    Multicriteria clustering ofstudents as assessors for written assignments based on the assessed weights of criteria 100% 2010 (38 students) 80% 2011 (19 students) 60% 100% 40% 80% 20% 60% 0% 40% 1 2 3 4 5 6 7 8 20% 0% ALL (57 students) 1 2 3 4 5 6 7 8 100% 80% Content completeness Syntax-spelling 60% Text organisation 40% 20% • Criteria weights: UTASTAR • Clusters: Global K-means 0% 1 2 3 4 5 6Technical University of Crete, Department 7 8 • Clustering quality: of Production Engineering & Management, Silhouette coefficient Evangelia (Lia) Krassadaki, PhD candidate
  • 27.
    Population (students-assessors) distributionat the 8 clusters according to criteria weights 54% 9% 38% 5 2 2 3 4% 93% 4% 9% 27% 65% 10 3% 49% 49% 100% 0% 0% 1 44% 46% 10% The most 29 5 populated group: 33% 34% 33% almost equal weight for each of 2% 4% 94% the 3 criteria Technical University of Crete, Department of Production Engineering & Management, Evangelia (Lia) Krassadaki, PhD candidate
  • 28.
    Students’ behavior inpeer-assessment: the multicriteria approach for the 8 groups at this case study Technical University of Crete, Department of Production Engineering & Management, Evangelia (Lia) Krassadaki, PhD candidate
  • 29.
    Implementation of integratedfeedback policy for students-tutors From tutor (coordinator of the pilot course) to students • Informative personal comments on written assignments • Informative personal comments to oral presentations From students to tutor (coordinator of the pilot course) • Students’ satisfaction survey • Teaching techniques preferences survey Technical University of Crete, Department of Production Engineering & Management, Evangelia (Lia) Krassadaki, PhD candidate
  • 30.
    Results of thestudents’ satisfaction survey for the years 2010 & 2011. (Application of multicriteria method MUSA) Criteria Assessed Weight Assessed satisfaction (%) index-SI (%) Content comprehension 16.7 92.3 Connection with prior knowledge and 16.7 94 experiences Quality of the material of the pilot course 16.7 91 Learning & teaching approaches applied 16.7 89.7 Room and recourses used during pilot 16.7 82 course Coordinator’s preparation for the course 16.7 97 GLOBAL SATISFACTION 97.2 All satisfaction indices (partial & global) are very Technical University of Crete, Department of Production Engineering & Management, high Evangelia (Lia) Krassadaki, PhD candidate
  • 31.
    Teaching techniques preferencesurvey using Conjoint Analysis (for the development of communication & teamworking skills) no Factor Level 1 Written assignments Every week Every two weeks 2 Oral presentations Every week Every two weeks 3 Completion of a group project during Yes (project technique is applied) semester No (project technique is not applied) 4 Discussion through questions-answers Yes (the technique is applied) No (the technique is not applied) 5 10-minute group exercises by cooperation Yes (the technique is applied) of two students in every meeting No (the technique is not applied) The survey is based at a specially designed questionnaire using 10 scenarios via orthogonal design (8 design, 2 holdout scenarios) Technical University of Crete, Department of Production Engineering & Management, Evangelia (Lia) Krassadaki, PhD candidate
  • 32.
    Results of theteaching techniques preference survey 35% I 30% m 25% p o 29.55% 20% r 23.25% t 15% 21.48% a n 10% 13.91% c 11.81% e 5% 0% written assignments oral presentations group project discussion through 10-minute group questions-answers exercises Factor The 2 most preferred techniques Technical University of Crete, Department of Production Engineering & Management, Evangelia (Lia) Krassadaki, PhD candidate
  • 33.
    Criteria for theverification of the successful redesign of the pilot course • Students’ performance: higher than that of the students who attended traditional offered course • Writing skill: improvement despite the weaknesses • Speaking skill: improvement despite the weaknesses • Teamworking skill: improvement despite the lower room for improvement • Satisfaction survey: high satisfaction partially & globally • CONCLUSION: successful design of the new pilot course Technical University of Crete, Department of Production Engineering & Management, Evangelia (Lia) Krassadaki, PhD candidate
  • 34.
    Some more benefitsof the pilot course design & implementation for 3 years  Active participation of students at the learning process  Enhancement of students interaction, who are not well-known, friends, etc  Connection course’s content with prior learning (knowledge & experience)  Development of generic skills of students through a course (major trend applied universally)  Implementation of Formative Assessment techniques (not for grade)  Implementation of the peer-assessment technique (new experience for students)  Implementation of oral presentation technique on a week basis (new experience for students at this level of studies)  Determining the behavior of students as assessors in peer-assessment process  Positive effect of the Learning Objectives of the tutor at the behavior-value system of the students as assessors  Determining the criteria significance weights at the peer-assessment process as opposed to negotiation process among students and the tutor(s).  Determining the preferences of students for teaching & learning approaches applied Technical University of Crete, Department of Production Engineering & Management, Evangelia (Lia) Krassadaki, PhD candidate
  • 35.
    Difficulties for theimplementation of active learning At general level: • Low content flow in comparison with the traditional offered course. • Low number of students per group when active learning is applied, which practically implies more tutors per course or more time spent by one tutor. • High initial investment in time for the design of the course, new materials, etc. • Substantive investment in time during the course which compete other roles of tutors, like: research, administration tasks, etc. • Change of the applied low level (or no) feedback. Usually, feedback is an under- estimated process during teaching. • etc At Department level: • No room with round table for the meetings of the students-tutor. Technical University of Crete, Department of Production Engineering & Management, Evangelia (Lia) Krassadaki, PhD candidate
  • 36.
    Difficulties for implementationof active learning (cont.) At Greek Universities level: • Absence of a supportive policy for universities in order to describe the Learning Outcomes (Objectives), as opposed to content-based curriculum already applied. • Staff shortage. • Educational adequacy of the staff that implements a different technique than the usual lecture. • Assessment: an under-estimated process usually synonym to grading. • Generic-transferable skills: unknown words at Higher Education Level. • The usual assessment technique: summative. New other forms of assessment either formative or summative like e-portfolios are unknown. • etc Technical University of Crete, Department of Production Engineering & Management, Evangelia (Lia) Krassadaki, PhD candidate
  • 37.
    Difficulties for implementationof active learning (cont.) At methodology level: • Literature review demonstrates the dominance of statistics due to the great interest in such a field of researchers coming from education, sociology, etc thus the use of multicriteria methods is a novelty. Therefore is not easy to ‘compare’ the usefulness of the different approaches applied with previous research. • Moreover, is not easy to compare the exact results achieved with other researches due to one more reason: the uniqueness of each course even if the compared courses deal with the same subject. Of course, general speaking the results show the same weak and strong points for our students, which agree in a great extent with literature review. • Data shortage for testing purposes of methodology and techniques. Each researcher owns data concerning his/her students but these data are not available for more persons even for research purposes. • There is an extended literature about the skills developed during studies. Many synonyms or nearly synonyms terms are used alternatively, like generic skills, graduate skills, key-skills, transferable skills, soft skills, etc. Similarly, classification attempts have produced a large number of different lists of attributes/skills at international level . Mason (2010) says that ‘a definitive agreed set of skills that students in higher education should be fortunate enough to be born with or expected to acquire simply does not exist. This is not only true but also desirable’. • etc Technical University of Crete, Department of Production Engineering & Management, Evangelia (Lia) Krassadaki, PhD candidate
  • 38.
    A proposal forimplementation As an extra like the pilot course, offered in parallel with the traditional form of the course or at a group of courses where tutors want as volunteers to act innovatively by applying new methods of teaching and learning. Key-point for an ‘innovative’ approach: awareness of the academic community!! Technical University of Crete, Department of Production Engineering & Management, Evangelia (Lia) Krassadaki, PhD candidate