PLANNING NURSING SERVICES B.Sc 6th semester in nursing management .pptx
planning is an essential part of every organization. nurses are on the first line of patient care. planning helps people in concentrating their efforts on the most important jobs.
 Planning isan essential part of every business,
whether that is in the form of laying out a
strategic framework, or making contingency
plans for emergencies. Organizations that are
not well-planned may be faced with serious
consequences. The four main plans are
strategic, tactical, operational, and contingency.
INTRODUCTION
3.
 Planning isthe process of thinking regarding
the activities required to achieve a desired goal.
Planning is based on foresight, the
fundamental capacity for mental time travel.
Some researchers regard the evolution of
forethought the capacity to think ahead as a
prime mover in human evolution.
 Planning is a fundamental property of
intelligent behavior. It involves the use of logic
and imagination to visualize not only a desired
result, but the steps necessary to achieve that
result.
4.
 Nursing iscommitted to, and accountable for,
safe, inter professional practice as evidenced by
consistent utilization of the nursing process,
collaboration with our colleagues and
achievement of quality outcomes. We are
advocates for people by promoting the delivery
of the right care at the right time.
 "Our mission is to improve the health of
those we serve".
NURSING MISSION
5.
 The NursingServices Department adopts the
same set of values of the Medical Center:
Respect, Integrity, Teamwork and
Collaboration, Accountability, Stewardship, and
Diversity.
VALUES
6.
 Integrity: qualityof consistently adhering to
code of honesty and accountability and being
ethically moral.
 Certainty: is the ability to transcend traditional
ideas, pillions and rules as well as having the
capacity to construct meaningful new idea,
methods, and interpretations.
 Competent: having the expertise, knowledge
and skills to successfully and efficiently perform
the roles of their profession.
CORE PROFESSIONAL VALUES
7.
 Courage: isthe aptitude to uphold one's
convictions and demonstrate confidence to speak
and act accordance with one's beliefs and
responsibilities.
 Compassion: is an active desire to alleviate
another's distress through caring, empathy and
supporting and helping others.
 Caring: is best demonstrated by a nurse's ability to
embody the five core values of professional nursing.
CORE PERSONAL VALUES
8.
 The visionis more of an illustration of what
you'd like to accomplish through your nursing
service. Your vision encompasses your
aspirations, your goals and the lofty ideals that
demonstrate not only who you are as a nurse,
but also where you're going.
NURSING VISION
9.
 A philosophyof nursing is a statement that
outlines a nurse's values, ethics, and beliefs, as
well as their motivation for being part of the
profession. It covers a nurse's perspective
regarding their education, practice, and patient
care ethics.
PHILOSOPHY OF NURSING SERVICES
10.
 Caring forpatients with acute and
chronic illnesses, facilitating
discharge planning and providing
palliative care.
 Providing comprehensive care
that considers the patient's social,
emotional, cultural and physical
needs.
 Ensuring optimal patient care
through objective, systematic
monitoring, established standards
and criteria based evaluations
GOALS OF NURSING SERVICES
11.
 Ongoing investigationof theories and
implementation of techniques designed to
improve patient care.
 Recruiting, developing and retaining top-quality
nurses and providing robust learning
experiences for nursing students.
 Creating and maintaining a progressive
environment that fosters creativity, encourages
personal and professional growth, and displays
the performance of service standards.
 Ensuring that the competency of all staff is
assessed, maintained, demonstrated and
continually improved.
12.
 Nurses areon the front lines of patient care,
and as such their work is vital to the success of
a hospital.
 Nurses must be able to work quickly and
efficiently to ensure that patients receive the
care.
 Nurses need to clear policies from their
hospital administrators.
NURSING SERVICES
13.
 The policiesdictate everything from how
nurses should interact with patients to what
supplies they are allowed to use.
 Policies provide the framework within which
the decision makers are expected to operate
while making decisions related to an
organization.
 They are guide to the thinking and action of
subordinates for the purpose of achieving the
objectives of the business successfully.
POLICIES
14.
Nursing policies ensurepatient receive the
best possible care:
 Policy is an expression of intentions of top
management.
 It serves as a guide to decision making in an
organization.
 It should be planned after taking into
consideration the long range plans and needs of
an organization.
 As policies live longer than the people therefore
the policies should be framed after serious
thinking and participation of the top executives.
 Policies take a concrete step when they are put
in writing.
15.
 Accreditation: Healthcareaccreditation can help
facilities stay competitive. This process allows
accrediting bodies to study the policies and
procedures to ensure that they comply with the
standards of health care.
 Internal processes: Staff may talk with dozens of
patients, family members, coworkers, and other
parties every day. To prevent human error, internal
processes need to be streamlined and
communicated effectively between each party. This
not only reduces the potential for errors, but it also
enables provides to collaborate and achieve better
standards of care for patients .
IMPORTANCE OF POLICIES
16.
 Lowering liability:No policy or standard can
ever eliminate all liability, it's Consistency and
documentation are key, especially a patient
sues the practice or a stall member blows the
whistle.
 Ensuring that record-keeping, ling claims, and
billing patients all ha standardized procedures
will reduce the risk of expensive lawsuits.
 Patient health and safety: When treating a
patient, certain standards and sep must be met.
Standardizing patient care processes ensures
that charting and medication changes are
communicated immediately, and basic care like
disinfection, meals, monitoring changes in
condition.
17.
 Administrative: Thesepolicies cove day-to-day
operations, such records requirements,
credentials, licensing, vendor information
equipment and supplier information.
 Human resources: Your doctors nurses, and
staff aren't just cal providers and
administrators. They also employees, and it's
important to provide standards.
NURSING CARE PROCEDURES
18.
 patient andcolleague interactions to overtime
policies, vacation, dress codes, wage policies, and
more. HR policies can also stress the importance of
HIPAA ( health insurance and portability and
accountability act) and OSHA ( occupational safety
and health administration) compliance, as well as
potential consequences for violations.
 Information technology: The increasingly
digitized practice of medicine requires strong
security and safeguards. Your IT department needs
its own policies and procedures to ensure all
systems are HIPAA-compliant and accessible only
to authorized users.
19.
 Medicine: Becausemedication mistakes can be deadly,
establishing and following clear policies is the key to
better patient care and reducing liability. Policies should
cover dosage, prescriptions, requirements, distribution
systems, drug disposal and inventory control.
 Patient care: This type of database should contain
procedures for how nurses and doctors interact with
patients, starting with admissions and including
charting, patient bills of rights, disinfection and
biohazard disposal, equipment, security, and more, all
the way through how to discharge a patient and when.
Most practices further categorize patient care
standards by department, from pediatrics and
maternity to oncology and cardiac units.
20.
 This manualprovides guidance to all the issues
encompassing job responsibilities, code of
conduct, nursing organization, leave rules,
ward management and information on various
aspects of nursing services.
Importance of nursing procedure manual:
 Nursing procedure manuals are an important
resource for practice.
 Ensure that the correct procedure can be
located when needed is an ongoing challenge.
NURSING SERVICE MANUAL
21.
 This posterpresents an approach used to
automatically index nursing procedures with
standardized nursing terminology.
 A manual provides instructions or guidelines on
how to perform an activity and serves as a
reference book on the activity.
 Manuals include: Policy manuals. Procedure
manuals.
22.
 1. Strategicplanning: deciding the objectives
and to decide the resource marshalling in order
to realize the objectives. Done by the top
management.
 2. Operational planning: ensuring efficient use
of resources and to develop a control mechanism
so as maximum efficiency is ensured.
 3. Tactical planning: made for short term moves.
Required to meet the sudden changes in the
environment forces.
TYPES OF PLANNING
23.
 Operational planningis accomplished by fist-
line managers.
 Operational planning is most concerned with
budgets, quotas and schedules.
 These are refinements of tactical objectives in
which work is defined and results are
measured in small increments.
 Time horizon for operational planning is very
short.
 Most plans at this level reflect operational
cycles.
OPERATIONAL PLANNING
24.
 Narrow inscope
 Short-lived
 Subject to sudden change.
 In order to fulfil her/his own job responsibilities
and to guide subordinates towards agency
goals, the nurse manager must spend scarce
materials and human resources wisely.
 Since the nursing service operation in even a
small agency is immensely complicated, careful
planning is needed to avoid waste, confusion
and error.
OBJECTIVES
25.
 1.Every planshould be linked with some
objectives. The planning done by managers is
aimed at achieving the organizational goals.
 2. The planning helps people in concentrating
their efforts on the most important jobs rather
than wasting time important work. on the
lesser
 3. The purpose of planning is also to minimize
the cost of performance and eliminate
unproductive efforts.
PURPOSE
26.
 4. Italso helps the management in adopting
and adjusting according to the changes that
take place in the environment.
 5. Planning also provides a basis for teamwork
as when the goals are properly defined
assignments can be fixed and all the members
can start contributing in the achievement of
these objectives.
 6. Planning gives a sense of direction and
ensured that efforts are being put to useful
purpose instead of being wasted. Planning also
facilitate control because without planning
there will be nothing to control.
27.
 Functional planningis the most common and
basic operational planning approach.
 It focuses on the activities and processes of a
specific function of department within an
organization such as marketing, finance, or
human resources.
FUNCTIONAL PLANNING
28.
 Planning isa comprehensive term and involves
choosing a course of action from all available
alternatives for accomplishing the desired
results which are economical and certain.
 Planning sketches a complete mental picture of
things yet to happen in the enterprise through
the process of looking ahead.
 Planning is a rational, dynamic and integration
process.
NATURE OF PLANNING
29.
 Planning cannotbe haphazard or improvised.
 It is never the result of chance or unconscious
effort.
 Planning is a process involving conceptual &
analytic skills, critical thinking, decision making
& problem solving.
30.
 1. Itattempts to offset uncertainty by foreseeing
the future and bringing about preparedness for
the happening in future.
 2. It focuses attention on the objectives or goals of
the organization and their achievement.
 3. It leads to economy in operation through the
selection of the best possible course of action.
 4. It helps in controlling the activities by providing
measures against which performance can be
evaluated.
 5. It helps in coordinating the operations of an
organization since a well-considered plan embrace
& unifies all divisions in an organisation.
IMPORTANCE OF PLANNING
31.
 Strategy formulationinvolves selecting
objectives and goals for each functional area
(marketing, production, finance, research, and
so on) and determining the nature and
sequence of actions to be taken by each area to
achieve its objectives and goals. Programs are
the building blocks of the strategic functional
plans.
STRATEGIC PANNING
32.
 Apply broadlyto the entire organization
 Establish the organization's overall objectives.
 Seek to position the organization in terms of its
environment.
 Provide direction to drive an organization's
efforts to achieve its goals.
 Serve as the basis for the tactical plans.
 Cover extended periods of time are less specific
in their details.
 Strategic planning is a process in which an
organization's leaders define their vision for the
future and identify their organization's
goals and objectives.
33.
Aspects of strategydevelopment are worth attention:
 1. The mission: Strategic planning starts with a
mission that offers a company a sense of purpose
and direction. The organization's mission statement
describes who it is, what it does and where it wants
to go. educational tools and services.
 2. The goals: Strategic planning involves selecting
goals. Most planning uses SMART goals specific,
measurable, achievable, relevant and time bound --
or other objectively measurable goals. Measurable
goals are important because they enable business
leaders to determine how well the business is
performing against goals and the overall mission.
34.
 3. Alignmentwith short-term goals:
Strategic planning relates directly to short-term,
tactical business planning and can help
business leaders with everyday decision-
making that better aligns with business
strategy. For the fictitious educational business,
leaders might choose to make strategic
investments in communication and
collaboration technologies, such as virtual
classroom software and services but decline
opportunities to establish physical classroom
facilities.
35.
 4. Evaluationand revision: Strategic planning
helps business leaders periodically evaluate
progress against the plan and make changes or
adjustments in response to changing
conditions. For example, a business may seek a
global presence, but legal and regulatory
restrictions could emerge that affect its ability
to operate in certain geographic regions. As a
result, business leaders might have to revise
the strategic plan to redefine objectives or
change progress metrics.
36.
 Effective strategicplanning has many benefits: It
forces organizations to be aware of the future
state of opportunities and challenges.
 It also forces them to anticipate risks and
understand what resources will be needed to
seize opportunities and overcome strategic
issues.
 Strategic planning also gives individuals a sense
of direction and marshals them around
a common mission.
BENEFITS OF STRATEGIC PLANNING
37.
 1. Vision:What your organization wants to
achieve in the future, the long-term goal.
 2. Mission: The driving force behind why your
company exists, who it serves, and how it
creates value.
 3. Values: Fundamental beliefs guiding your
company's decision-making process.
 4. Goals: Measurable objectives in alignment
with your business mission, vision, and values.
Elements of strategic planning
38.
 5. Strategy:A long-term strategy map for
achieving your objectives based on both
internal and external factors.
 6 . Approach: How you execute strategy and
achieve objectives using actions and initiatives
short-term.
 7. Tactics: Granular actions, programs, and
activities.
39.
 Phase 1:Define mission and vision.
 Phase 2: Conduct a comprehensive assessment.
 Phase 3: evaluate strength and weaknesses from data
analysis
 Phase.4: Set the organizational direction that influence
management.
 Phase 5: Create strategic objectives. Identify possible
set backs
 Phase.6: create time line for achieving goal.
 Phase 7: provide guide lines to encourage functional &
operational maintenance.
 Phase 8: implementation: put the plan into action.
 Phase 9: Evaluation provide formative evaluation
reports before, during and after implementation.
PHASES
40.
 Programming isthe process of making
decisions about the direction and intensity of
developing education efforts to bring about
desired changes in people and communities.
PROGRAMMING
41.
 Think carefullybefore you perform
 Provide a guide for evaluating all new
proposals.
 Set goals to measure and evaluate progress.
 Develop common understanding
 Ensure continuity.
 Develop leadership skills.
 Avoid wasting resources and promote
efficiency.
Principles
42.
 Programe development
Programme implementation
 Programme evaluation
Phases:
 Gathering facts
 Identifying problem
 Setting goals
 Developing action plan
 Taking action
 Ongoing management
 Measuring results
 Revisiting
Process of programming