The document discusses vendor management systems. It defines a vendor as a third party that provides goods or services to a company. Vendor management is the process of controlling costs, ensuring quality, and mitigating risks through all stages of the business relationship with vendors. Effective vendor management includes creating clear processes, building relationships between organizations and vendors, and establishing service quality and governance practices. The document also outlines best practices for vendor selection, monitoring, and rating vendors based on parameters like pricing, quality, delivery, and service.