PRINCIPLES of COACHING
by
EXELLENCE TEAM
What Does Coaching Involve?
What Does Coaching Involve?
Coaching is a
collaboration between
Coachee or
Client
Coach &
Coachee  has the greater  knowledge  & skill
 required  to create  insight & ideas 
needed for  Desired Change
What Does Coaching Involve?
What Does Coaching Involve?
Coach Responsibilities:
1. Keep focus on clearly
defined goal
2. Facilitate coachee’s
thinking
3. Deliver constructive
feedback
Coachee Responsibilities:
1. Generate ideas & option
2. Take action to attain goal
3. Report progress
What Does Coaching Involve?
What Does Coaching Involve?
Coaching Skills
Direct, Resolve & Judge
Catalyst for change
Non-judgemental
Facilitate, Listen &
Question
Speed is key
Offers rewards
Management Skills
Differ
from
What Does Coaching Involve?
Important Distinctions
Skills
Learned from
expert
Can be taught
Develop through
coaching
Learned from
expert
Coach Trainer
CounselorMentor
What Does Coaching Involve?
Coaching and Training
Trainer Coach
What Does Coaching Involve?
Coaching and Mentoring
Mentor
1-to-1
Coach 1-
to-1
Senior &
expert same
field
Carrer based
Ongoing & future
Share experiences
Give advice
Ad hoc meetings that
match mentee needs
Current issues
Set period
Questions
Feedback
Structured meetings
Focus
Style
Focus
Style
What Does Coaching Involve?
Coaching and Counseling
Counseling
Focuses on identity cause
of past problem
Addresses long term
personal issue
Person discuusses and
agrees agenda with
counselor
Addresses psycho-social
performance issues
Coaching
Addresses performance
Focus is on a future issue
Coachee sets the agenda
Narrow center of attention
Other stakeholders are
interested in goal
What Does Coaching Involve?
Coaching and Counseling It is work related
Yes
It requires one-
to-one
No
It is for a set
period
It questions
current thinking
Coach role
It is on going
It needs
expertise
Mentor role
It can be group
based
The content is
known in
advance
Trainer role
It is long term
issue
The cause needs
to be identified
It is psycho-
social in nature
Counselor role
Type of Coaches
Type of Coaches
Coaching decisions
External? Internal?
Formal? Informal?
External Coaches
Type of Coaches
Disadvantages – External Coach
1. Cost may be high & unbudgeted
2. Availability may not match short-
term needs
3. Don’t know culture or processes
of organization
4. Changes identified may not fit
Organization
Advantages – External Coach
1. Specialist skill & experience
2. Offer open environment to question
established method & processes
3. No day-to-day distraction
4. Unaffected by culture & internal
policies
Type of Coaches
Internal Coaches
Advantages of Internal Coach
No direct cost
Opportunity to know coachee
better
Already interact with coachee
Know culture & proccesses of
organization
Build and demonstrate trust &
respect
Disadvantage of internal coach
May not be able to alter
communication style
Diverts coach time from own
responsibilities
Commitment of return favour to
colleague
Coachee may feel new ideas
won’t be well received
Coachee may fear to question
established ideas
Type of Coaches
Formal or Informal?
Coaching
style
Informal
Demonstrate trust &
openness, miror task
or a specific aspect
of a task
Formal
Significant or urgent
task, scarce skill,
goal focused
Coaching Principles
Coaching Principles
Coach’s
role
Coaching
Environtment
Choachee’s
role
Coaching Principles
Related to the Environment
Succesfull
Coaching
Environment
Behave at
all times as
equals
Relation is
open based on
truth & trust
Coachee is
seen as a
whole person
Coaching Principles
For the Coach
Believe the
Coachee is
capable
Non-
judgemental
Commit to
Ongoing
Support
Principles
of the
Coach
Coaching Principles
For the Coachee
Commit to
being
accountable
Define their
agenda
Coachee
Role is to
Thank You

Principles of Coaching

  • 1.
  • 2.
    What Does CoachingInvolve? What Does Coaching Involve? Coaching is a collaboration between Coachee or Client Coach & Coachee  has the greater  knowledge  & skill  required  to create  insight & ideas  needed for  Desired Change
  • 3.
    What Does CoachingInvolve? What Does Coaching Involve? Coach Responsibilities: 1. Keep focus on clearly defined goal 2. Facilitate coachee’s thinking 3. Deliver constructive feedback Coachee Responsibilities: 1. Generate ideas & option 2. Take action to attain goal 3. Report progress
  • 4.
    What Does CoachingInvolve? What Does Coaching Involve? Coaching Skills Direct, Resolve & Judge Catalyst for change Non-judgemental Facilitate, Listen & Question Speed is key Offers rewards Management Skills Differ from
  • 5.
    What Does CoachingInvolve? Important Distinctions Skills Learned from expert Can be taught Develop through coaching Learned from expert Coach Trainer CounselorMentor
  • 6.
    What Does CoachingInvolve? Coaching and Training Trainer Coach
  • 7.
    What Does CoachingInvolve? Coaching and Mentoring Mentor 1-to-1 Coach 1- to-1 Senior & expert same field Carrer based Ongoing & future Share experiences Give advice Ad hoc meetings that match mentee needs Current issues Set period Questions Feedback Structured meetings Focus Style Focus Style
  • 8.
    What Does CoachingInvolve? Coaching and Counseling Counseling Focuses on identity cause of past problem Addresses long term personal issue Person discuusses and agrees agenda with counselor Addresses psycho-social performance issues Coaching Addresses performance Focus is on a future issue Coachee sets the agenda Narrow center of attention Other stakeholders are interested in goal
  • 9.
    What Does CoachingInvolve? Coaching and Counseling It is work related Yes It requires one- to-one No It is for a set period It questions current thinking Coach role It is on going It needs expertise Mentor role It can be group based The content is known in advance Trainer role It is long term issue The cause needs to be identified It is psycho- social in nature Counselor role
  • 10.
    Type of Coaches Typeof Coaches Coaching decisions External? Internal? Formal? Informal?
  • 11.
    External Coaches Type ofCoaches Disadvantages – External Coach 1. Cost may be high & unbudgeted 2. Availability may not match short- term needs 3. Don’t know culture or processes of organization 4. Changes identified may not fit Organization Advantages – External Coach 1. Specialist skill & experience 2. Offer open environment to question established method & processes 3. No day-to-day distraction 4. Unaffected by culture & internal policies
  • 12.
    Type of Coaches InternalCoaches Advantages of Internal Coach No direct cost Opportunity to know coachee better Already interact with coachee Know culture & proccesses of organization Build and demonstrate trust & respect Disadvantage of internal coach May not be able to alter communication style Diverts coach time from own responsibilities Commitment of return favour to colleague Coachee may feel new ideas won’t be well received Coachee may fear to question established ideas
  • 13.
    Type of Coaches Formalor Informal? Coaching style Informal Demonstrate trust & openness, miror task or a specific aspect of a task Formal Significant or urgent task, scarce skill, goal focused
  • 14.
  • 15.
    Coaching Principles Related tothe Environment Succesfull Coaching Environment Behave at all times as equals Relation is open based on truth & trust Coachee is seen as a whole person
  • 16.
    Coaching Principles For theCoach Believe the Coachee is capable Non- judgemental Commit to Ongoing Support Principles of the Coach
  • 17.
    Coaching Principles For theCoachee Commit to being accountable Define their agenda Coachee Role is to
  • 18.