PROBLEM REFRAMING
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Reframing is a problem solving technique that involves viewing difficult situations from a different perspective in order to find positive opportunities. It improves innovation, creativity, and emotional intelligence. Reframing forces creative thinking to find breakthrough solutions by asking what opportunities a problem presents rather than just trying to make the problem go away. It involves viewing problems as chances to implement needed changes. Examples include how IBM's founder and a psychoanalyst positively reframed challenges.
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Scenario planning Harsh Suchak Scenario planning involves envisioning potential future scenarios in order to develop strategies that are robust across different futures. The key steps are: 1) defining the problem and stakeholders, 2) gathering information, 3) identifying driving forces like political, economic and technological trends, 4) selecting critical uncertainties, 5) creating scenarios based on how those uncertainties may play out, 6) composing narrative stories for each scenario, 7) applying the scenarios to answer the original problem, 8) monitoring indicators to see which scenario may be emerging, and 9) updating scenarios and strategies over time based on new information. The goal is not to predict the future but to explore different possibilities in order to develop strategies that will work across multiple scenarios.
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kellogg'sHarsh Suchak This document provides a case study of Kellogg's efforts to revitalize its Nutri-Grain cereal brand, which was facing declining sales. Kellogg's implemented a market-oriented approach that included rebranding Nutri-Grain, redefining its marketing strategy to address changing consumer perceptions, reinvesting in top-selling products, discontinuing underperforming products, redesigning packaging, and focusing on the marketing mix. As a result, Nutri-Grain's sales transitioned from decline to sustained growth. The document also discusses Kellogg's overall strategies for maintaining market leadership over decades through brand strength, product quality, social responsibility, and developing extension strategies to adapt to shifting trends and
Innovation ,creativity and invention
Innovation ,creativity and inventionHarsh Suchak Innovation ,creativity and invention - product innovation,Process Innovation, Business model innovation
Impact and Importance of Innovation and Creativity
Impact and Importance of Innovation and CreativityHarsh Suchak The document discusses creativity, innovation, and how to promote them in the workplace. It defines creativity as conception of new ideas, products, or art through expression or problem-solving. Innovation is improving established processes by developing new ideas into something useful. The document advocates for an easygoing workplace culture that hires passionate people from diverse backgrounds and encourages exploration through "sprints" of focused work and adequate time off. It emphasizes adapting to market feedback and fulfilling customer needs with new concepts.
Revive best buses mumbai
Revive best buses mumbaiHarsh Suchak The document discusses using 6 Thinking Hats and scenario planning to address problems with the BEST bus system in rapid mass transit. It outlines the 6 Thinking Hats approach to analyze issues from different perspectives such as facts, emotions, creativity, optimism, negativity, and the big picture. It then lists common problems with BEST buses like low frequency, delays, not stopping at bus stops, driver misbehavior, sudden fare hikes, and more. For each issue it identifies the corresponding thinking hat to apply. It concludes by suggesting scenario planning could help address the specific problem of low connectivity to outskirts by restructuring routes, reusing abandoned buses, and training drivers and conductors.
Banking and insurance
Banking and insuranceHarsh Suchak The Indian banking system consists of 27 public sector banks, 26 private sector banks, and numerous other financial institutions. Public sector banks control over 70% of banking system assets. The insurance industry has 57 companies, with 24 in life insurance and 33 in non-life insurance. Life Insurance Corporation is the sole public sector life insurer. Bank deposits grew at an annual rate of 12% from 2006-2017. The number of people covered by health insurance increased to 36 crore people in 2015-2016, and life insurance premiums grew by 9% in 2016-2017.
Women entrepreurship
Women entrepreurshipHarsh Suchak The document discusses women entrepreneurship globally and in India. It notes that while women were traditionally confined to domestic work, they now work in many sectors as entrepreneurs. However, women entrepreneurs still face numerous barriers including lack of access to finance, as financial institutions often perceive women as riskier clients. Improving data collection on women-owned businesses is important to understand the challenges women face and how to better support their entrepreneurial activities. The World Bank's new Women Entrepreneur Finance Initiative aims to provide over $800 million in financing to support women-owned small and medium enterprises.
Art of persuasion
Art of persuasionHarsh Suchak This document discusses the art of persuasion. It begins by defining persuasion as affecting how people think, act, and feel through skills, experience, knowledge, and abilities. Persuasion helps create trust, close sales, earn income, get buy-in, accelerate business success, and win negotiations. There are two main types of persuasion: formal persuasion used in proposals and presentations, and informal persuasion used everyday in interactions. Great persuaders possess traits like strong communication, hard work, honesty, and being a good listener. The document outlines common ways persuasion is used, such as by parents guiding children or doctors counseling patients. It also discusses obstacles to persuasion like prejudging others and having unrealistic views of one
Dmart
DmartHarsh Suchak D-Mart is a chain of 136 hypermarkets and supermarkets across India founded by RK Damani in 2000. It has the highest sales per store of any grocery chain in India at Rs. 53 crore on average and an overall sales turnover of Rs. 11,500 crores as of 2017, making it the largest branded retail chain in the country. D-Mart had a very successful IPO in 2017, raising Rs. 1,870 crores and seeing its stock price rise over 100% on listing day to make its founder one of the richest people in India. It employs a low-cost model through owned properties, efficient cost control, and favorable supplier terms.
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PROBLEM REFRAMING
- 2. What is Reframing? • Reframing is a critical tool for promoting innovation and creativity in the workplace and it is very effective for problem solving. • Senior leaders and operational managers who use this tool also improve their own emotional intelligence as they “smartly” manage their own emotions and the emotions of others to effect meaningful change.
- 3. Reframing • Taking what appears to be a difficult situation and finding something positive to make out of it. • You put another frame (perspective) on the situation you face. • You look for other ways to view your situation.
- 4. Impact of Reframing • The power of reframing is that it forces you to harness your creative and innovative thinking to achieve breakthrough solutions. It is original, out-of-the-box thinking! • When you use positive reframing, you view problems differently. Instead of first exploring how to get the problem to go away, you first ask yourself, What is the opportunity here? • Breakthrough thinking begins when you view problems as opportunities. • Problems are often your chance to make needed changes whether they occur in your life or in the workplace.
- 5. Two Examples of Reframing • The first is about Tom Watson, the founder of IBM. • The second example of reframing is about the psychoanalyst, Milton Erickson.
- 6. Common organizational thinking • Budget cuts • Attrition • Motivation • Attitudes
- 7. THANK YOU