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PROBLEMS IN
MODERN
TECHNIQUES OF
COMMUNICATION
• What is CommunicationWhat is Communication
• Process of CommunicationProcess of Communication
• Modern Types ofModern Types of
CommunicationCommunication
• Problems in Modern TypesProblems in Modern Types
of communicationof communication
Contents
is what ??
It is a process of exchanging –
Information
Ideas
Thoughts
Feelings
Emotions
Through –
Speech
Signals
Writing
Behavior
3
Sender
Channel
Receiver
Feedback
Channel
Encoding
Decoding
MessageNoise
Barrier
Process of
4
Verbal
 It refers to the form of communication in which message is
transmitted verbally.
 Communication is done by word of mouth and a piece of
writing.
 In verbal communication remember the acronym “KISS”KISS”
(keep it short and simple).
Verbal Communication is divided into:
 Oral Communication
 Written Communication
5
Oral
 In oral communication, Spoken words are used.
 It includes face-to-face conversations, speech,
telephonic conversation, video, radio,
television, voice over internet.
 Communication is influence by pitch, volume,
speed and clarity of speaking.
 Advantages –
It brings quick feedback.
In a face-to-face conversation, by reading facial
expression and body language one can guess
whether he/she should trust what’s being said
or not.
 Disadvantages –
In face-to-face discussion, user is unable to
deeply think about what he is delivering, so this
can be counted as a fault. 6
Written
 In written communication, written signs or symbols
are used to communicate.
 In written communication message can be
transmitted via email, letter, report, memo etc.
 Written Communication is most common form of
communication being used in business.
 Advantages –
Messages can be edited and revised
Written communication provide record and
backup.
A written message enables receiver to fully
understand it and send appropriate feedback.
 Disadvantages –
Written communication doesn’t bring instant
feedback. It take more time in composing a written
message as compared to word-of-mouth and 7
Nonverbal
• Nonverbal communication is the
sending or receiving of wordless
messages. Such as gesture, body
language, posture, tone of
voice or facial expressions, is called
nonverbal communication.
• Nonverbal communication is all about
the body language of speaker.
Nonverbal communication have the
following three elements –
• Appearance
Speaker – clothing, hairstyle, neatness,
use of cosmetics
Surrounding – room size, lighting,
decorations, furnishings
• Body Language
facial expressions, gestures, postures
• Sounds
Voice Tone, Volume, Speech rate
8
• Phone Communication
• Video
• Conferencing
• Voice Chatting
• Visual Communication
• Wireless Networks
• Electronic Whiteboards
• Electronic Presentations
• Virtual Meeting Spaces
• Unified Communications
• Teleconferences
• Wikis
• Groupware
• Web Conferencing
• Shared Workspaces
• Telephone & Voice Mail
• Facsimile Machines
• Personal Digital Assistants
• Instant Messaging
•
Modern Communications Types & its Problems
• Instantaneous communication system.
• An electronic message sent from one computer to
another.
• An email message takes seconds to reach destination.
What is Email?
MERITS
 Easy & Quick
 Time saving
 Reference function
 Economic
 Repeated reference
DEMERITS
 Failure to attend e-mails
 Fear of leakage of secret
matters.
 Criminal activities
MERITS & DEMERITS OF EMAIL
• Most recent technological inventions
• Combine radio technology & Tele-
communication
Cellular Phones
Video conferencing in its most basic form is the
transmission of image (video) and speech (audio) back
and forth between two or more physically separate
locations.”
Video Conferencing
Merits/De-Merits Of Video
Conferencing
 Prepare as thoroughly as for ‘real’ interview
 Select comfortable, private, quiet place
 Advise flat mates re answering phone
 Have copy of CV and company information
 Have pen and paper at hand
 Prepare for usual interview questions
 Practice on phone
 Record answers
 Try standing
 Smile and use gestures
 Avoid monotones
 Be yourself
Telephone
Interviews
Communication technology is used to store
as well as transmit information. By its
essential nature, the technology raises
concerns about data protection and privacy.
State and federal laws govern data
protection, restricting access to sensitive
financial or medical information to
personnel who have a need to know.
However, sensitive information stored on a
computer can be compromised through
gossip, carelessness or by people who have a
grudge against their employers.
Privacy
Children may be computer savvy, but technology also
exposes them to a number of risks, including graphic
sexual images, sexual predators who solicitor
youngsters on chat rooms and through email, and
online bullying, particularly on social networking sites.
Child Safety Problems
Email, online chat rooms and social networking sites
enable people to keep in touch, but psychologists are
concerned that the lack of real human contact may
have an adverse effect on people's emotional and
social well-being. Aric Sigman, an American
psychologist and biologist, says that social networking
sites foster social isolation and could put people at risk
of developing serious health problems.
Social Isolation
Cybercriminals exploit communication technology to
steal financial information and perpetrate identity theft.
They do this by installing illegal spyware on people's
computers without their consent, or by exploiting
security vulnerabilities on online merchants' websites to
steal customers' bank and credit card details. Hackers
also send out phishing emails, which direct customers
to a bogus website, such as a fake banking website.
Viruses and worms cause computers to malfunction,
and hackers sometimes use unwitting people's
computers to generate spam email. Firewalls, along with
software to halt viruses and spyware, help to deter
online criminals.
Cybercrime
20
•Mobile phone use is ubiquitous with an estimated 6.9 billion subscriptions globally.
•The electromagnetic fields produced by mobile phones are classified by the
International Agency for Research on Cancer as possibly carcinogenic to humans.
•Studies are ongoing to more fully assess potential long-term effects of mobile phone
use.
•Source= WHO
Electromagnetic Frequencies vs
Health
21
Space pollution
More than 500,000 pieces of debris, or “space junk,” are
tracked as they orbit the Earth. They all travel at speeds up
to 17,500 mph, fast enough for a relatively small piece of
orbital debris to damage a satellite or a spacecraft.
The rising population of space debris increases the potential
danger to all space vehicles, but especially to the
International Space Station, space shuttles and other
spacecraft with humans aboard.
22

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Problems in moderen techniques of communication

  • 2. • What is CommunicationWhat is Communication • Process of CommunicationProcess of Communication • Modern Types ofModern Types of CommunicationCommunication • Problems in Modern TypesProblems in Modern Types of communicationof communication Contents
  • 3. is what ?? It is a process of exchanging – Information Ideas Thoughts Feelings Emotions Through – Speech Signals Writing Behavior 3
  • 5. Verbal  It refers to the form of communication in which message is transmitted verbally.  Communication is done by word of mouth and a piece of writing.  In verbal communication remember the acronym “KISS”KISS” (keep it short and simple). Verbal Communication is divided into:  Oral Communication  Written Communication 5
  • 6. Oral  In oral communication, Spoken words are used.  It includes face-to-face conversations, speech, telephonic conversation, video, radio, television, voice over internet.  Communication is influence by pitch, volume, speed and clarity of speaking.  Advantages – It brings quick feedback. In a face-to-face conversation, by reading facial expression and body language one can guess whether he/she should trust what’s being said or not.  Disadvantages – In face-to-face discussion, user is unable to deeply think about what he is delivering, so this can be counted as a fault. 6
  • 7. Written  In written communication, written signs or symbols are used to communicate.  In written communication message can be transmitted via email, letter, report, memo etc.  Written Communication is most common form of communication being used in business.  Advantages – Messages can be edited and revised Written communication provide record and backup. A written message enables receiver to fully understand it and send appropriate feedback.  Disadvantages – Written communication doesn’t bring instant feedback. It take more time in composing a written message as compared to word-of-mouth and 7
  • 8. Nonverbal • Nonverbal communication is the sending or receiving of wordless messages. Such as gesture, body language, posture, tone of voice or facial expressions, is called nonverbal communication. • Nonverbal communication is all about the body language of speaker. Nonverbal communication have the following three elements – • Appearance Speaker – clothing, hairstyle, neatness, use of cosmetics Surrounding – room size, lighting, decorations, furnishings • Body Language facial expressions, gestures, postures • Sounds Voice Tone, Volume, Speech rate 8
  • 9. • Phone Communication • Video • Conferencing • Voice Chatting • Visual Communication • Wireless Networks • Electronic Whiteboards • Electronic Presentations • Virtual Meeting Spaces • Unified Communications • Teleconferences • Wikis • Groupware • Web Conferencing • Shared Workspaces • Telephone & Voice Mail • Facsimile Machines • Personal Digital Assistants • Instant Messaging • Modern Communications Types & its Problems
  • 10. • Instantaneous communication system. • An electronic message sent from one computer to another. • An email message takes seconds to reach destination. What is Email?
  • 11. MERITS  Easy & Quick  Time saving  Reference function  Economic  Repeated reference DEMERITS  Failure to attend e-mails  Fear of leakage of secret matters.  Criminal activities MERITS & DEMERITS OF EMAIL
  • 12. • Most recent technological inventions • Combine radio technology & Tele- communication Cellular Phones
  • 13. Video conferencing in its most basic form is the transmission of image (video) and speech (audio) back and forth between two or more physically separate locations.” Video Conferencing
  • 15.  Prepare as thoroughly as for ‘real’ interview  Select comfortable, private, quiet place  Advise flat mates re answering phone  Have copy of CV and company information  Have pen and paper at hand  Prepare for usual interview questions  Practice on phone  Record answers  Try standing  Smile and use gestures  Avoid monotones  Be yourself Telephone Interviews
  • 16. Communication technology is used to store as well as transmit information. By its essential nature, the technology raises concerns about data protection and privacy. State and federal laws govern data protection, restricting access to sensitive financial or medical information to personnel who have a need to know. However, sensitive information stored on a computer can be compromised through gossip, carelessness or by people who have a grudge against their employers. Privacy
  • 17. Children may be computer savvy, but technology also exposes them to a number of risks, including graphic sexual images, sexual predators who solicitor youngsters on chat rooms and through email, and online bullying, particularly on social networking sites. Child Safety Problems
  • 18. Email, online chat rooms and social networking sites enable people to keep in touch, but psychologists are concerned that the lack of real human contact may have an adverse effect on people's emotional and social well-being. Aric Sigman, an American psychologist and biologist, says that social networking sites foster social isolation and could put people at risk of developing serious health problems. Social Isolation
  • 19. Cybercriminals exploit communication technology to steal financial information and perpetrate identity theft. They do this by installing illegal spyware on people's computers without their consent, or by exploiting security vulnerabilities on online merchants' websites to steal customers' bank and credit card details. Hackers also send out phishing emails, which direct customers to a bogus website, such as a fake banking website. Viruses and worms cause computers to malfunction, and hackers sometimes use unwitting people's computers to generate spam email. Firewalls, along with software to halt viruses and spyware, help to deter online criminals. Cybercrime
  • 20. 20 •Mobile phone use is ubiquitous with an estimated 6.9 billion subscriptions globally. •The electromagnetic fields produced by mobile phones are classified by the International Agency for Research on Cancer as possibly carcinogenic to humans. •Studies are ongoing to more fully assess potential long-term effects of mobile phone use. •Source= WHO Electromagnetic Frequencies vs Health
  • 21. 21 Space pollution More than 500,000 pieces of debris, or “space junk,” are tracked as they orbit the Earth. They all travel at speeds up to 17,500 mph, fast enough for a relatively small piece of orbital debris to damage a satellite or a spacecraft. The rising population of space debris increases the potential danger to all space vehicles, but especially to the International Space Station, space shuttles and other spacecraft with humans aboard.
  • 22. 22