Downloaded 1,363 times









A product is defined as a bundle of attributes that have the potential to satisfy customer wants in the form of goods and services. There are different categories of products including product classes like washing powder, product forms like granulated, and product brands like Persil. Consumer products are classified as convenience products, shopping products, specialty products, or unsought products based on buyer behavior. Convenience products are most frequently and routinely purchased with minimal interest in comparisons while shopping products involve more focus on quality or price comparisons. Specialty products have strong brand conviction and loyalty. Unsought products include existing products that are no longer wanted or totally new, unfamiliar products. A product consists of potential, augmented, expected, core benefit, and basic components.
Presentation introduction by Rajesh Telang.
A product is a bundle of attributes satisfying customer needs, including goods and services.
Products can be classified into classes like washing powder, forms like biological, and brands like Coca-Cola.
Consumer products are classified by buyer behavior into convenience, shopping, specialty, and unsought products.
Convenience products are frequently purchased without planning, focusing on urgent needs rather than price.
Shopping products are analyzed based on quality and price comparisons, classified into homogeneous and heterogeneous.
Specialty products have strong brand loyalty; exposure is less crucial compared to locating the product.
Unsought products can be regular, new, or totally unfamiliar items that consumers currently do not seek.
The product includes components such as potential, augmented, expected, and core benefits.








