Carolyn Travers has a Bachelor of Social Work, Post-graduate Certificate of Child Protection Practice, and Graduate Certificate in Research Methods. She lists her core values and beliefs which guide her practice. Her knowledge comes from areas like effective communication, teamwork, and technology. Her understanding comes from lived experiences, attention to detail, and emotional intelligence. The major theories she utilizes include empowerment theory, systems theory, and social learning theory. Her practice models include strengths-based approaches, narrative therapy, and cognitive behavioral therapy. Her skills and experiences include communication, assessment, relationship building, and qualitative research. She works from a context of faith, professional integrity, positive work-life balance, and lessons learned from lived experiences.