Publicity & Presentation

   Startupbootcamp - Madrid
            Roxanne Varza
      Editor, TechCrunch France
Outline

● Getting attention from the press
● Writing a good press release
● Communicating with the press
● Best practices
I. Getting attention from the press

Several possibilities

 ● creating "buzz"

 ● famous by association

 ● making an announcement

 ● other alternatives ("goodies")
Creating "buzz"

● an innovative way to get attention
● example: HOPA dry-erase girl (a hoax)
● http://techcrunch.com/2010/08/11/elyse-porterfield/
Famous by association

Tip from Julia Allison:

  "Whenever someone takes a picture of
  me, I always try to stand next to
  someone famous..."
Making an announcement

 ● a launch, fundraising/investment, the opening of an office,
   recruiting someone at Facebook, impressive statistics, a
   new product with hot new features*"

 ● these all deserve classic press releases




*Avoid "announcing" new features every month, it annoys the
press/me
Other options/goodies

● A funny story (but don't abuse this)
   ○ Examples:
       ■ People renting goats as lawn mower on E-loue.com
       ■ A 9 year old child produces a professional magazine
         using MadMags' platform...
   ○ Bad example: "a dog made a website using our product"

● Be part of a trend
   ○ wave of Q&A sites like Quora, social games,
     YCombinator (great one for SBC startups)

● Mystery or something impressive
   ○ Example: Hipster, 10K sign-ups in 2 days without
     anyone knowing what the product even was!
II. Writing a good press release

 ● Only for announcing something traditional or classic (hiring
   someone from Facebook, announcing an investment
   round...)

 ● Why I personally like press releases
    ○ especially useful for technical terms/expressions
    ○ summary of essential info that should be included

 ● But I do NOT want to simply republish a press release, I
   need MORE info!
Always include basic information

● The official launch date
● Number of people on the team
● How much money have you raised? Is there an investment
  round in the future or in process?
● Competitors (from USA, EUR, your country of origin)
● Business model
● Is there a mobile app? Integration with social networks?
● Stats? (Number of users, etc.)
● High-profile client names to include?
● Some new projects/features to come in the near future?
● Are you going international/to new markets?
PR Agencies

Good                        Bad
 ● A journalist can go to    ● It can get complicated for
   ONE person for info on      organizing interviews or
   several companies           asking for follow-up
                               information after a press
                               release is sent

                             ● PR reps never have ALL
                               the information on the
                               company and take longer
                               to get it (critical for a
                               blogger/real-time media)
III. Communicating with the press

The way in which you communicate
with journalists is MORE important
than the information you are
sending!!!
Before sending a press release...

● Know and select the right media and journalist
   ○ Example: Michael Arrington and I both write for
     TechCrunch - except Mike hates France and I love
     France. We are not going to write about French startups
     the same way...




● Also, know how the journalist prefers to receive information.
  This is usually VERY clear on the website of the publication
  and is meant to save time!
The email inbox of a journalist/blogger

Death by email (I receive several hundred emails per day)




 ● Personalize: "Hello Roxanne..." gets my attention
 ● Pick a short but punchy email title
Tips for sending a press release

● Pick a good title for the email
● Personalize the email with the name of the journalist
● Send all information or elements in advance for better
  quality articles
    ○ BE CLEAR if there is an embargo date/time
● Give exclusive information and be clear about it (journalists
  love this)
● Communicate and coordinate with the others involved in the
  press release (investors, partners, etc.)
Sending a press release


The particular case of a blogger:
 ● it is a real-time media publication
 ● it is an interactive media

Tips:
 ● Put all information into the body of the email
 ● Include links, videos, references to other articles
 ● Don't forget to send screen shots and a recent logo
IV. Best practices

 ● Following up with a journalist who hasn't published anything

 ● Corrections

 ● Competitors

 ● Social Media

 ● Top Secrets
When should you ask a journalist why
they haven't written about you yet?
● All journalists are bombarded with info
   ○ It is OK to ping the journalist to verify they want to write about
     your topic
● The journalist may not like your product or company or isn't
  at ease with the subject
   ○ Ask the journalist but do not insist - this can lead to bad press
     (see below...)
● It is also possible that the content isn't in the editorial line of
  the publication
   ○ Example: not all iphone apps are TechCrunch material
IV. Best Practices

● When should you ask a journalist to make a correction?
   ○ You can ignore typos
   ○ Correct (politely!) information that is incorrect
       ■ A competitor or a founder's name
   ○ Feel free to update the journalist from time to time
     (sometimes they can modify the article with new info)
Competitors


TALK OPENLY ABOUT YOUR
DIRECT AND INDIRECT
COMPETITORS, IT'S BETTER
FOR YOU!!!
● Helps a journalist understand your product better
● If you can be compared to someone like Google, Facebook,
  Groupon, Zynga, etc...GO FOR IT!!
Social Media as a news source

● Social media platforms are a new source of information for
  journalists
    ○ Facebook - activity on Fan pages can be news
    ○ Twitter - sometimes tweets can be news worthy
    ○ Quora - interesting replies to questions can lead to
      stories
Top secrets

● People say you should never trust a journalist...

EVEN IF YOU THINK IT IS OBVIOUS WHAT
TO PUBLISH AND WHAT NOT TO PUBLISH,
IT IS NOT. DO NOT TELL A JOURNALIST
ANYTHING THAT YOU DO NOT WANT
PUBLISHED. PERIOD.

Publicity & presentation (english)

  • 1.
    Publicity & Presentation Startupbootcamp - Madrid Roxanne Varza Editor, TechCrunch France
  • 2.
    Outline ● Getting attentionfrom the press ● Writing a good press release ● Communicating with the press ● Best practices
  • 3.
    I. Getting attentionfrom the press Several possibilities ● creating "buzz" ● famous by association ● making an announcement ● other alternatives ("goodies")
  • 4.
    Creating "buzz" ● aninnovative way to get attention ● example: HOPA dry-erase girl (a hoax) ● http://techcrunch.com/2010/08/11/elyse-porterfield/
  • 5.
    Famous by association Tipfrom Julia Allison: "Whenever someone takes a picture of me, I always try to stand next to someone famous..."
  • 6.
    Making an announcement ● a launch, fundraising/investment, the opening of an office, recruiting someone at Facebook, impressive statistics, a new product with hot new features*" ● these all deserve classic press releases *Avoid "announcing" new features every month, it annoys the press/me
  • 7.
    Other options/goodies ● Afunny story (but don't abuse this) ○ Examples: ■ People renting goats as lawn mower on E-loue.com ■ A 9 year old child produces a professional magazine using MadMags' platform... ○ Bad example: "a dog made a website using our product" ● Be part of a trend ○ wave of Q&A sites like Quora, social games, YCombinator (great one for SBC startups) ● Mystery or something impressive ○ Example: Hipster, 10K sign-ups in 2 days without anyone knowing what the product even was!
  • 8.
    II. Writing agood press release ● Only for announcing something traditional or classic (hiring someone from Facebook, announcing an investment round...) ● Why I personally like press releases ○ especially useful for technical terms/expressions ○ summary of essential info that should be included ● But I do NOT want to simply republish a press release, I need MORE info!
  • 9.
    Always include basicinformation ● The official launch date ● Number of people on the team ● How much money have you raised? Is there an investment round in the future or in process? ● Competitors (from USA, EUR, your country of origin) ● Business model ● Is there a mobile app? Integration with social networks? ● Stats? (Number of users, etc.) ● High-profile client names to include? ● Some new projects/features to come in the near future? ● Are you going international/to new markets?
  • 10.
    PR Agencies Good Bad ● A journalist can go to ● It can get complicated for ONE person for info on organizing interviews or several companies asking for follow-up information after a press release is sent ● PR reps never have ALL the information on the company and take longer to get it (critical for a blogger/real-time media)
  • 11.
    III. Communicating withthe press The way in which you communicate with journalists is MORE important than the information you are sending!!!
  • 12.
    Before sending apress release... ● Know and select the right media and journalist ○ Example: Michael Arrington and I both write for TechCrunch - except Mike hates France and I love France. We are not going to write about French startups the same way... ● Also, know how the journalist prefers to receive information. This is usually VERY clear on the website of the publication and is meant to save time!
  • 13.
    The email inboxof a journalist/blogger Death by email (I receive several hundred emails per day) ● Personalize: "Hello Roxanne..." gets my attention ● Pick a short but punchy email title
  • 14.
    Tips for sendinga press release ● Pick a good title for the email ● Personalize the email with the name of the journalist ● Send all information or elements in advance for better quality articles ○ BE CLEAR if there is an embargo date/time ● Give exclusive information and be clear about it (journalists love this) ● Communicate and coordinate with the others involved in the press release (investors, partners, etc.)
  • 15.
    Sending a pressrelease The particular case of a blogger: ● it is a real-time media publication ● it is an interactive media Tips: ● Put all information into the body of the email ● Include links, videos, references to other articles ● Don't forget to send screen shots and a recent logo
  • 16.
    IV. Best practices ● Following up with a journalist who hasn't published anything ● Corrections ● Competitors ● Social Media ● Top Secrets
  • 17.
    When should youask a journalist why they haven't written about you yet? ● All journalists are bombarded with info ○ It is OK to ping the journalist to verify they want to write about your topic ● The journalist may not like your product or company or isn't at ease with the subject ○ Ask the journalist but do not insist - this can lead to bad press (see below...) ● It is also possible that the content isn't in the editorial line of the publication ○ Example: not all iphone apps are TechCrunch material
  • 18.
    IV. Best Practices ●When should you ask a journalist to make a correction? ○ You can ignore typos ○ Correct (politely!) information that is incorrect ■ A competitor or a founder's name ○ Feel free to update the journalist from time to time (sometimes they can modify the article with new info)
  • 19.
    Competitors TALK OPENLY ABOUTYOUR DIRECT AND INDIRECT COMPETITORS, IT'S BETTER FOR YOU!!! ● Helps a journalist understand your product better ● If you can be compared to someone like Google, Facebook, Groupon, Zynga, etc...GO FOR IT!!
  • 20.
    Social Media asa news source ● Social media platforms are a new source of information for journalists ○ Facebook - activity on Fan pages can be news ○ Twitter - sometimes tweets can be news worthy ○ Quora - interesting replies to questions can lead to stories
  • 21.
    Top secrets ● Peoplesay you should never trust a journalist... EVEN IF YOU THINK IT IS OBVIOUS WHAT TO PUBLISH AND WHAT NOT TO PUBLISH, IT IS NOT. DO NOT TELL A JOURNALIST ANYTHING THAT YOU DO NOT WANT PUBLISHED. PERIOD.