Allyson Havener
CMO at
TrustRadius
Decoding Intent Signals to
Supercharge Your ABM Strategy
Hannah Jordan
Director of Digital
Marketing at Demandbase
Bottom of Funnel
Agenda
Overview 01
02
03
04
2
Leveraging Intent Signals
Top of Funnel
Middle of Funnel
05
06
Q & A
Reach, target, and engage TrustRadius buyers on
Demandbase
“The TrustRadius audience shows a higher engagement rate
than any other ABM segment - accelerating accounts through
the buying journey.” - Growth Marketing Lead | LogicMonitor
Reach Target
Weight and build segments targeting
TrustRadius buyers in Demandbase
campaigns
Engage
Accelerate the buying journey on
Demandbase through sales
prioritization and marketing nurture
12M+ buyers visit TrustRadius
annually
TrustRadius Signals in the Demandbase Platform
Which should be used at which stage of the funnel?
Product Intent
"Show me all visitors who
interacted with my products on
TrustRadius”
Category Intent
"Show me all visitors who
researched products in my
category and potentially my
product on TrustRadius”
Top of Funnel
How to identify and engage accounts showing early-stage
research signals
Audience: Accounts who…
● Viewed your products’ category on TrustRadius
● Are showing low to medium levels of intent on the
related keyword set in Demandbase
These actions indicate that accounts are beginning
their research on a particular topic and are browsing
articles across the web (Demandbase intent) to get a
baseline understanding.
It also indicates they are looking at what key players
are currently in the marketplace (TrustRadius) and are
starting to get an idea of who to include in their
evaluation
Display
Surround Accounts
Paid Search
Prioritize Bids
Outreach
Light Sales Touch
Make sure the accounts
know that you are a major
player in the space they
are researching
These accounts are likely
typing queries into their
Google search, make sure
you show up!
Add current contacts to a
short outreach campaign
to understand the buying
group
Recommended Plays
Middle of Funnel
Nurture prospects with precision targeted content
and messaging
Audience: Accounts who…
● Viewed pricing for your product on TrustRadius
● Are showing trending intent on your product
keyword set in Demandbase
Trending intent is triggered in Demandbase when an
account shows a spike in their intent activities compared
to their baseline. This indicates they are getting closer to
engaging vendors.
Viewing pricing on TrustRadius indicates that the account
is progressing in their evaluation and now are scoping
out the costs associated in order to move forward and
secure necessary budgets.
Recommended Plays
Sales Touch + Direct Mail
Advertising Campaign
1 2
Acquire net new contacts at the account
who are likely to be part of the buying
based on seniority and function
Automated SFDC task alerts SDR to new
contacts. Additional automation adds
them to outreach and mailer campaign
LogicMonitor: Moving accounts
down the buying journey
Bottom of Funnel
Accelerate Sales Opportunities through hyper-relevant
engagement
Audience: Accounts who…
● Viewed comparisons of your product and competitors on
TrustRadius
● Are showing high intent on the related keyword set in
Demandbase
When a company compares your platform to that of your
competitors, it is clear they are in the finally stages of their
evaluation and are looking to make a decision between
platforms.
Coupled with high intent in Demandbase, this means that
based on a companies employee size, we are seeing a large
number of people and activities showing intent signals for
your specified keywords.
Prioritized bottom
funnel engagement
Identify the right
contacts
Personalized
Outreach
SDRs looked at accounts
that were showing
bottom-funnel intent on
TrustRadius coupled with
data from Demandbase
Based on the high intent
accounts, SDR’s identified
the right contacts to reach
out based on CRM data
Based on what the
account was looking at on
TrustRadius the SDR could
tailor outreach and
include customer quotes
from their reviews that
were relevant for their
persona
LogicMonitor SDR Outreach Strategy
Driving business impact with TrustRadius
+ Demandbase
Goal:
LogicMonitor wanted to reach and engage more downstream in-
market accounts and accelerated deal cycles.
Execution:
• Multi-channel program: Targeted SDR outreach sequence and
display ad campaign to reinforce email outreach
• Salesforce Connector + Demandbase for ABM & Linkedin and other
display ads
Phase 1 Outcomes:
• Increased ad performance by 2x
• Increased engagement and down funnel growth by 81%
Q&A

Q125 TrustRadius + Demandbase Better Together Webinar .pptx

  • 1.
    Allyson Havener CMO at TrustRadius DecodingIntent Signals to Supercharge Your ABM Strategy Hannah Jordan Director of Digital Marketing at Demandbase
  • 2.
    Bottom of Funnel Agenda Overview01 02 03 04 2 Leveraging Intent Signals Top of Funnel Middle of Funnel 05 06 Q & A
  • 3.
    Reach, target, andengage TrustRadius buyers on Demandbase “The TrustRadius audience shows a higher engagement rate than any other ABM segment - accelerating accounts through the buying journey.” - Growth Marketing Lead | LogicMonitor Reach Target Weight and build segments targeting TrustRadius buyers in Demandbase campaigns Engage Accelerate the buying journey on Demandbase through sales prioritization and marketing nurture 12M+ buyers visit TrustRadius annually
  • 4.
    TrustRadius Signals inthe Demandbase Platform Which should be used at which stage of the funnel? Product Intent "Show me all visitors who interacted with my products on TrustRadius” Category Intent "Show me all visitors who researched products in my category and potentially my product on TrustRadius”
  • 5.
    Top of Funnel Howto identify and engage accounts showing early-stage research signals Audience: Accounts who… ● Viewed your products’ category on TrustRadius ● Are showing low to medium levels of intent on the related keyword set in Demandbase These actions indicate that accounts are beginning their research on a particular topic and are browsing articles across the web (Demandbase intent) to get a baseline understanding. It also indicates they are looking at what key players are currently in the marketplace (TrustRadius) and are starting to get an idea of who to include in their evaluation
  • 6.
    Display Surround Accounts Paid Search PrioritizeBids Outreach Light Sales Touch Make sure the accounts know that you are a major player in the space they are researching These accounts are likely typing queries into their Google search, make sure you show up! Add current contacts to a short outreach campaign to understand the buying group Recommended Plays
  • 7.
    Middle of Funnel Nurtureprospects with precision targeted content and messaging Audience: Accounts who… ● Viewed pricing for your product on TrustRadius ● Are showing trending intent on your product keyword set in Demandbase Trending intent is triggered in Demandbase when an account shows a spike in their intent activities compared to their baseline. This indicates they are getting closer to engaging vendors. Viewing pricing on TrustRadius indicates that the account is progressing in their evaluation and now are scoping out the costs associated in order to move forward and secure necessary budgets.
  • 8.
    Recommended Plays Sales Touch+ Direct Mail Advertising Campaign 1 2 Acquire net new contacts at the account who are likely to be part of the buying based on seniority and function Automated SFDC task alerts SDR to new contacts. Additional automation adds them to outreach and mailer campaign
  • 9.
  • 10.
    Bottom of Funnel AccelerateSales Opportunities through hyper-relevant engagement Audience: Accounts who… ● Viewed comparisons of your product and competitors on TrustRadius ● Are showing high intent on the related keyword set in Demandbase When a company compares your platform to that of your competitors, it is clear they are in the finally stages of their evaluation and are looking to make a decision between platforms. Coupled with high intent in Demandbase, this means that based on a companies employee size, we are seeing a large number of people and activities showing intent signals for your specified keywords.
  • 11.
    Prioritized bottom funnel engagement Identifythe right contacts Personalized Outreach SDRs looked at accounts that were showing bottom-funnel intent on TrustRadius coupled with data from Demandbase Based on the high intent accounts, SDR’s identified the right contacts to reach out based on CRM data Based on what the account was looking at on TrustRadius the SDR could tailor outreach and include customer quotes from their reviews that were relevant for their persona LogicMonitor SDR Outreach Strategy
  • 12.
    Driving business impactwith TrustRadius + Demandbase Goal: LogicMonitor wanted to reach and engage more downstream in- market accounts and accelerated deal cycles. Execution: • Multi-channel program: Targeted SDR outreach sequence and display ad campaign to reinforce email outreach • Salesforce Connector + Demandbase for ABM & Linkedin and other display ads Phase 1 Outcomes: • Increased ad performance by 2x • Increased engagement and down funnel growth by 81%
  • 13.

Editor's Notes

  • #1 Sendoso is the gifting and direct mail platform that helps revenue teams double win rates, 6x second call rates, and close deals 29% faster.
  • #3 Partners since 2021 Allyson TrustRadius’ audience is a perfect match for LinkedIn’s solutions TrustRadius’ customers have captured in-market buyers, driven demand, and spent over $9MM on LinkedIn to-date It takes less than 5 minutes to set up the integration - segments are dynamic, updating regularly, syncing to your LI ads manager
  • #4 Allyson
  • #5 Hannah
  • #6 Hannah
  • #7 Hannah
  • #8 Allyson + Hannah
  • #9 Improved ad performance is great, but it is only a lead indicator of success. As you know, the lag indicator, and main goal of any ABM program is to move accounts down the buying journey LogicMonitor uses demandbase - and these are the stages of their ABM journey. They were moving accounts through the buyer’s journey by serving them relevant content based on their funnel stage and saw a meaningful jump in engagement. Up to 81% increase!
  • #10 Allyson
  • #11 Hannah