QUALITY IN ICU
Maged Abulmagd,MD,EDIC
What is Quality ?
“the degree to which health services increase
the likelihood of desired health outcomes
and are consistent with current professional
knowledge”
Institute of Medicine, 1990
ResultsQuality = Objectives
Quality is defined byQuality is defined by
goalsgoals
ICU and Aircraft
Safety is primary
goal
Technological
innovation
Multiple sources of
threat
Teamwork is
essential
ICU versus aircraft
•Patients more varied than aircraft
•Patients more complex than aircraft
•Many more staff to coordinate
•Many more possible complications
•An ICU stay is far longer than any flight
The science of safety
Understand system performance
Use strategies to improve system performance

Standardize

Create Independent checks for key process

Learn from Mistakes
Apply strategies to both technical work and team work.
Recognize that teams make wise decisions
Adverse Events inAdverse Events in
Hospitalized PatientsHospitalized Patients

13.5% of Medicare patients experience a serious13.5% of Medicare patients experience a serious
adverse event during hospitalizationadverse event during hospitalization
(134,000 pts/month)(134,000 pts/month)

Most common causes:Most common causes:

Medications (31%)Medications (31%)

Ongoing patient care (28%)Ongoing patient care (28%)

Surgery (26%)Surgery (26%)

Infection (15%)Infection (15%)
Office of Inspector General. Adverse events in hospitals:
National incidence among Medicare beneficiaries. November 2010.
Audit
• from Latin auditus = act of hearing
• Synonyms: examination, analysis,
checkup, inspection,
perlustration, review, scan,
scrutiny, survey, view
• Related: investigation, probe, check,
control, corrective
Reasons for auditing your ICU
Audit is an essential tool for quality improvement
you only manage what you measure
Audit is in the interest of your patients
to ensure safe and evidence-based care
Audit is in the interest of your ICU team
to enhance team culture, professionalism, job satisfaction
Audit is in the interest of health systems
to ensure efficient and fair use of resources
Audit is an essential tool for quality improvement
you only manage what you measure
Audit is in the interest of your patients
to ensure safe and evidence-based care
Audit is in the interest of your ICU team
to enhance team culture, professionalism, job satisfaction
Audit is in the interest of health systems
to ensure efficient and fair use of resources
A. Valentin 10/2004
Tidalvolume ≤ 6ml PBW in ARDS/ALI:
Lungprotective Ventilation in Reality
Brunckhorst F, Crit Care Med 2008
Perceived adherence:Perceived adherence: 80%80%
Real adherence:Real adherence: 3%3%
Perceived adherence:Perceived adherence: 80%80%
Real adherence:Real adherence: 3%3%
A thorough, systematic examination of the
processes and results of a health care service.
External
Audit
External
Audit
Internal
Audit
Internal
Audit
Benchmarking
Internal
Benchmarking
Internal
Quality
Indicators
Quality
Indicators
Benchmarking
External
Benchmarking
External
Paradigm of Quality
Good-Bad
+
-
t
good
bad
Q
+
-
t
Q
Good-Better
A. Valentin 10/2004
Another reason for auditing your ICUAnother reason for auditing your ICU
If you don‘t compare your ICU with others
someone else will do it !
If you don‘t compare your ICU with others
someone else will do it !
Purpose of an audit
• to blame
• to improve
• to enhance
• to ensure
• to change
ASSESSMENT AND IMPROVEMENTASSESSMENT AND IMPROVEMENT
OF QUALITYOF QUALITY
To audit means
to compare Objectives and Reality
• Structure
what you need vs what is provided
• Process
what you should do vs. what you do
• Outcome
what you expect vs. what you find
Time
Indicator Single ICU
Internal comparisonInternal comparison
External comparisonExternal comparison
ICUs
Indicator
• Audit
– What is it?
A search for opportunities to improveA search for opportunities to improve
– Who should do it?
Yourself with the help of experts & networksYourself with the help of experts & networks
• Can we identify high quality ICUs?
Probably, but not at a quick glanceProbably, but not at a quick glance
• Combining measures
May be helpful, but models need to be developedMay be helpful, but models need to be developed
•
• Audit
– What is it?
A search for opportunities to improveA search for opportunities to improve
– Who should do it?
Yourself with the help of experts & networksYourself with the help of experts & networks
• Can we identify high quality ICUs?
Probably, but not at a quick glanceProbably, but not at a quick glance
• Combining measures
May be helpful, but models need to be developedMay be helpful, but models need to be developed
•
Quality Areas and Management Tools
Quality Indicator (QI)

This is a measure of a structure, process or
outcome that could be used by local teams to
improve care.

A QI helps to understand a system, compare it
and improve it but they all will have limitations.

They can only serve as flags or pointers
List of indicators
• Presence of an intensivist in the ICU 24h/365d
• Critical incident reporting system in use
• Early enteral nutrition
• Mild therapeutic hypothermia after CPR
• Reintubation
• Ventilator associated pneumonia
• Unplanned readmission
• Mortality after severe brain trauma
• Standardised mortality ratio
StructureProcessOutcome
Ö STER RE ICH ISC HES ZEN TRU M FÜR
D OK UM EN TA TION U ND QU ALIT ÄTS-
SIC HERU NG IN DE R INTE NSIVMED IZIN
ASDI
Ffundamental Quality Indicators !!!!Ffundamental Quality Indicators !!!!
• Early ASS in ACSEarly ASS in ACS
• Early reperfusion in STEMIEarly reperfusion in STEMI
• Semirecumbent position in MVSemirecumbent position in MV
• Surgical intervention in TBISurgical intervention in TBI
with SDH of EDHwith SDH of EDH
• ICP in severeTBI withICP in severeTBI with
pathologic CTpathologic CT
• Early management of severeEarly management of severe
sepsis/septic shocksepsis/septic shock
• Early enteral nutritionEarly enteral nutrition
• GI-bleeding prophylaxis in MVGI-bleeding prophylaxis in MV
• Appropriate sedationAppropriate sedation
• Early ASS in ACSEarly ASS in ACS
• Early reperfusion in STEMIEarly reperfusion in STEMI
• Semirecumbent position in MVSemirecumbent position in MV
• Surgical intervention in TBISurgical intervention in TBI
with SDH of EDHwith SDH of EDH
• ICP in severeTBI withICP in severeTBI with
pathologic CTpathologic CT
• Early management of severeEarly management of severe
sepsis/septic shocksepsis/septic shock
• Early enteral nutritionEarly enteral nutrition
• GI-bleeding prophylaxis in MVGI-bleeding prophylaxis in MV
• Appropriate sedationAppropriate sedation
• Pain management in unsedatedPain management in unsedated
ptspts
• Inappropriate transfusion of RBCInappropriate transfusion of RBC
• Organ donorsOrgan donors
• Compliance with hand-washingCompliance with hand-washing
protocolsprotocols
• Information to familiesInformation to families
• Withholding/Withdrawing lifeWithholding/Withdrawing life
supportsupport
• Quality survey at ICU dischargeQuality survey at ICU discharge
• Presence of intensivist 24h/dayPresence of intensivist 24h/day
• Adverse event registerAdverse event register
• Pain management in unsedatedPain management in unsedated
ptspts
• Inappropriate transfusion of RBCInappropriate transfusion of RBC
• Organ donorsOrgan donors
• Compliance with hand-washingCompliance with hand-washing
protocolsprotocols
• Information to familiesInformation to families
• Withholding/Withdrawing lifeWithholding/Withdrawing life
supportsupport
• Quality survey at ICU dischargeQuality survey at ICU discharge
• Presence of intensivist 24h/dayPresence of intensivist 24h/day
• Adverse event registerAdverse event register
Unintended Event :
An occurrence that harmed or could have harmed
a patient
SEE: multicenter, multinational, single day study in
ICU
Reporting by all ICU staff members :
Voluntarily – Anonymously - Confidential
Selected Events
• Medication wrong drug, dose, or route
• Airway unplanned extubation
artificial airway obstruction
cuff leakage
• Lines, Drains dislodgement
Catheters inappropriate opening/disconnection
• Equipment power supply, oxygen supply,
failure ventilator, infusion pump
• Alarms inappropriate turn off
SEE STUDYSEE STUDY
SEE Study – participating Countries
1
1
1
1
1
1
1
1
1
1
1
2
2
2
2
2
2
3
6
7
7
8
11
12
14
19
22
27
28
35
0 5 10 15 20 25 30 35 40
Australia
USA
Estonia
Indonesia
Macedonia
Norway
Poland
Romania
Singapore
Latvia
Slovakia
Albania
Finland
Brasil
Belgium
Netherlands
Slovenia
Hongkong
Greece
Denmark
India
France
Switzerland
Germany
Czech Republic
Spain
Portugal
UK
Austria
Italy
Number of ICUs
220 ICUs in 29 countries
2090 patients
Adverse events in ICU

Frequent and in relation with

Severity of the patients

Procedures

Impact on :

Morbidity and mortality

Finance :
− Iatrogenic pneumothorax : 17,312 US$
− DVP and post operative pulmonary emboli : 21,709 US$

Legal issues

Psychology and competency of the team

Preventability ?
You should conclude that
this is a very dangerous ICU

No documentation of events

No evaluation

No corrective action
If you hear this
“I am proud to say that
I have no adverse event
in my ICU”
May be even no patient in that ICU……
Critical Care Bundles

Ventilator Bundle

Central Line Bundle

Severe Sepsis Bundles
Bundles

A "bundle" is a group of evidence-based
care components for a given disease that,
when executed together, may result in
better outcomes than if implemented
individually.
Bundle Design Guidelines
• The bundle has three to five interventions (elements),
with strong clinician agreement.
• Each bundle element is relatively independent.
• The bundle is used with a defined patient population in
one location.
• The multidisciplinary care team develops the bundle.
• Bundle elements should be descriptive.
• Compliance with bundles is measured using all-or-none
measurement, with a goal of 95 percent or greater.
VAP BUNDLE
Ventilator-Associated Pneumonia (VAP)Bundle

DVT prophylaxis

GI prophylaxis

Head of bed (HOB) elevated to 30-45°

Daily Sedation Vacation

Daily Spontaneous Breathing Trial
DVT prophylaxis

Include deep venous prophylaxis as part of your ICU order
admission set and ventilator order set.

Include deep venous prophylaxis as an item for discussion on daily
multidisciplinary rounds.

Empower pharmacy to review orders for patients in the ICU.

Post compliance with the intervention in a prominent place in your
ICU to encourage change and motivate staff.
Head of Bed elevation

Implement a mechanism to ensure
head-of-the-bed elevation, such as
including this intervention on nursing
flow sheets and as a topic at
multidisciplinary rounds.

Create an environment where
respiratory therapists work
collaboratively with nursing to maintain
head-of-the-bed elevation.

Involve families in the process by
educating them about the importance
of head-of-the-bed elevation.
Daily sedation vacation/
Spontaneous Breathing Trials

Assess that compliance is occurring each
day on multidisciplinary rounds.

Consider implementation of a sedation
scale such as the Riker scale to avoid
oversedation.

Post compliance with the intervention in a
prominent place in your ICU to encourage
change and motivate staff.
Central line bundle
Hand Hygiene

Maximal Barrier Precautions Upon Insertion

Chlorhexidine Skin Antisepsis

Optimal Catheter Site Selection, with
Avoidance of the Femoral Vein

Daily Review of Line Necessity with Prompt
Removal of Unnecessary Lines
Hand Hygiene

Include hand hygiene as part of your
checklist for central line placement.

Keep soap/alcohol-based hand washing
dispensers prominently placed and make
universal precautions equipment, such as
gloves, only available near hand sanitation
equipment.
Hand Hygiene

Post signs at the entry and exits to the patient room as
reminders.

Initiate a campaign using posters including photos of
celebrated hospital doctors/employees recommending
hand washing.

Create an environment where reminding each other
about hand washing is encouraged.

Signs often become "invisible" after just a few days. Try
to alter them weekly or monthly (color, shape size).
Maximal Barrier Precautions
Upon Insertion

Include maximal barrier precautions as
part of your checklist for central line
placement.

Keep equipment ready stocked in a cart
for central line placement to institute
maximal barrier precautions.
Chlorhexidine skin antisepsis:

Include Chlorhexidine antisepsis as part of your
checklist for central line placement.

Include Chlorhexidine antisepsis kits in carts storing
central line equipment. Many central line kits include
povidone-iodine kits and these must be avoided.

Ensure that solution dries completely before an
attempted line insertion.
Daily review of Lines/
Prompt removal

Include daily review of line necessity as part of your
multidisciplinary rounds.

Include assessment for removal of central lines as
part of your daily goal sheets.

Record time and date of line placement for record
keeping purposes and evaluation by staff to aid in
decision making.
SEVERE SEPSIS BUNDLES
severe sepsis bundles

The sepsis resuscitation bundle

The sepsis management bundle
Sepsis resuscitation bundle

describes seven tasks that should begin immediately,
but must be accomplished within the first 6 hours of
presentation for patients with severe sepsis or septic
shock.

Some items may not be completed if the clinical
conditions described in the bundle do not prevail in a
particular case, but clinicians should assess for them.

The goal is to perform all indicated tasks 100 percent of
the time within the first 6 hours of identification of severe
sepsis.
SURVIVING SEPSIS CAMPAIGN BUNDLES
TO BE COMPLETED WITHIN 3 HOURS
1) Measure lactate level
2) Obtain blood cultures prior to administration of antibiotics
3) Administer broad spectrum antibiotics
4) Administer 30 mL/kg crystalloid for hypotension or lactate
4mmol/L
TO BE COMPLETED WITHIN 6 HOURS
5) Apply vasopressors (for hypotension that does not respond to
initial fluid resuscitation
to maintain a mean arterial pressure [MAP] 65 mm Hg)
6) In the event of persistent arterial hypotension despite volume
resuscitation (septic shock) or initial lactate ≥4 mmol/L (36 mg/dL):
-Measure central venous pressure (CVP)
-Measure central venous oxygen saturation (ScvO2)
7) Remeasure lactate if initial lactate was elevated
Quality is not about individual performanceQuality is not about individual performance
Structures and processes in the ICU
that ensure
that every patient, every time,
receives
every applicable evidence-based best practice
Structures and processes in the ICU
that ensure
that every patient, every time,
receives
every applicable evidence-based best practice
What a team needs to knowWhat a team needs to know
•What are our goals ?
•Do we reach our goals ?
•What are our strengths ?
•What are our weak points ?
•Are we getting better ?
•What are our goals ?
•Do we reach our goals ?
•What are our strengths ?
•What are our weak points ?
•Are we getting better ?
Quality in icu

Quality in icu

  • 1.
    QUALITY IN ICU MagedAbulmagd,MD,EDIC
  • 4.
    What is Quality? “the degree to which health services increase the likelihood of desired health outcomes and are consistent with current professional knowledge” Institute of Medicine, 1990 ResultsQuality = Objectives Quality is defined byQuality is defined by goalsgoals
  • 5.
    ICU and Aircraft Safetyis primary goal Technological innovation Multiple sources of threat Teamwork is essential
  • 6.
    ICU versus aircraft •Patientsmore varied than aircraft •Patients more complex than aircraft •Many more staff to coordinate •Many more possible complications •An ICU stay is far longer than any flight
  • 7.
    The science ofsafety Understand system performance Use strategies to improve system performance  Standardize  Create Independent checks for key process  Learn from Mistakes Apply strategies to both technical work and team work. Recognize that teams make wise decisions
  • 8.
    Adverse Events inAdverseEvents in Hospitalized PatientsHospitalized Patients  13.5% of Medicare patients experience a serious13.5% of Medicare patients experience a serious adverse event during hospitalizationadverse event during hospitalization (134,000 pts/month)(134,000 pts/month)  Most common causes:Most common causes:  Medications (31%)Medications (31%)  Ongoing patient care (28%)Ongoing patient care (28%)  Surgery (26%)Surgery (26%)  Infection (15%)Infection (15%) Office of Inspector General. Adverse events in hospitals: National incidence among Medicare beneficiaries. November 2010.
  • 9.
    Audit • from Latinauditus = act of hearing • Synonyms: examination, analysis, checkup, inspection, perlustration, review, scan, scrutiny, survey, view • Related: investigation, probe, check, control, corrective
  • 10.
    Reasons for auditingyour ICU Audit is an essential tool for quality improvement you only manage what you measure Audit is in the interest of your patients to ensure safe and evidence-based care Audit is in the interest of your ICU team to enhance team culture, professionalism, job satisfaction Audit is in the interest of health systems to ensure efficient and fair use of resources Audit is an essential tool for quality improvement you only manage what you measure Audit is in the interest of your patients to ensure safe and evidence-based care Audit is in the interest of your ICU team to enhance team culture, professionalism, job satisfaction Audit is in the interest of health systems to ensure efficient and fair use of resources
  • 11.
    A. Valentin 10/2004 Tidalvolume≤ 6ml PBW in ARDS/ALI: Lungprotective Ventilation in Reality Brunckhorst F, Crit Care Med 2008 Perceived adherence:Perceived adherence: 80%80% Real adherence:Real adherence: 3%3% Perceived adherence:Perceived adherence: 80%80% Real adherence:Real adherence: 3%3%
  • 12.
    A thorough, systematicexamination of the processes and results of a health care service. External Audit External Audit Internal Audit Internal Audit Benchmarking Internal Benchmarking Internal Quality Indicators Quality Indicators Benchmarking External Benchmarking External
  • 13.
  • 14.
    A. Valentin 10/2004 Anotherreason for auditing your ICUAnother reason for auditing your ICU If you don‘t compare your ICU with others someone else will do it ! If you don‘t compare your ICU with others someone else will do it !
  • 15.
    Purpose of anaudit • to blame • to improve • to enhance • to ensure • to change ASSESSMENT AND IMPROVEMENTASSESSMENT AND IMPROVEMENT OF QUALITYOF QUALITY
  • 16.
    To audit means tocompare Objectives and Reality • Structure what you need vs what is provided • Process what you should do vs. what you do • Outcome what you expect vs. what you find
  • 17.
    Time Indicator Single ICU InternalcomparisonInternal comparison
  • 18.
  • 19.
    • Audit – Whatis it? A search for opportunities to improveA search for opportunities to improve – Who should do it? Yourself with the help of experts & networksYourself with the help of experts & networks • Can we identify high quality ICUs? Probably, but not at a quick glanceProbably, but not at a quick glance • Combining measures May be helpful, but models need to be developedMay be helpful, but models need to be developed • • Audit – What is it? A search for opportunities to improveA search for opportunities to improve – Who should do it? Yourself with the help of experts & networksYourself with the help of experts & networks • Can we identify high quality ICUs? Probably, but not at a quick glanceProbably, but not at a quick glance • Combining measures May be helpful, but models need to be developedMay be helpful, but models need to be developed •
  • 20.
    Quality Areas andManagement Tools
  • 21.
    Quality Indicator (QI)  Thisis a measure of a structure, process or outcome that could be used by local teams to improve care.  A QI helps to understand a system, compare it and improve it but they all will have limitations.  They can only serve as flags or pointers
  • 22.
    List of indicators •Presence of an intensivist in the ICU 24h/365d • Critical incident reporting system in use • Early enteral nutrition • Mild therapeutic hypothermia after CPR • Reintubation • Ventilator associated pneumonia • Unplanned readmission • Mortality after severe brain trauma • Standardised mortality ratio StructureProcessOutcome Ö STER RE ICH ISC HES ZEN TRU M FÜR D OK UM EN TA TION U ND QU ALIT ÄTS- SIC HERU NG IN DE R INTE NSIVMED IZIN ASDI
  • 23.
    Ffundamental Quality Indicators!!!!Ffundamental Quality Indicators !!!! • Early ASS in ACSEarly ASS in ACS • Early reperfusion in STEMIEarly reperfusion in STEMI • Semirecumbent position in MVSemirecumbent position in MV • Surgical intervention in TBISurgical intervention in TBI with SDH of EDHwith SDH of EDH • ICP in severeTBI withICP in severeTBI with pathologic CTpathologic CT • Early management of severeEarly management of severe sepsis/septic shocksepsis/septic shock • Early enteral nutritionEarly enteral nutrition • GI-bleeding prophylaxis in MVGI-bleeding prophylaxis in MV • Appropriate sedationAppropriate sedation • Early ASS in ACSEarly ASS in ACS • Early reperfusion in STEMIEarly reperfusion in STEMI • Semirecumbent position in MVSemirecumbent position in MV • Surgical intervention in TBISurgical intervention in TBI with SDH of EDHwith SDH of EDH • ICP in severeTBI withICP in severeTBI with pathologic CTpathologic CT • Early management of severeEarly management of severe sepsis/septic shocksepsis/septic shock • Early enteral nutritionEarly enteral nutrition • GI-bleeding prophylaxis in MVGI-bleeding prophylaxis in MV • Appropriate sedationAppropriate sedation • Pain management in unsedatedPain management in unsedated ptspts • Inappropriate transfusion of RBCInappropriate transfusion of RBC • Organ donorsOrgan donors • Compliance with hand-washingCompliance with hand-washing protocolsprotocols • Information to familiesInformation to families • Withholding/Withdrawing lifeWithholding/Withdrawing life supportsupport • Quality survey at ICU dischargeQuality survey at ICU discharge • Presence of intensivist 24h/dayPresence of intensivist 24h/day • Adverse event registerAdverse event register • Pain management in unsedatedPain management in unsedated ptspts • Inappropriate transfusion of RBCInappropriate transfusion of RBC • Organ donorsOrgan donors • Compliance with hand-washingCompliance with hand-washing protocolsprotocols • Information to familiesInformation to families • Withholding/Withdrawing lifeWithholding/Withdrawing life supportsupport • Quality survey at ICU dischargeQuality survey at ICU discharge • Presence of intensivist 24h/dayPresence of intensivist 24h/day • Adverse event registerAdverse event register
  • 24.
    Unintended Event : Anoccurrence that harmed or could have harmed a patient SEE: multicenter, multinational, single day study in ICU Reporting by all ICU staff members : Voluntarily – Anonymously - Confidential
  • 25.
    Selected Events • Medicationwrong drug, dose, or route • Airway unplanned extubation artificial airway obstruction cuff leakage • Lines, Drains dislodgement Catheters inappropriate opening/disconnection • Equipment power supply, oxygen supply, failure ventilator, infusion pump • Alarms inappropriate turn off SEE STUDYSEE STUDY
  • 26.
    SEE Study –participating Countries 1 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 3 6 7 7 8 11 12 14 19 22 27 28 35 0 5 10 15 20 25 30 35 40 Australia USA Estonia Indonesia Macedonia Norway Poland Romania Singapore Latvia Slovakia Albania Finland Brasil Belgium Netherlands Slovenia Hongkong Greece Denmark India France Switzerland Germany Czech Republic Spain Portugal UK Austria Italy Number of ICUs 220 ICUs in 29 countries 2090 patients
  • 27.
    Adverse events inICU  Frequent and in relation with  Severity of the patients  Procedures  Impact on :  Morbidity and mortality  Finance : − Iatrogenic pneumothorax : 17,312 US$ − DVP and post operative pulmonary emboli : 21,709 US$  Legal issues  Psychology and competency of the team  Preventability ?
  • 28.
    You should concludethat this is a very dangerous ICU  No documentation of events  No evaluation  No corrective action
  • 29.
    If you hearthis “I am proud to say that I have no adverse event in my ICU” May be even no patient in that ICU……
  • 30.
    Critical Care Bundles  VentilatorBundle  Central Line Bundle  Severe Sepsis Bundles
  • 31.
    Bundles  A "bundle" isa group of evidence-based care components for a given disease that, when executed together, may result in better outcomes than if implemented individually.
  • 32.
    Bundle Design Guidelines •The bundle has three to five interventions (elements), with strong clinician agreement. • Each bundle element is relatively independent. • The bundle is used with a defined patient population in one location. • The multidisciplinary care team develops the bundle. • Bundle elements should be descriptive. • Compliance with bundles is measured using all-or-none measurement, with a goal of 95 percent or greater.
  • 33.
  • 34.
    Ventilator-Associated Pneumonia (VAP)Bundle  DVTprophylaxis  GI prophylaxis  Head of bed (HOB) elevated to 30-45°  Daily Sedation Vacation  Daily Spontaneous Breathing Trial
  • 35.
    DVT prophylaxis  Include deepvenous prophylaxis as part of your ICU order admission set and ventilator order set.  Include deep venous prophylaxis as an item for discussion on daily multidisciplinary rounds.  Empower pharmacy to review orders for patients in the ICU.  Post compliance with the intervention in a prominent place in your ICU to encourage change and motivate staff.
  • 36.
    Head of Bedelevation  Implement a mechanism to ensure head-of-the-bed elevation, such as including this intervention on nursing flow sheets and as a topic at multidisciplinary rounds.  Create an environment where respiratory therapists work collaboratively with nursing to maintain head-of-the-bed elevation.  Involve families in the process by educating them about the importance of head-of-the-bed elevation.
  • 37.
    Daily sedation vacation/ SpontaneousBreathing Trials  Assess that compliance is occurring each day on multidisciplinary rounds.  Consider implementation of a sedation scale such as the Riker scale to avoid oversedation.  Post compliance with the intervention in a prominent place in your ICU to encourage change and motivate staff.
  • 38.
    Central line bundle HandHygiene  Maximal Barrier Precautions Upon Insertion  Chlorhexidine Skin Antisepsis  Optimal Catheter Site Selection, with Avoidance of the Femoral Vein  Daily Review of Line Necessity with Prompt Removal of Unnecessary Lines
  • 39.
    Hand Hygiene  Include handhygiene as part of your checklist for central line placement.  Keep soap/alcohol-based hand washing dispensers prominently placed and make universal precautions equipment, such as gloves, only available near hand sanitation equipment.
  • 40.
    Hand Hygiene  Post signsat the entry and exits to the patient room as reminders.  Initiate a campaign using posters including photos of celebrated hospital doctors/employees recommending hand washing.  Create an environment where reminding each other about hand washing is encouraged.  Signs often become "invisible" after just a few days. Try to alter them weekly or monthly (color, shape size).
  • 41.
    Maximal Barrier Precautions UponInsertion  Include maximal barrier precautions as part of your checklist for central line placement.  Keep equipment ready stocked in a cart for central line placement to institute maximal barrier precautions.
  • 42.
    Chlorhexidine skin antisepsis:  IncludeChlorhexidine antisepsis as part of your checklist for central line placement.  Include Chlorhexidine antisepsis kits in carts storing central line equipment. Many central line kits include povidone-iodine kits and these must be avoided.  Ensure that solution dries completely before an attempted line insertion.
  • 43.
    Daily review ofLines/ Prompt removal  Include daily review of line necessity as part of your multidisciplinary rounds.  Include assessment for removal of central lines as part of your daily goal sheets.  Record time and date of line placement for record keeping purposes and evaluation by staff to aid in decision making.
  • 44.
  • 45.
    severe sepsis bundles  Thesepsis resuscitation bundle  The sepsis management bundle
  • 46.
    Sepsis resuscitation bundle  describesseven tasks that should begin immediately, but must be accomplished within the first 6 hours of presentation for patients with severe sepsis or septic shock.  Some items may not be completed if the clinical conditions described in the bundle do not prevail in a particular case, but clinicians should assess for them.  The goal is to perform all indicated tasks 100 percent of the time within the first 6 hours of identification of severe sepsis.
  • 47.
    SURVIVING SEPSIS CAMPAIGNBUNDLES TO BE COMPLETED WITHIN 3 HOURS 1) Measure lactate level 2) Obtain blood cultures prior to administration of antibiotics 3) Administer broad spectrum antibiotics 4) Administer 30 mL/kg crystalloid for hypotension or lactate 4mmol/L TO BE COMPLETED WITHIN 6 HOURS 5) Apply vasopressors (for hypotension that does not respond to initial fluid resuscitation to maintain a mean arterial pressure [MAP] 65 mm Hg) 6) In the event of persistent arterial hypotension despite volume resuscitation (septic shock) or initial lactate ≥4 mmol/L (36 mg/dL): -Measure central venous pressure (CVP) -Measure central venous oxygen saturation (ScvO2) 7) Remeasure lactate if initial lactate was elevated
  • 48.
    Quality is notabout individual performanceQuality is not about individual performance Structures and processes in the ICU that ensure that every patient, every time, receives every applicable evidence-based best practice Structures and processes in the ICU that ensure that every patient, every time, receives every applicable evidence-based best practice
  • 49.
    What a teamneeds to knowWhat a team needs to know •What are our goals ? •Do we reach our goals ? •What are our strengths ? •What are our weak points ? •Are we getting better ? •What are our goals ? •Do we reach our goals ? •What are our strengths ? •What are our weak points ? •Are we getting better ?

Editor's Notes

  • #6 Tasks and achievements
  • #14 Brunkhorst, F. M., C. Engel, et al. (2008). "Practice and perception--a nationwide survey of therapy habits in sepsis." Crit Care Med 36(10): 2719-25. OBJECTIVE: To simultaneously determine perceived vs. practiced adherence to recommended interventions for the treatment of severe sepsis or septic shock. DESIGN: One-day cross-sectional survey. SETTING: Representative sample of German intensive care units stratified by hospital size. PATIENTS: Adult patients with severe sepsis or septic shock. INTERVENTIONS: None. MEASUREMENTS AND MAIN RESULTS: Practice recommendations were selected by German Sepsis Competence Network (SepNet) investigators. External intensivists visited intensive care units randomly chosen and asked the responsible intensive care unit director how often these recommendations were used. Responses "always" and "frequently" were combined to depict perceived adherence. Thereafter patient files were audited. Three hundred sixty-six patients on 214 intensive care units fulfilled the criteria and received full support. One hundred fifty-two patients had acute lung injury or acute respiratory distress syndrome. Low-tidal volume ventilation < or = 6 mL/kg/predicted body weight was documented in 2.6% of these patients. A total of 17.1% patients had tidal volume between 6 and 8 mL/kg predicted body weight and 80.3% > 8 mL/kg predicted body weight. Mean tidal volume was 10.0 +/- 2.4 mL/kg predicted body weight. Perceived adherence to low-tidal volume ventilation was 79.9%. Euglycemia (4.4-6.1 mmol/L) was documented in 6.2% of 355 patients. A total of 33.8% of patients had blood glucose levels < or = 8.3 mmol/L and 66.2% were hyperglycemic (blood glucose > 8.3 mmol/L). Among 207 patients receiving insulin therapy, 1.9% were euglycemic, 20.8% had blood glucose levels < or = 8.3 mmol/L, and 1.0% were hypoglycemic. Overall, mean maximal glucose level was 10.0 +/- 3.6 mmol/L. Perceived adherence to strict glycemic control was 65.9%. Although perceived adherence to recommendations was higher in academic and larger hospitals, actual practice was not significantly influenced by hospital size or university affiliation. CONCLUSIONS: This representative survey shows that current therapy of severe sepsis in German intensive care units complies poorly with practice recommendations. Intensive care unit directors perceive adherence to be higher than it actually is. Implementation strategies involving all intensive care unit staff are needed to overcome this gap between current evidence-based knowledge, practice, and perception.
  • #17 Effectiveness: does it work ? Efficiency = the ratio of the output to the input of any system
  • #18 Is it not worth to work on this ?
  • #23 Classic view of quality indicators