Quality & Performance 2011

Quality & Performance 2011

• 1.
  Quality and Performance Matters Whatis the sign of a good decision? In the One of America’s largest and most admired companies • Listed as one of FORTUNE’s most admired life and world of personal finance, it’s working with… health insurance companies4 • Ranked 101 in the 2011 FORTUNE 500 ranking of A mutual life insurance company providing long-term value America’s largest corporations5 • Operating for the benefit of our members and partici- pating policyholders – no stockholders A responsible company • More than 105,000 policies have been with • Increased corporate giving in 2011, supporting our local MassMutual for 50 years or longer as of communities – focusing on education, community vital- December 31, 2011 ity, and economic development, and national programs in connection with our local financial professionals • Paid more than $2.6 billion in insurance and annuity benefits in 2011 to help families weather difficulty • Donated to relief efforts in response to the tsunami in and loss, contribute to a secure retirement or manage Japan, catastrophic flooding in Tennessee and New a business transition England’s first major tornado in decades, which caused massive destruction close to MassMutual headquarters A company with a long history of dividends to policyholders • Dividends paid to eligible participating policyholders A company with a growing network of local professionals consistently since the 1860s1 • National network of 5,230 financial professionals at year-end 2011 • Since 1960, dividends to eligible participating policy- • A 160-year-old company delivering strong performance holders totaled more than $25 billion and offering quality solutions A strong, stable company with solid growth • Finished 2011 with record levels of surplus2 and total adjusted capital – two important measures of the financial cushion that helps provide confidence MassMutual will be here when you need us most • Weighted sales of whole life insurance3 grew to 1 Dividends are determined annually, subject to change and not guaranteed. record levels for the sixth straight year in 2011 and 2 Surplus is the amount the company has on hand after setting aside reserves to meet MassMutual’s institutional retirement business projected future obligations. surpassed 2010’s sales record by 13 percent 3 Weighted sales are based on weighted annualized new premium, with single premium payments weighted at 10 percent. 4 Data source: FORTUNE Magazine, 3/19/12 5 Data source: FORTUNE Magazine, 5/23/11 © 2012 Massachusetts Mutual Life Insurance Company, Springfield, MA 01111-0001. All rights reserved. www.massmutual.com. MassMutual Financial Group is a marketing name for Massachusetts Mutual Life Insurance Company (MassMutual) and its affiliated companies and sales representatives. LI7602S 412 CRN201304-158824