www.centrumrema.com
P R E S E N T S
SALES & MARKETING
STRATEGIES IN SLOWDOWN
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H a r i s h S h a r m a
Chief Executive Officer
Accomplished business transformation expert with experience in Real
Estate Advisory, Stock broking & Wealth management, Institutional
Equities involving both start-up and growth organizations. Track
record of over 20 years with proven success in building profitable
businesses across diversified segments, new market identification and
ensuring sustainability across business cycles. Harish has over the
years demonstrated a balanced approach towards building high
performance teams, risk management and client centric processes.
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Real Estate
In Last 15 Years.
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Pay Now, Stay Later Stay Now,
Pay Later
2000-2010 2010-2016 2016-2020
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Despite the change in industry dynamics,
Marketing has remained the same
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REAL ESTATE ADS (2005 T0 2020)
2008 (Dreams)
2019 (Ready &
Convenience Payment)
2014 (Lifestyle)
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How other
industries have evolved
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Tracing Cadbury’s marketing journey
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80’s
Dairymilk was
meant for kids.
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Early 90’s
Expanding customer
base: Targeting the
young ADULTS
Moving from kids to younger
adults
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Market Expansion : Targeting
the Mithai & Gifts market
Early 2000’s
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When it encountered
a Problem in 2003.
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Crisis marketing:
Assuring customers
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Cadbury’s Marketing journey:
New Customer segments
KIDS
Younger
Adults
Safety
Assurance
Addressing the market for
Mithai & Gifts
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Tracing Surf Excel’s
Marketing Journey
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When faced with aggressive
low price competition
vs
www.centrumrema.com
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Surf Created Its Value For
Money Proposition Through
Lalithaji & Sasti Aur Achi Cheez
Campaign for Consumers
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Early 90’s
The War of Detergents
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Creation of Surf Ultra campaign:
Daag Dhoondte Reh Jaoge
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In 2005
Breaking The Clutter:
Daag Ache Hain
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Surf Excel’s Marketing journey:
& creating differentiation
Lalithaji
Fighting lower price
competition
Daag Dhoondte Reh Jaoge
Multi-brand competition
Daag Achche Hain
Owning the customer category
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Learnings
For Real Estate
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MMR: % of Projects Completed On Time
5 0 %
4 1 %
2 3 %
2 5 %
2006 - 2008 2009 – 2012 2013 – 2016 2017 – 2019
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Survey Of Mumbai’s
Top Performing 700 CPs
Excellent
Good
Average
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What are the Top Priorities for Clients?
1. 71%
respondents chose
Delivery Assurance 2. 59%
respondents chose
Convenient Payment Plan 3. 56%
respondents chose
Ticket Size (Box Price) 4. 45%
respondents chose
More Space inside home
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Are you satisfied with CP
communication by Developers?
69%
Said Yes
31%
Said No
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What is the developer marketing focus on?
54%
communication focused on
Value for Money
47%
communication focused on
Lifestyle
43%
Communication focused
on Delivery Assurance
37%
Communication focused
on Dreams
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What should be included in the Ads?
72%
respondents suggested to include
Delivery Assurance
53%
respondents suggested to include
Construction Quality
40%
respondents suggested to include
Post possession services
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What is the brokerage & Timeline you prefer?
71%
prefer 2% brokerage with
timely payment
29%
prefer Higher brokerage
with time-lag
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Brings to the Table?
What Centrum REMA
www.centrumrema.com
Innovative FIRSTs
by Centrum REMA
o 100% success in each of our sales & marketing mandates
o Sell trust, transparency and customer experience – NO GIMMICKS
o Own due diligence by our panel of experts to ESTABLISH surety of delivery
o State of the art digital platform for real-time views by all stakeholders: Developers,
CPs and clients
o End-to-end services (including payment collection till delivery)
www.centrumrema.com
o We are partners
o Client confidentiality (no poaching)
o Certainty and timeliness in brokerage payment
o End-to-end Sales support: lead generation and
closure
o Legal, technical due diligence and financial feasibility
is conducted before project launch
o Ensuring project has financial closure through
financing and sales
o All project related information is shared transparently
o Sales & Marketing
o Enhanced product and service features
o Cash flow management
o Client management
CENTRUM
REMA
Robust channel
partner network:
Convenient
processes
Strategic partner
to Developer
Client Centricity:
Transparent product
Continuous
communication
Centrum Platform for Stakeholders
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Our Services
We provide our services across multiple layers of the project lifecycle to
enable the developer in delivering the best product in a timely manner for
customers.
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For Sales & Marketing Mandate Enquiry:
Mr Nitin Parashar
97697 14989
nitin.parashar@centrum.co.in
www.centrumrema.com
Thank You.

Real Estate Sales & Marketing Strategies in Slowdown by Harish Sharma, CEO Centrum REMA