The document discusses two chapters from the book "The Politics of Reality Television: Global Perspectives" that analyze reality television (RTV) shows in the UK. The first chapter by Gareth Palmer takes a theoretical approach to examine how RTV shapes notions of citizenship and consumer identity. The second chapter by Helen Wood and Beverley Skeggs uses empirical research methods like interviews and focus groups to understand how working class women in the UK emotionally engage with and react to RTV shows. Both chapters explore how RTV impacts conceptions of identity and influences social norms.