Intelligent
 Rightsizing
     Shaping businesses into better competitors:
      The strategic HR Management challenge
                    Imran Ahmad
                       Head – HR
Strategic HR
                     REDTAG Group
                                                   1
 challenges
Session Objective:
  Provide balanced practices for
 work force rightsizing which limits
   Business risks and optimize
             strengths


Strategic HR
                                       2
 challenges
MR. BOSS




Strategic HR
                          3
 Challenges
Shareholder Expectation   Show me the Money !
                                              MM
                          P&L Elements      Currency    %

                          Sales Turnover     100       100%

                            Cost of Sales     65       65%

                            Gross Profit      35       35%
                            People Cost       15       15%
                          Other Expenses       5       5%
                             Net Profit       15       15%

 Strategic HR
                                                              4
  Challenges
Let’s see how to help:
               •Facing the Market Realities
               •What is Rightsizing
               •The available options
               •Balancing rightsizing
               •Right Leadership
               •Practices & Behaviour
               •Critical success Factors
               •Wrap Up

Strategic HR
                                              5
 challenges
Survival Strategy :
                  Competitive
                 repositioning

MR.
BOSS
Strategic HR
                                     6
 Challenges
Creating Business Value   Mr. Boss & the Market
                          realities
                                     Strategic People
                                     Capability

                          Survival   Efficient Organisation
                           Kit for   Structures
                          Business   Operational Effectiveness
                                     Organisational Culture
                                     Focus on Core
                                     Competence
  Strategic HR
                                                                 7
   challenges
Rationale for rightsizing   Mr. Boss’s Strategy:
                            Rightsizing


                              ‘Too large shoes rub blisters , too
                                  small shoes cause corns ‘
                                          -Unknown



   Strategic HR
                                                                    8
    challenges
Rightsizing options   What is Rightsizing ?



                       Business                       Evaluation of
                                   Focus on Core
                       Portfolio                      operational
                                   Competence
                       Analysis                       Effectiveness




                       Internal                       Headcount &
                                   Internal Process
                       Structure                      Role
                                   Re-Examination
                       revamp                         Rationalisation
  Strategic HR
                                                                        9
   challenges
Choosing the change   The usual options




                        Internal Structure          Headcount & Role
                        revamp                      Rationalisation




                                             MR.
  Strategic HR
   challenges
                                             BOSS                      10
Balancing rightsizing   Don’t yank the wheels off !
                            Revenue                  Support                    Structural
                            Functions                Services                   Functions
                         Re-Align workforce       Re-engineer                Reduce dispensable .
                         Competence               inefficient processes      Retain valuable
                         Adopt considered                                    Consolidate Services
                                                  Freeze Hiring
                         Hiring                                              , Reduce Roles
                         Redesign                 Consolidate                Reduce unnecessary
                         compensation             operations/ locations      hierarchy
                         Competitive               Organisational             Structural
                         Outsource / Reduce
                         Capability                Agility
                                                  Implement multi-            Competence
                                                                             Right-size the
                         Non-core activities      tasking & job sharing      Expense structure

                                                                  Leverage Technology

                                                 Reduce Non Performers

                                        Consider voluntary redundancy/ retirement

  Strategic HR
                                                                                                    11
   challenges
Managing Change   The Right Leadership
                             Company Leadership
                             ( Led & facilitated by HR )

                       Identify Vision , Plan and expected Goals


                       Identify the suitable rightsizing choices


                       Determine scope of the implementation


                          Communicate to and Align people


                               Evaluate potential costs


                            Prepare communication plans


                                Prepare survivor plans
 Strategic HR
                                                                   12
  Challenges
Practices & Behaviours   Respectful Departure


                           Communicate facts    Complete detailed   Plan well & provide
                              honestly           Documentation      notification period




                           Provide reasonable   Treat people with   Choose Right timing
                           severance package         dignity          during the year



  Strategic HR
                                                                                          13
   Challenges
Practices & Behaviours   Ensure Retention


                                                    Training

                            Reemphasize the     Introduce efforts to   Make leaders visible
                            company vision &   enhance competence        and supportive
                                 goals                & skills          during rightsizing




                           Monitor and track   Develop a culture of    Create engagement
                           the deployment of    Accountability &       Events and ensure a
                              future plans          rewards              culture of Zeal

  Strategic HR
                                                                                              14
   Challenges
Critical Success
                    Factors
Avoiding pitfalls



                    Action       Strong HR     Honest
                    Planning     Leadership    Communication




                        Proper            Cost-benefit
                        investments       Analysis
  Strategic HR
                                                           15
   challenges
A live Example




Strategic HR
                                16
 Challenges
Rightsizing example   KSA :2010-2011
                      Automotive industry
                       Background    Rightsizing driven by Sustained losses


                                     Better balance sheet mngmt, Build capability , Create
                        Strategy
                                     accountability , strengthen market leadership

                                     Drive Sales Volume      Focus on
                       Rightsizing                                              Renegotiated
                                     Key drivers : new       Credit &
                       Initiatives                                              Loans & interest
                                     Skills , incentives     Collections
                                     Introduced                                 New Talent
                                                             Made Roles
                                     Optmised Org.                              New Comp &
                                                             Redundant
                                     structure                                  Ben structure

                                     Unit                     CSI          Service   Functional
                        Trackers                Inventory
                                     Volume                   scores       KPIs      KPIs

                                                                                     A new
                                     Higher unit                  Satisfied
                        Outcomes                   Profits                           business
                                     Volume                       customers
 Strategic HR                                                                        unit          17
  Challenges
Limiting Risks
               Optimising Strengths
                   A Quick Summary




Strategic HR
                                      18
 Challenges
Wrap Up
                                   Winning Likely
Quick Summary
                   Potential Risk
                                  StrategiesStrengths
                  There are several areas for rightsizing-
                   Emotional                Process
                  choose most appropriate Efficiencies
                   costs
                  Ensure proper due diligence for short-&
                   Process                 Optimised
                  long term associated costs .
                   disruption              Structures
                  Strong Leadership is key to achieving
                   Re-tooling                Capability
                  desired rightsizing benefits
                   Costs                     bandwidth
                  Best practice behaviour will ensure
                   Organisational           Higher Cash
                  talent retention and performance Culture
                   Stress                   flows



 Strategic HR
                                                             19
  challenges
Strategic HR
               20
 Challenges

Red tag

  • 1.
    Intelligent Rightsizing Shaping businesses into better competitors: The strategic HR Management challenge Imran Ahmad Head – HR Strategic HR REDTAG Group 1 challenges
  • 2.
    Session Objective: Provide balanced practices for work force rightsizing which limits Business risks and optimize strengths Strategic HR 2 challenges
  • 3.
  • 4.
    Shareholder Expectation Show me the Money ! MM P&L Elements Currency % Sales Turnover 100 100% Cost of Sales 65 65% Gross Profit 35 35% People Cost 15 15% Other Expenses 5 5% Net Profit 15 15% Strategic HR 4 Challenges
  • 5.
    Let’s see howto help: •Facing the Market Realities •What is Rightsizing •The available options •Balancing rightsizing •Right Leadership •Practices & Behaviour •Critical success Factors •Wrap Up Strategic HR 5 challenges
  • 6.
    Survival Strategy : Competitive repositioning MR. BOSS Strategic HR 6 Challenges
  • 7.
    Creating Business Value Mr. Boss & the Market realities Strategic People Capability Survival Efficient Organisation Kit for Structures Business Operational Effectiveness Organisational Culture Focus on Core Competence Strategic HR 7 challenges
  • 8.
    Rationale for rightsizing Mr. Boss’s Strategy: Rightsizing ‘Too large shoes rub blisters , too small shoes cause corns ‘ -Unknown Strategic HR 8 challenges
  • 9.
    Rightsizing options What is Rightsizing ? Business Evaluation of Focus on Core Portfolio operational Competence Analysis Effectiveness Internal Headcount & Internal Process Structure Role Re-Examination revamp Rationalisation Strategic HR 9 challenges
  • 10.
    Choosing the change The usual options Internal Structure Headcount & Role revamp Rationalisation MR. Strategic HR challenges BOSS 10
  • 11.
    Balancing rightsizing Don’t yank the wheels off ! Revenue Support Structural Functions Services Functions Re-Align workforce Re-engineer Reduce dispensable . Competence inefficient processes Retain valuable Adopt considered Consolidate Services Freeze Hiring Hiring , Reduce Roles Redesign Consolidate Reduce unnecessary compensation operations/ locations hierarchy Competitive Organisational Structural Outsource / Reduce Capability Agility Implement multi- Competence Right-size the Non-core activities tasking & job sharing Expense structure Leverage Technology Reduce Non Performers Consider voluntary redundancy/ retirement Strategic HR 11 challenges
  • 12.
    Managing Change The Right Leadership Company Leadership ( Led & facilitated by HR ) Identify Vision , Plan and expected Goals Identify the suitable rightsizing choices Determine scope of the implementation Communicate to and Align people Evaluate potential costs Prepare communication plans Prepare survivor plans Strategic HR 12 Challenges
  • 13.
    Practices & Behaviours Respectful Departure Communicate facts Complete detailed Plan well & provide honestly Documentation notification period Provide reasonable Treat people with Choose Right timing severance package dignity during the year Strategic HR 13 Challenges
  • 14.
    Practices & Behaviours Ensure Retention Training Reemphasize the Introduce efforts to Make leaders visible company vision & enhance competence and supportive goals & skills during rightsizing Monitor and track Develop a culture of Create engagement the deployment of Accountability & Events and ensure a future plans rewards culture of Zeal Strategic HR 14 Challenges
  • 15.
    Critical Success Factors Avoiding pitfalls Action Strong HR Honest Planning Leadership Communication Proper Cost-benefit investments Analysis Strategic HR 15 challenges
  • 16.
    A live Example StrategicHR 16 Challenges
  • 17.
    Rightsizing example KSA :2010-2011 Automotive industry Background Rightsizing driven by Sustained losses Better balance sheet mngmt, Build capability , Create Strategy accountability , strengthen market leadership Drive Sales Volume Focus on Rightsizing Renegotiated Key drivers : new Credit & Initiatives Loans & interest Skills , incentives Collections Introduced New Talent Made Roles Optmised Org. New Comp & Redundant structure Ben structure Unit CSI Service Functional Trackers Inventory Volume scores KPIs KPIs A new Higher unit Satisfied Outcomes Profits business Volume customers Strategic HR unit 17 Challenges
  • 18.
    Limiting Risks Optimising Strengths A Quick Summary Strategic HR 18 Challenges
  • 19.
    Wrap Up Winning Likely Quick Summary Potential Risk StrategiesStrengths There are several areas for rightsizing- Emotional Process choose most appropriate Efficiencies costs Ensure proper due diligence for short-& Process Optimised long term associated costs . disruption Structures Strong Leadership is key to achieving Re-tooling Capability desired rightsizing benefits Costs bandwidth Best practice behaviour will ensure Organisational Higher Cash talent retention and performance Culture Stress flows Strategic HR 19 challenges
  • 20.
    Strategic HR 20 Challenges

Editor's Notes

  • #8 Strategic and structural positions are protected
  • #9 1.Linked to Profitability /Goals2.Cascade the Objectives3.Provide Relevant Skills4.Encourage Employee Engagement5.Facilitate increased Productivity
  • #10 1.Linked to Profitability /Goals2.Cascade the Objectives3.Provide Relevant Skills4.Encourage Employee Engagement5.Facilitate increased Productivity
  • #11 1.Linked to Profitability /Goals2.Cascade the Objectives3.Provide Relevant Skills4.Encourage Employee Engagement5.Facilitate increased Productivity
  • #12 1.Linked to Profitability /Goals2.Cascade the Objectives3.Provide Relevant Skills4.Encourage Employee Engagement5.Facilitate increased Productivity