Fred Newell (1926-2007) was a renowned marketing consultant, author, and lecturer. He was born in New York and developed a love of sailing from an early age. Newell had a successful career in advertising and retail marketing, co-founding an internationally recognized marketing consulting firm. He authored several influential books on customer relationship management and spoke around the world. Newell lived his later years in Antigua, where he passed away at home in 2007 overlooking the ocean, leaving behind a successful career developing customer loyalty strategies and a legacy through his work.