Repositioning is defined as changing a brand's status compared to competitors according to market demands and customer needs. It occurs in response to changing customer needs, growing competition, stagnant product benefits, and new technologies. The process of repositioning involves 4 phases: 1) determining the current brand status, 2) understanding how consumers perceive the brand today, 3) developing new brand positioning platforms using marketing research, and 4) refining and communicating the new positioning across departments to align efforts. Dettol, an antiseptic liquid, expanded its uses to increase sales, such as for shaving, washing babies' clothes, and illness care.