Responsive Managers - on the job training and
off the job training development techniques
using HR build a responsive organization
BY
Anagha joy
Aneesa A.S
Amalu P.S
1
Responsive Managers
• Responsive manager tends to succeed by building bounds of respect and
trust with those around him/her.
• Staff respond positively to responsive managers.
• Responsive managers act consistent with the principle that their jobs are to
help their staff do their jobs.
• Responsive mangers also influence those above them in the hierarchy.
2
How they do it ?
• Responsive managers apply a number of specific skills and abilities to the task .
• They are able to put aside their concerns to listen to those around them. As a result
they know what is going on , and what is both said ,said between the lines.
• They also acts up on that knowledge ,attempting to help fulfill the needs of
employees, supervisors etc.
• They influence to solve problems for those around them , often before even being
asked.
3
On the job Training and
Off the job Training
METHODS
4
On the job Training
It refers to new or inexperienced employees learning through observing peers
or managers performing the job and trying to imitate their behavior.
 Coaching.
 Mentoring.
 Apprenticeship training
Committee assignments
Job instruction technique.
5
Coaching
• It is one to one interaction.
• Considered as corrective measure for inadequate performance.
• Helps in identifying weaknesses and focuses on areas which needs
improvements.
6
Mentoring
• Mentoring focus on attitude development.
• Conducted for management – level employees.
• Mentoring is done by someone inside the company.
-It is one to one interaction
• It helps in identifying weaknesses and focus on the area that needs
improvement.
7
Apprenticeship
• Most craft workers such as plumbers , carpenters etc. are trained through
formal apprenticeship programs.
• In this method the trainees are put under the guidance of a master worker
typically for 2-5 years.
8
Committee Assignments
In this method ,trainees are asked to solve an actual organizational program working
along with other trainees.
Job instruction technique
This method directly received on the job.
Here the trainee receives an overview of the job ,The trainer actually demonstrates
the and he trainee is asked to copy the trainer’s way.
The trainee, finally tries to perform the job independently.
9
Advantages
• Generally more cost effective.
• Less descriptive to the business i.e. employees are not away from work.
• Training with equipment they are familiar with and people they know can
help them.
• Gain direct experience to a standard approved by the employer.
• On the job training is also productive, as the employee is still working as they
are learning.
10
Off the job Training
• Trainee is separated from the job environment.
• Take place at training agency or local college training centers.
• Study materials.
• Fully concentrate on learning rather than performing.
• Freedom of expression.
11
Off the job Training methods
Vestibule training
Lectures
Audio-Visuals
Simulation
Case study
12
Vestibule Training
Uses equipment which closely resembles the actual ones on the job.
A special area or room is set aside from work environment.
Trainee is permitted to learn under simulated conditions.
No pressure to produce while learning.
Duplicate facilitates and trainer cost are disadvantages.
13
Lectures
Verbal presentation by an instructor.
Lecturer should have considerable knowledge in training area.
Used for very large groups.
Used in colleges & univ. – application restricted in training factory
employees.
14
Audio- Visuals
AV includes television slides, OHP’s and films.
Provide wide range of realistic examples and job conditions.
One-way system of communication.
15
Simulation
 A simulator is any kind of equipment or technique that duplicates as nearly
as possible the actual conditions encountered on the job.
 Attempt to create realistic decision-making environment for trainee.
 Feed back on decision is given.
 Learning pace is created.
 Widely used simulations are – Vestibule training , case study , role playing .
16
Case study
o Written description of an actual situation.
o Provokes reader with the need to decide on what is going on.
o What the situation really is ? Or what the problems are? And what should be done?
o Cases are attempts to describe in accurate the real problems faced by managers-
trainees can determine problems - analyze causes - develop alternative solutions –
select best one and implement it.
o Excellent opportunity for individuals to defend their analytical and judgmental
abilities.
17
Role playing
 Focuses on emotional (human relations) issues rather than actual ones.
 Essence of role playing is to create a realistic situation as in case study.
 Have the trainees assume the parts of specific personalities in the situation
18
Discussion
A lecturer uses this method to support , elaborate , explain , expand , or
interact.
Improves two way communication.
19
Demonstration
• Physical display of form , outline or substance of an object /event.
• In laboratories.
• In shop floors.
20
Brainstorming
Idea generation method.
 Creative solution to problems.
 Trainees should deliberately come out with different solutions to a problem.
 Not only come out with ideas but also spark off from associations with
other people’s ideas by developing and refining them.
21
Field Trip
 A field work or FT is a journey by a group of people to place away from a
normal environment.
 Purpose of trip will be –
- Observation for education
- Non-experimental research.
- Provide experience outside normal everyday activity.
22
Advantages
• Learn from specialists in that area of work who can provide more in-depth
study.
• Can more easily deal with groups of workers at the same time.
• Employees respond better when taken away from pressures of working
environment.
• Workers may be able to obtain qualifications or certificates.
23

Responsive managers ,on the job and off the job trainingg

  • 1.
    Responsive Managers -on the job training and off the job training development techniques using HR build a responsive organization BY Anagha joy Aneesa A.S Amalu P.S 1
  • 2.
    Responsive Managers • Responsivemanager tends to succeed by building bounds of respect and trust with those around him/her. • Staff respond positively to responsive managers. • Responsive managers act consistent with the principle that their jobs are to help their staff do their jobs. • Responsive mangers also influence those above them in the hierarchy. 2
  • 3.
    How they doit ? • Responsive managers apply a number of specific skills and abilities to the task . • They are able to put aside their concerns to listen to those around them. As a result they know what is going on , and what is both said ,said between the lines. • They also acts up on that knowledge ,attempting to help fulfill the needs of employees, supervisors etc. • They influence to solve problems for those around them , often before even being asked. 3
  • 4.
    On the jobTraining and Off the job Training METHODS 4
  • 5.
    On the jobTraining It refers to new or inexperienced employees learning through observing peers or managers performing the job and trying to imitate their behavior.  Coaching.  Mentoring.  Apprenticeship training Committee assignments Job instruction technique. 5
  • 6.
    Coaching • It isone to one interaction. • Considered as corrective measure for inadequate performance. • Helps in identifying weaknesses and focuses on areas which needs improvements. 6
  • 7.
    Mentoring • Mentoring focuson attitude development. • Conducted for management – level employees. • Mentoring is done by someone inside the company. -It is one to one interaction • It helps in identifying weaknesses and focus on the area that needs improvement. 7
  • 8.
    Apprenticeship • Most craftworkers such as plumbers , carpenters etc. are trained through formal apprenticeship programs. • In this method the trainees are put under the guidance of a master worker typically for 2-5 years. 8
  • 9.
    Committee Assignments In thismethod ,trainees are asked to solve an actual organizational program working along with other trainees. Job instruction technique This method directly received on the job. Here the trainee receives an overview of the job ,The trainer actually demonstrates the and he trainee is asked to copy the trainer’s way. The trainee, finally tries to perform the job independently. 9
  • 10.
    Advantages • Generally morecost effective. • Less descriptive to the business i.e. employees are not away from work. • Training with equipment they are familiar with and people they know can help them. • Gain direct experience to a standard approved by the employer. • On the job training is also productive, as the employee is still working as they are learning. 10
  • 11.
    Off the jobTraining • Trainee is separated from the job environment. • Take place at training agency or local college training centers. • Study materials. • Fully concentrate on learning rather than performing. • Freedom of expression. 11
  • 12.
    Off the jobTraining methods Vestibule training Lectures Audio-Visuals Simulation Case study 12
  • 13.
    Vestibule Training Uses equipmentwhich closely resembles the actual ones on the job. A special area or room is set aside from work environment. Trainee is permitted to learn under simulated conditions. No pressure to produce while learning. Duplicate facilitates and trainer cost are disadvantages. 13
  • 14.
    Lectures Verbal presentation byan instructor. Lecturer should have considerable knowledge in training area. Used for very large groups. Used in colleges & univ. – application restricted in training factory employees. 14
  • 15.
    Audio- Visuals AV includestelevision slides, OHP’s and films. Provide wide range of realistic examples and job conditions. One-way system of communication. 15
  • 16.
    Simulation  A simulatoris any kind of equipment or technique that duplicates as nearly as possible the actual conditions encountered on the job.  Attempt to create realistic decision-making environment for trainee.  Feed back on decision is given.  Learning pace is created.  Widely used simulations are – Vestibule training , case study , role playing . 16
  • 17.
    Case study o Writtendescription of an actual situation. o Provokes reader with the need to decide on what is going on. o What the situation really is ? Or what the problems are? And what should be done? o Cases are attempts to describe in accurate the real problems faced by managers- trainees can determine problems - analyze causes - develop alternative solutions – select best one and implement it. o Excellent opportunity for individuals to defend their analytical and judgmental abilities. 17
  • 18.
    Role playing  Focuseson emotional (human relations) issues rather than actual ones.  Essence of role playing is to create a realistic situation as in case study.  Have the trainees assume the parts of specific personalities in the situation 18
  • 19.
    Discussion A lecturer usesthis method to support , elaborate , explain , expand , or interact. Improves two way communication. 19
  • 20.
    Demonstration • Physical displayof form , outline or substance of an object /event. • In laboratories. • In shop floors. 20
  • 21.
    Brainstorming Idea generation method. Creative solution to problems.  Trainees should deliberately come out with different solutions to a problem.  Not only come out with ideas but also spark off from associations with other people’s ideas by developing and refining them. 21
  • 22.
    Field Trip  Afield work or FT is a journey by a group of people to place away from a normal environment.  Purpose of trip will be – - Observation for education - Non-experimental research. - Provide experience outside normal everyday activity. 22
  • 23.
    Advantages • Learn fromspecialists in that area of work who can provide more in-depth study. • Can more easily deal with groups of workers at the same time. • Employees respond better when taken away from pressures of working environment. • Workers may be able to obtain qualifications or certificates. 23