John Wayner has over 10 years of experience in customer service, maintenance, and engineering roles. He served in the United States Air Force as an Aerospace Ground Equipment Journeyman from 2003 to 2009, ensuring equipment was properly maintained for deployment. From 2010 to 2013, he worked as an overnight stocker at Wal-Mart, leading a team that improved store performance. Currently, he works as a Wire Line Engineer, maintaining tools and trucks to safely and reliably service customers.