Resume_Amit_Chakraborty_2016

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AmitChakraborty
61/a Bhattacharya Garden Lane Serampore Hooghly (W.B)
Mobile no.- +86 13021222539
Email – aamitchakraborty@gmail.com
Experience Summary
I am an associate with Cognizant Technology Solutions with total of 54 months of industry experience in Pega
PRPC Application Development and Software Testing in varied domains which range from Banking Financial
Services to Media.
I have started my career as a Pega developer .I have experience in end to end Analysis, Design,
Development, unit testing of applications in PRPC activities along with leadership and coordination skills. I
have undergone extensive training in Pega PRPC I have worked on projects for client Mercedes Benz
Company, Credit-Suisse ,Siam Commercial Bank and an internal project of Cognizant named Operational Hub ,
AMEX ICSS & Capital One (Enterprise Case Management).
Technology
Below is a list of important Operating Systems, Software Products, Tools and Methods that I have worked
with.
Career Profile
Operating
Systems
Programming
Languages
Special Software/Tools Technology Databases
System Software
Windows
98/XP/2000/VIST
A/WINDOWS 7.
VB Script , HTML,
C/C++,JAVA,
Java script
Bulk Upload, Code Review ,ETL Pega PRPC V5.5,
Pega PRPC V6.1,
Pega PRPC V6.2,
Pega PRPC V6.3,
Pega PRPC 7
Oracle 9i, MS-
Access, SQL
Server 2008.
Dates Organization Role
September -2011-
Till Date
Cognizant Technology Solutions Associate

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Assignments
The details of the various assignments that I have handled are listed here, in chronological order.
Cognizant Technology Solutions
Project Mercedes Benz Auto Finance Ltd. And Mercedes Benz Leasing Company
(MBAFC & MBLC)
Location Beijing,China
Customer MBAFC
Period From Aug 2014 to till date
Description & Responsibilities The basic objective of this project is to automate the customer service and
collection process of Mercedes Benz Auto Finance Ltd. And Mercedes Benz
Leasing Company (MBAFC & MBLC).The main challenge of the project was to
develop the different complex processes in Very aggressive timeline. The key
objective of this project is:
• Automate and implement different complex business logic of MBAFC and
MBLC.
• Implementing Inbound/Outbound Call and SMS functionality with the
help of CPM framework.
• Inter relation between Customer Service and Collection processes.
• Synchronizing CMS (Client DB) and pega Tables to get proper business
data which further generate work objects automatically.
• Providing report viewing functionality for managers to track different
processes.
• Application can be rolled out to global market easily and quickly with very
minimal changes.
• Easy maintainability of business rules and correspondence templates
• Supporting Chinese characters without localization
Responsibilities
 I am part of innovation team at onsite. As part of my role, I have
documented the ideas and actively participated in proposing them to
business.
 As a team member of onsite, I have implemented smart solution which
improved the business process and supported in different area of Business
which is highly appreciated from Client.
 As a key member in providing estimations and feasibility checks for several
requirements to the clients which led them decide the budget of
enhancements.
 Remarkable in addressing enhancements single handily for all departments
of the Application.
 Shown my dedication towards initialize New Business for Organization.
 P1, P2 defect fixing for Collection & customer Service Department within
SLA.
 Project Release related support & issue solving.
 Active participation to provide Business solution to improve process.
 Give suggestion for new requirement & help BA to prepare FRS .
 SR Follow up
 UAT Environment issue
 New Environment set up
 P3 defect fixing with priority
 ETL modification & run for defect purpose
 Work on Change request of new requirement

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 Involved into multiple areas of the project whenever asked for.
 Maintain proper communication between IT , Business & also organization
 Responsible for other duties as assigned by IT/Business/Other Team
 Support in both project work (development activity) & maintenance also.
Role Developer
Solution Environment Windows 7
Tools Pega (PRPC 6.3 , 7), ETL, SQL Server ,MS Word, MS Excel
Project GBMS (Global Break Management System)
Location Kolkata, India
Customer Credit-Suisse
Period From MAY 2013 to till date
Description & Responsibilities Credit Suisse was founded by Alfred Escher in 1856 under the name Schweizerische
Kreditanstalt (SKA, Swiss Credit Institution). The bank is organized into three divisions,
Investment Banking, Private Banking, and Asset Management. Shared Services, which
includes functions such as IT, marketing and legal/compliance, encompasses all three
major areas.
Credit Suisse is considered to be within the prestigious "bulge bracket" of investment
banks. The firm earned accolades throughout the recent financial crises for prudent risk
management and strategic allocation of capital. It also gained prestige for being one of
the few major international banks to weather the crisis without any direct government
support. In 2009, Credit Suisse was recognized as "Bank of the Year" by the
International Financing Review.
In 1942, it opened its first branch outside of Switzerland, in New York City. In 1988, it
gained a controlling stake in The First Boston Corporation, hence the long-time name of
its investment banking unit Credit Suisse First Boston. In 1993, Credit Suisse Group
bought Schweizerische Volksbank (People's Bank of Switzerland). In 1996 the two
retail banks were merged and renamed Credit Suisse. In 2000, it acquired the
investment bank Donaldson, Lufkin & Jenrette (DLJ) and, with it, an e-commerce
software portfolio,including DLJ Direct, that it later sold to the Bank of Montreal.
Responsibilities
 Requirement Analysis.
 Developing flows, sections, activities and other rules to
implement the business logic.
 Unit Testing
Role Developer
Tools Pega (PRPC 5.5), MS Word, MS Excel

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Project SIAM Application
Customer Siam Commercial Bank
Period November 2012 – MAY 2013
Description & Responsibilities
Client Description
Siam Commercial Bank is the leading universal banking group in Thailand, with the
highest market capitalization and the largest branch and ATM network. Since its
establishment SCB has dramatically transformed itself in a far reaching to an evolving
and increasinglycompetitive financial services landscape.
Project Description
The client wanted to develop an enterprise Lending Solution that will have the following
features: straight through process covering all retail Lending products and should
support Multi channel via web technology. It is developed on cloud technology. The
program is expected to cover all functions of an end to end lending process starting
from loan application, loan origination, processing, underwriting, closure, post closure
and disbursement. The program is being implemented in two major phases; the phase
1 is for Mortgage products and the following phase will cover other lending products like
car loan, credit card etc. The program also has a vast BRE component with
configurable complex business rules that will be managed by the business users once
the application goes live.
Responsibilities
 Unit Testing
Role Developer
Tools Pega (PRPC 6.1), MS Word, MS Excel

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Project Operational Hub (OPSHUB)
Customer Cognizant Internal
Period May 2012 –October 2012
Description &
Responsibilities Project Description
An application development which is to be used by BPM managers and higher
authority which shows some of the latest features of Pega v6.1. Application
includes Process Automation, various UI designs, graphs and charts, database
design and PRPC tables.
 Process Automation, where Folder object and Work Object creation and
routing the work objects were done using flows.
 Working with Agents during process automation.
 Working with UI design, Portal design, activities to store data into PRPC
database, fetching data from DB, generating Excel and send outbound mails
with and without attachments.
 Using Service Levels to process work as required.
 Using Summary views and List views to display data on the dashboard of the
portal. Also used drill down feature to display another summary view with
the on-click of one.
 Parsing files into the DB.
 Sending different types of files in server using Connect-File.
 Working with File Listeners.
 Condition wise display of screen as per operator.
Responsibilities
 Requirement Analysis, Effort Estimation of efforts, Resource and work
allocation.
 Development
 Database Handling
 Interacting with Clients/Business Analyst to identify the testing needs
and for issue resolution
 Created Test Plan and Test Strategy
 Designed Test conditions
 Onsite communications every day for sync up the onshore and
offshore activities.
Role Developer
Tools Pega (PRPC 6.1)
Project CruseNextGen (International ConsumerandSmall BusinessServices)
Customer AMEX
Period March 2012 –April 2012

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Description &
Responsibilities Project Description:
CRUSE Next Generation (CNG) is a capability for Commercial Underwriting
that uses company financial statements in addition to internal information and
credit bureau data to bear the risk associated with high exposure accounts and
empower higher spend.
The CNG platform will:
A. Ameliorate risk underwriting and decision support for Managers and
Underwriters
B. Enhance customer satisfaction by engaging the customer during the
process
C. Improve access to policies, guidance and support
D. Implement a AET compliant, secure and scalable technology platform
E. Be compliant with banking regulations
F. Integrate with the existing Risk Systems to utilize commercial and
consumer information
ICSS currently does not have an Underwriting platform in place to meet
International market growth, market penetration, and demands of a rapidly
changing industry.
By implementing CNG, the ICSS business team will discover
1. Enriched end-user experience and copacetic customer satisfaction
2. Reduced operational costs by focusing on process efficiencies
3. Improved decision quality by enriching the underwriters with 360
degree view of the customer, eliminating redundant or inconsistent information
and reducing paper support document
Responsibilities
 Requirement Analysis, Effort Estimation of efforts, Resource and work
allocation.
 Interacting with Clients/Business Analyst to identify the testing needs
and for issue resolution
 Created Test Plan and Test Strategy
 Defect Fixing
 Defect Analysis and Tracking.
 Onsite communications every day for sync up the onshore and
offshore activities.
 Designing of Automation test plan and writing proposal foe Automation
Role Developer
Solution Environment Windows XP, Windows 7
Tools PRPC
Project Enterprise Case Management
Capital One Capital One
Period January 2012 –February 2012

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Description &
Responsibilities Project Description
Account Servicing Agent
Account Servicing Agents identify potential fraudulent auto dealers in system of record
(CLO) and flag dealerships. A case is then initiated real time to the Case Management
Solution via real time messaging.
These agents also have view only access into the Case Managementsystem to view
updates to cases.
Dealer Risk Investigations
The Dealer Risk Investigations group investigates the auto dealerships that have been
flagged by the Account Servicing group, by reviewing each of the individual contracts
that the auto dealer initiated. The Dealer Risk Investigations group will disposition each
individual contractas ‘Clean’ or ‘Confirmed Fraud’.
For those cases where all contracts have been dispositioned as ‘Clean’, the system will
call a web service to clear the contract hold on the dealer,providing the dealer ID.
For those cases where one or more contracts have been dispositioned as ‘Confirmed
Fraud’, the system will either write off the balance, initiate a repossession of the
vehicle(s), and possibly refer the case to a legal team if the sum of the contracts that
were confirmed as being fraudulentis over a certain amount.
Legal Agents
Legal Agents receives those cases that have been reviewed by the Dealer Risk
Investigation group where one or more contracts within that case has been
dispositioned as ‘Confirmed Fraud’ and the sum of those contracts is greater than a
configurable amount.
Role and Responsibilities
 Unit Testing
Role Developer
Solution Environment Windows XP
Tools PRPC
Education

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Examination/Specialization Institute Board/University Year of
Passing
Percentage
B.Tech B.P.Poddar
Institute
Of Management &
Technology.
WEST BENGAL
UNIVERSITY OF
TECHNOLOGY
2011
Higher Secondary
(10+2th)
Ramkrishna Mission
Rishra.
West Bengal Council
Of Higher Secondary
Education
2007 70.0
Madhyamik
(10th)
Barrackpore
Ramakrishna
Vivekananda
Mission
Vidyabhawan
West Bengal Board of
Secondary Education
2005 74.5
Certifications
Certified Senior System Architect In Pega PRPC v5.5 November 2013
Certified System architect in Pega PRPC v.6.1
CCP in PEGA
CCP in JAVA
Personal Details
Date of Birth 15th Oct,1989
Nationality Indian
Passport Details
Name as on
passport
Passport
Number
Date of Issue Expiry Date Place of Issue
Amit
Chakraborty
J7570272 17/06/2011 16/06/2021 KOLKATA

Resume_Amit_Chakraborty_2016

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