Resume_pooja_Final

Resume_pooja_Final

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  MBA with overall8 years Experience in Sales,Retail Operations and Process Planning Pooja Rani 9654971043 [email protected] CAREER OBJECTIVE Seeking a challenging managerial position in any organization where I can grow based on performance, accomplishment and achievements. PROFILE SUMMARY  Targets and Achievement oriented, with an ability to take up challenges and perform in changing work environs. Successfully and consistently delivering the responsibilities of Top line growth, and maintain the strategies for sales plan, Improve profitability and, Identify growth opportunities and risks in assortment and Inventory Management, Forecasting and close coordination with the other functionaries.  Proven ability to address critical issues and influence change, aggressively identify opportunities, develop focus and provide tactical business solutions, expertise in implementing strategies for product positioning, merchandising, pricing and promotion.  Hands on experience in developing strategies to enhance business growth & development & an effective team manager with strong planning and analytical skills PROFESSIONAL EXPERIENCE 1.MadhuKrishiPvt. Ltd (June 2015-till now) (MadhuKrishi is sister concern of DRISHTEE, it connects marginal women producers and urban women consumers through Retail sale of fresh and healthy Fruits and Vegetables) Designation-Assistant manager Sales and Process Planning KRA-Handling Sales, supply chain, quality Assurance and Process Planning for MadhuKrishi Pvt. Ltd.) KEY RESPONSIBILITIES  New customer acquisition and retention through MKC Program(MadhuKrishi Champion Program)  Process formulation for operational excellence in terms of reducing shortage and loss prevention, Merchandise planning (Food Basket, directly from place of origin) & sales forecasting.  Planning delivery timetables and overseeing the packaging of goods for delivery  Analyzing logistics data to identify opportunities for improvement  Carrying out the initial and also on-going assessment of the supply chain to ensure Continuity of fruits & vegetable supply.
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   Involved inthe hiring, training, supervising and mentoring of staff.  Regular Planning for ongoing improvement of quality through customer dipstick study.  Implementation, monitoring & documentation of quality standards - urban and rural ends for continuous improvement of service standards. 2.Spencer’s Retail Ltd (June-2007 – April 2014) (Spencer’s Retail is the largest supermarket chain in India offering an extensive range of products and durables, designed to satisfy customer’s shopping needs) Designation-Manager Store Operations KRA-Handled Apparel and Grocery Category as Manager Operations KEY RESPONSIBILITIES  Handled the operation of the food category, Grocery and Apparelwith a trading area of 7500 square feet with sales average of 7.50 Crs. annually, with GM% of approx. 25% and RGM- approx.2.50 Crs. Annually.  Analyze sale reports and set targets for each employee of the category in consultation with the Department Heads and ensure that the sales targets are achieved.  Identify the slow moving/non moving merchandise on the floor and make the sale strategy with the coordination of respective category managers and the marketing team.  Achieved ‘Operations Excellence’ in terms Inventory management, Product forecast, Base stock planning, reporting, feedback to the merchandising teams, team management.  Recruitment of frontline staff  Warehouse management which basically includes receiving goods, GIN, GRN,GRWM etc.  Ensuring training for enhancements and acquisition of key knowledge among the team members. Imparting training to team members on Product knowledge, customer service, Merchandising, Inventory management, Sales Planning to provide the high quality of service to the customers.  Ensuring achievement of profitability goals through planning and controlling expenses, maximizing sales and customer service, reducing shortage and loss prevention, Merchandise planning & sales forecasting  Ensure healthy Customer Relationship Management.  Use tool of visual merchandising to drive product visibility, promote new product introductions, cross selling as well suggestive selling.  Benchmarking through Periodic market visits to understand requirements and trends and also for better communication with the customers for their suggestions and complaints.  Taking care of office administrative work  Store process audit on monthly Basis. ACHIEVEMENTS  In Spencer’s- Brought an increase in sale of food category by around 28%., NOB levels by 10% and Increase in ABV levels in Garments category by 8%.(Organizing fashion show to increase the footfall)  In MadhuKrishi -Quality training for all the rural end and urban end staff ,Procurement, Sales and Billing module of MIS  Increase in supply chain efficiency by 32 % (By working on rural end logistic )
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  IT SKILLS  Proficientwith the use of Windows, MS Office and the Internet.  Proficient in operational module of SAP STRENGTHS  An enterprising leader with ability to lead multi-skilled teams to achieve organizational goals by the use of best management processes  Expertise in managing business operations with focus on top line profitability by ensuring optimal utilization of resources  Proven skills in managing cross functional teams to work in sync for achieving business goals  Excellent interpersonal, analytical skills with proven ability to establish and lead cost effective projects  Well experienced in providing good customer care  Conflict resolution, ability to respond rapidly to changing work/business environment  Keen sense of responsibility, good professional work ethics. EDUCATION  MBA in Agri -Business and Plantation Management from Indian Institute of Plantation Management, Bangalore.  B.Sc Agri (Hons) from Chaudhary Charan Singh Haryana Agricultural University, Hisar, Haryana. PERSONAL STATEMENT It’smy aimin life todelivermybestIcan inwhateverIdo.I am generallyhigh-spiritedpersonandable to generate enthusiasmonalmosteveryendeavorIundertake.Isee myself asamotivated,sincereand downto earthoptimisticcommittedtoprofessional standardsof excellence. I herebydeclare thatall the informationgivenabove istrue tothe bestof my knowledge.