WELCOMEWhy it is important to teach GEMP students about chronic condition management
 Critique of the current methods of teaching chronic condition management
 Proposal – how the Flinders Program could be better integrated into the GEMP courseWhy is it important for GEMP students to learn about chronic condition management?The major concerns of the 20th century healthcare systems were acute infectious diseases
Chronic conditions currently account for more than half of the global disease burden and are increasing
Training of the healthcare workforce remains based on 20th century healthcare models that emphasise diagnosis and treatment of acute diseasePruitt, S, Epping-Jordan, J 2005, ‘Preparing the 21st century global healthcare workforce’, BMJ, vol. 330, pp. 637-639World Health Organisation 2002, ‘Innovative care for chronic conditions: building blocks for action’, Global Report, <www.who.int>.
Why is it important for GEMP students to learn about chronic condition management?WHO, World Medical Association, World Health Professionals Alliance & the International Alliance of Patients’ Organisations recognise these training models as inadequate for a growing population of patients with chronic health problems
Training needs to be restructured to include a new set of core competencies to prepare 21st century health workers to deal with health problems that persist across decades or lifetimes.Pruitt, S, Epping-Jordan, J 2005, ‘Preparing the 21st century global healthcare workforce’, BMJ, vol. 330, pp. 637-639World Health Organisation 2002, ‘Innovative care for chronic conditions: building blocks for action’, Global Report, <www.who.int>.
It is recommended that healthcare workers should be exposed to the following as part of their training:Learn how to move from reactive care to proactive, planned and preventative care
Learn how to negotiate individualised care plans that are client-centred
Learn how to support patients’ efforts at self-management
Learn how to organise and implement group medical visits for patients who share common health problems
Use information systems to exchange patient information
Learn to think beyond caring for one patient at a time to a population, or public health, perspective
Develop a broad perspective of care of patients across the continuum from clinical prevention to palliative carePruitt, S, Epping-Jordan, J 2005, ‘Preparing the 21st century global healthcare workforce’, BMJ, vol. 330, pp. 637-639World Health Organisation 2002, ‘Innovative care for chronic conditions: building blocks for action’, Global Report, <www.who.int>.
Review of the Flinders Model: Chronic Condition Self Management online moduleLauren CampbellTed de’Lisle-TarrSupervisor: Rene Pols
Project summaryThe Flinders Model of Chronic Condition Management is an ongoing education program aimed at reforming the way health professionals interact and manage patients with chronic conditions.This course was originally, solely taught via a two-day workshopThe online course was developed and incepted late last year to allow health professionals to teach themselves the Flinders Model in their own time
Flinders Model of Chronic Condition Management - ClassicA 10-15 hour online course divided into 19 lessons, each with a specific focusMaterial is conveyed via text, linked readings, A/V PowerPoint presentations with handouts, and some video-examples from educational DVDsParticipants pair up to learn the new material and practice a series of role-plays that exercise covered topicsAssessment is in the form of forum-questions and 3 care-plans submitted within the due-dates
SummaryReviewing the FM for possible use in the GEMP courseBoth of have been taught the FM in TCP, 2nd year.Some of us remember that teaching better than others! :-S
MethodsCompleted the online course as a participant, completing the readings and the forumsAlso made notes of things that weren’t workingThen once completed, with time recorded, we went back through it a second time and looked at it with a critical eye. Thought about parts of the course that didn’t seem logical, that were difficult, that didn’t flow.
MethodsConsidered from the position of a GEMP student using this to learn the FM as part of their GEMP studiesAlthough this presentation makes many recommendations for alterations to the existing project it wouldn’t be feasible to list them allHence Lauren solved this problem by compiling an example FM-online workshop that we hope illustrates many of the points we raise
OverallEffective at reinforcing the previous teaching I have had with the FMGot it’s message across effectivelyThe online format is second nature to both of us – We think this aspect will function perfectly with GEMP students
General MaintenancePage 4: The ‘next’ button on the third screen of the lesson does not advance to the next page (references page). The reference page- link to the WHO document was brokenPage 5: There are 7 Principles of self management in K, I, C, MR, I, L, S. Lesson 5 states there are 6 in the lesson-text, and 7 in the PowerPoint from screen 4.Page 9: The text on the lesson pages states that discussion on a score is indicated for 4 and above. The powerpoint states 4 and below (which we know to be true)
General MaintenancePage 11: Goal Statement forum, ‘What [why] do you think it is important for your client to identify a goal to address their problem?’Page 13: When accessing ‘Case study “Tom” Forum’ from screen 6 of the lesson, we find the link is broken. The forum can still be accessed via the other routes.
General MaintenancePage 16: Motivational interviewing text by Rollnick and Moyers linked on the ‘Reading’ page is broken, with is because the URL has ‘www’ inserted when it should not be. You can still access the text from the ‘References’ page however.Correct address: http://pegasus.cc.ucf.edu/~drbryce/Motivational%20Interviewing%20and%20Resistance.pdf
Questions we asked ourselvesThe context of the review was based on several questions we asked ourselves… (some of which we did not have answers for)How would a student perceive this? What would they want?How would it work practically?
Questions we wish to ask the facultyWhere in the GEMP course was this online module intended to be inserted?Will it be in conjunction with the established teaching?What aspects of this course are to be emphasised to the students?
Perceived directionsGEMP students could graduate with the certification in place – WHO text justifies thisInsert the FM-online workshop into late first year, because PBL groups provide small manageable teams.Students would complete a lesson of the revised FM workshop  each week, with maybe an additional week added for lessons that require the completion of the various tools. A large block of teaching can become a bit daunting.
Perceived directionsEach lesson will more-or-less be the same as the current lessons: stick with what worksLesson-text should remain more or less the same, that summarises the objectives and main points.Readings for the students to complete, both mandatory and optional. Finally, the forum as an assessment tool at the end of each lesson to gauge the student’s comprehension of each lesson’s material. To check they have completed the readings.

Review of the flinders model

  • 1.
    WELCOMEWhy it isimportant to teach GEMP students about chronic condition management
  • 2.
    Critique ofthe current methods of teaching chronic condition management
  • 3.
    Proposal –how the Flinders Program could be better integrated into the GEMP courseWhy is it important for GEMP students to learn about chronic condition management?The major concerns of the 20th century healthcare systems were acute infectious diseases
  • 4.
    Chronic conditions currentlyaccount for more than half of the global disease burden and are increasing
  • 5.
    Training of thehealthcare workforce remains based on 20th century healthcare models that emphasise diagnosis and treatment of acute diseasePruitt, S, Epping-Jordan, J 2005, ‘Preparing the 21st century global healthcare workforce’, BMJ, vol. 330, pp. 637-639World Health Organisation 2002, ‘Innovative care for chronic conditions: building blocks for action’, Global Report, <www.who.int>.
  • 6.
    Why is itimportant for GEMP students to learn about chronic condition management?WHO, World Medical Association, World Health Professionals Alliance & the International Alliance of Patients’ Organisations recognise these training models as inadequate for a growing population of patients with chronic health problems
  • 7.
    Training needs tobe restructured to include a new set of core competencies to prepare 21st century health workers to deal with health problems that persist across decades or lifetimes.Pruitt, S, Epping-Jordan, J 2005, ‘Preparing the 21st century global healthcare workforce’, BMJ, vol. 330, pp. 637-639World Health Organisation 2002, ‘Innovative care for chronic conditions: building blocks for action’, Global Report, <www.who.int>.
  • 8.
    It is recommendedthat healthcare workers should be exposed to the following as part of their training:Learn how to move from reactive care to proactive, planned and preventative care
  • 9.
    Learn how tonegotiate individualised care plans that are client-centred
  • 10.
    Learn how tosupport patients’ efforts at self-management
  • 11.
    Learn how toorganise and implement group medical visits for patients who share common health problems
  • 12.
    Use information systemsto exchange patient information
  • 13.
    Learn to thinkbeyond caring for one patient at a time to a population, or public health, perspective
  • 14.
    Develop a broadperspective of care of patients across the continuum from clinical prevention to palliative carePruitt, S, Epping-Jordan, J 2005, ‘Preparing the 21st century global healthcare workforce’, BMJ, vol. 330, pp. 637-639World Health Organisation 2002, ‘Innovative care for chronic conditions: building blocks for action’, Global Report, <www.who.int>.
  • 15.
    Review of theFlinders Model: Chronic Condition Self Management online moduleLauren CampbellTed de’Lisle-TarrSupervisor: Rene Pols
  • 16.
    Project summaryThe FlindersModel of Chronic Condition Management is an ongoing education program aimed at reforming the way health professionals interact and manage patients with chronic conditions.This course was originally, solely taught via a two-day workshopThe online course was developed and incepted late last year to allow health professionals to teach themselves the Flinders Model in their own time
  • 17.
    Flinders Model ofChronic Condition Management - ClassicA 10-15 hour online course divided into 19 lessons, each with a specific focusMaterial is conveyed via text, linked readings, A/V PowerPoint presentations with handouts, and some video-examples from educational DVDsParticipants pair up to learn the new material and practice a series of role-plays that exercise covered topicsAssessment is in the form of forum-questions and 3 care-plans submitted within the due-dates
  • 18.
    SummaryReviewing the FMfor possible use in the GEMP courseBoth of have been taught the FM in TCP, 2nd year.Some of us remember that teaching better than others! :-S
  • 19.
    MethodsCompleted the onlinecourse as a participant, completing the readings and the forumsAlso made notes of things that weren’t workingThen once completed, with time recorded, we went back through it a second time and looked at it with a critical eye. Thought about parts of the course that didn’t seem logical, that were difficult, that didn’t flow.
  • 20.
    MethodsConsidered from theposition of a GEMP student using this to learn the FM as part of their GEMP studiesAlthough this presentation makes many recommendations for alterations to the existing project it wouldn’t be feasible to list them allHence Lauren solved this problem by compiling an example FM-online workshop that we hope illustrates many of the points we raise
  • 21.
    OverallEffective at reinforcingthe previous teaching I have had with the FMGot it’s message across effectivelyThe online format is second nature to both of us – We think this aspect will function perfectly with GEMP students
  • 22.
    General MaintenancePage 4:The ‘next’ button on the third screen of the lesson does not advance to the next page (references page). The reference page- link to the WHO document was brokenPage 5: There are 7 Principles of self management in K, I, C, MR, I, L, S. Lesson 5 states there are 6 in the lesson-text, and 7 in the PowerPoint from screen 4.Page 9: The text on the lesson pages states that discussion on a score is indicated for 4 and above. The powerpoint states 4 and below (which we know to be true)
  • 23.
    General MaintenancePage 11:Goal Statement forum, ‘What [why] do you think it is important for your client to identify a goal to address their problem?’Page 13: When accessing ‘Case study “Tom” Forum’ from screen 6 of the lesson, we find the link is broken. The forum can still be accessed via the other routes.
  • 24.
    General MaintenancePage 16:Motivational interviewing text by Rollnick and Moyers linked on the ‘Reading’ page is broken, with is because the URL has ‘www’ inserted when it should not be. You can still access the text from the ‘References’ page however.Correct address: http://pegasus.cc.ucf.edu/~drbryce/Motivational%20Interviewing%20and%20Resistance.pdf
  • 25.
    Questions we askedourselvesThe context of the review was based on several questions we asked ourselves… (some of which we did not have answers for)How would a student perceive this? What would they want?How would it work practically?
  • 26.
    Questions we wishto ask the facultyWhere in the GEMP course was this online module intended to be inserted?Will it be in conjunction with the established teaching?What aspects of this course are to be emphasised to the students?
  • 27.
    Perceived directionsGEMP studentscould graduate with the certification in place – WHO text justifies thisInsert the FM-online workshop into late first year, because PBL groups provide small manageable teams.Students would complete a lesson of the revised FM workshop each week, with maybe an additional week added for lessons that require the completion of the various tools. A large block of teaching can become a bit daunting.
  • 28.
    Perceived directionsEach lessonwill more-or-less be the same as the current lessons: stick with what worksLesson-text should remain more or less the same, that summarises the objectives and main points.Readings for the students to complete, both mandatory and optional. Finally, the forum as an assessment tool at the end of each lesson to gauge the student’s comprehension of each lesson’s material. To check they have completed the readings.
  • 29.
    Perceived Directions -ReadingsThe readings, in general were quite good. Those would transfer over quite nicely.?? A few of your own studies in hyperlink to make them more accessibleThe WHO reading should probably have an assessment forum concerning its main points, Lauren and I felt it was quite important, if long
  • 30.
    Perceived Directions –The PowerPoint and videosAlthough its always good to have information in several formats… the PPs attached to the online module were repetitive, and a bit stale. They offered little more than what was on the lesson-pagesIf they contained blow-by-blow worked examples, such as PIH scores and C&R and problem statement goals and Careplan- forms filled out then this would be more informativeSome of the diagrams were unintelligibleMaybe a more interesting commentary than reading the slidesAdditionally the videos were also a bit stale. Students will likely lose interest quite quickly in these resources and it would be a shame to waste them.
  • 31.
    Perceived directions –Assessment of completionThe forums provide the opportunity for assessment of a student’s performance during a given lessonAdditionally, telling the students it will be examined is a good incentive… the forums should be similar to the PBLs in respect to exam revision.The system would have an electronic ‘completion-counter’ that logs when a student has posted on a forum and marks that requirement as completed
  • 32.
    Perceived directions -ForumsIdea that forum questions could be changed a little. Many of the existing forums are reflection type questions. Students may not be too impressed with these questions and may prefer more comprehension type questions. Especially those pertaining to a case study eg ‘Tom case study-style’ (students like right and wrong answers)Work on a timed system of 1 lesson per weekEach lesson forum question is allotted to one student to complete for the group, as though they were explaining or presenting this answerEach other member of the group will then reflect on this answer, prompted by a separate reflection question in the forum
  • 33.
    Perceived Directions –Discussing the types of forum questionsExamples of good questions were those relating to case study Tom:The motivational interviewing question for example:What are the major advantages of utilising Motivational Interviewing with clients? How does Motivational Interviewing differ from counselling? Where in the process has there been some implicit use of Motivational Interviewing techniques. How does the Flinders Program support clients and health professionals to utilise Motivational Interviewing strategies?
  • 34.
    More examples ofgood questionsUsing the “Level of Confidence Scale” you ask Tom (client from "Structured Problem Solving" and "Change") to rate his answer on a scale of 1 – 10, with 1 being not very confident at all and 10 being very confident: “How confident are you with quitting smoking?” Tom tells you that his confidence scale is “5” . You then ask Tom: “How much do you believe that quitting will benefit you?” and he replies that he thinks that the benefits of quitting would be “10”. What questions could you ask to determine why Tom doesn’t feel more confident? What strategies could you use to boost his confidence score to > 7?
  • 35.
    Perceived directions -ModeratingForum moderating very labour intensiveInstead randomly moderate a few groups per weekHave a flagging-system in place, where students can anonymously flag their forum for review if they are unsure or unsatisfied by their postsHave an electronic system that registers when the whole group have posted on their forum and marks that forum as posted
  • 36.
    Our Perceived directionsIsit possible for the three care plans to be split up to better fit the teaching:Eg: At the end of first year, at the end of second year with the TCP teaching and during COC in third year.This way the FM is constantly reviewed by students, rather than ‘done and forgotten’ the online workshop would also provide a revision-aid
  • 37.
    The history ofthe FM, while useful for GPs runs the risk of being glossed over by studentsConjoining the PIH and C&R lessons together, as the PIH lesson as it stands is 2 pages longDo we want students to role-play on each other? Or would we prefer them to use patients on the wards?
  • 38.