Robert_Salesforce_Developer
- 1. S Robert Technology Analyst No 20, Natesan Nagar, 2nd Street, Velachery, Chennai-600042 Cell: +91-9176287113|Home:044-22593086 E-mail: [email protected] Skype id: robertsundar.singh Linkedin id: https://in.linkedin.com/in/robert-s-3b9887124 CertifiedSalesforce Administrator(Adm201) CertifiedSalesforce PlatformDeveloperI PassportNumberN8775992 Professional Summary Having 7 years of strong experience inIT software developmentinSalesforce.comCRM and Oracle PL/SQL. 3.3 Years of experience withSalesforce.com(SFDC) Configuration, Customization,Security Access,Creating Profiles,Roles,Users,PermissionSets,Page layouts,Email Services, Workflowsand Approvals,Relationships,Data loader. 3.9 years of programming experience asan Oracle PL/SQL DeveloperinAnalysis,Designand ImplementationofBusinessApplicationsusingthe Oracle Relational Database Management System(RDBMS). Working as a Technology Analyst in Infosys from January 2015 to till date. Worked as a Senior Software Developer in Wipro InfoTech (Care IT Solutions PVT.LTD, Crown Solution India Limited) From May 2013 to January 2015. Worked as a Software Engineer in Hexaware Technologies Ltd. from November 2011 to March 2013. Worked as a Software Engineer in Thasor Infotech from June 2009 to October 2011. Workedas a wiring and testingEngineerinProdek Lektronics P Ltd. from May 2005 to April 2006. Strong Implementationand Integrationexperience usingCustomobjects,Triggers,workflows, workflowrules, Approvals, Visual Force Pages and Apexclasses. Experience workingwith Data Loader, Import wizard, Batch Apex,DML, SOQL, SOSL and Salesforce.comSandboxenvironments. Excellentwork experience indesigningof customfields, page layouts, custom Tabs, custom reports, report folders,WebServices, Snapshots,Dashboards and various other components as per the clientand application requirements. Expertise inClient-ServerapplicationdevelopmentusingOracle 10g/9i, PL/SQL, SQL *PLUS, TOAD and SQL LOADER, SQL Developer, Developer2000, HPQC, Maestro, Erwin. DevelopedComplexdatabase objectslike Stored Procedures,Functions,Packagesand Triggers usingSQL and PL/SQL.
- 2. Loaded Data into Oracle Tablesusing SQL Loader Expertise inDynamic SQL, CollectionsandExceptionhandling. CreatedTables, Views, Joins,Constraints, Indexes,Table Partitioning,MaterializedViews, Query Re-Write,RefCursor,External Tablesand SQL performance tuning. Committedto excellence,self-motivator,quick-learner,team-player,anda prudent developer with strong problem-solving,analytical skillsandcommunication skills. Technical Skills Platform : Apex Classes, Apex Triggers, SOQL, SOSL, Visual Force (Pages, Components and Controllers),Apex WebServices, Workflow and Approvals,Dashboards, Reports, Custom Objects, Batch Apex, Collections Databases : Oracle 9i ,Oracle 10g VersionControl Tools : Tortoise SVN Languages : Apex, SQL,PL/SQL,HTML5 Tools : Data Loader, TOAD, SQL *Plus,HPQC,Maestro,Erwin,SQL Developer GUI Tools : Developer2000 (Forms6i,10g and Reports6i,10g) Operating Systems : Windows 95/98/XP/7/8 Experience Summary Project- SFDC HCM Implementation Company : Infosys Designation : Technology Analyst Client : Suzlon Team Size : 15 Role : Salesforce Developer Duration : February 2015 to till date. Environment : Customobjects, Relationships,Users,Profiles,PermissionSets,SOQL,SOSL, Visual Force (Pages, Component and Controllers), Apex Triggers, Data Loader, Import wizard, Batch Apex, Java Script Description Suzlonis one of theleadingrenewable energysolutionsprovidersinthe world.Theyare producing the wind mills steel towers, Blades, nacelle and foundations. The Salesforce CRM application is implementingtoconsolidate HRmanagementsforall the regions.We are workingonemployee’spayroll, loans, Attendance, leave balance, Form Q, Form S, Salary JV and employee details objects. Financial servicesandsupplychain managementapplicationsare integratedwithSalesforce tocapture the loans, reports, ware house, inventory and shipment details.
- 3. Responsibilities CreatingWorkflow Rulestoautomate Tasks,Email Alerts,FieldUpdates,time-dependent actionsand OutboundAPIMessages. CreatingData ValidationrulesandFormulasasperbusinessrequirement. DefinedOrgwide defaulttorestrictaccess fromusers. Responsible forall the activitiesrelatedtoconfiguringDataLoader,uploadingdatainCSV files intosalesforce.com,checkingforthe correctnessof the data. DesignedanddevelopedVisualforce pagesbasedonthe businessrequirements. CreatedandusedEmail templatesinHTML and Visualforce. UsingSOQL and SOSL withconsiderationtoGovernorLimitsfordata manipulationneedsof the applicationusingplatformdatabase objects. Designed anddevelopedApexClasses,ControllerClasses,extensionsandApex Triggersfor various functional needsinthe application DevelopingSOQLandSOSL queriestogetdata fromdifferentrelatedobjects. CustomizingPage layoutsforStandard, CustomobjectsandassignedRecordTypes. CreatingnewUserAccountsand assignedProfilesaspertheir role inrole hierarchy. Workedwithvarioussalesforce.comStandardobjectslike Chatter,Profile, Reportsand Dashboards. DefinedLookupandmaster-detailrelationshipsonthe objectsandcreatedjunctionobjectsto establishconnectivityamongobjects. Project- Case Net360 and Provident Fund Company : Wipro InfoTech Limited Designation : Senior Software Developer Client : SPIC Team Size : 7 Role : Salesforce and Oracle Developer Duration : May 2013 to January 2015. Environment : SaleForce.com platform, Visual Force Pages, Apex triggers, Data Loader, Batch Apex, Permission Sets, JavaScript, Sandbox data loading, Oracle 10g, Toad, SQL Developer, SQL Loader. Description Case Net360 This application was developed to manage the cases for organization. It is an automated escalationprocessinplace inordertoescalate certainrecordsthatremainunhandledorunaddressedfor a specific period of time. Case Escalation Rules respect Business Hours in Salesforce and we can define what Business Hours should be considered while escalating a case on each rule entry.
- 4. Provident Fund Providentfund applicationwasdevelopedtomanage the employee’s loanand wages.Member balance isthe majorform.Where itcoversthe live employeeandemployeramountandinterestrecords. The importantaspectsare general ledger,employee recovery,bankbook,daybook,cumulativeinterest, non-refundable loan and trial balance. Responsibilities DevelopedandconfiguredvariousCustomReportsandReportFoldersfordifferentuserprofiles basedon the needinthe organization. DesignedanddevelopedVisualforce pagesbasedonthe businessrequirements. DevelopedApex Classes,ControllerClassesandApex Triggersforvariousfunctional needsinthe application. Providedcustomreportsanddashboardstosupportthe needsof the usersand executives. CreatedCustomProfiles,PublicGroupsandRolestodistribute userrightsandfunctionality. Creatednewuseraccountsand configure Salesforce.comtofitsecurityneedsatthe userand organizationlevels. Workedon variousSalesforce.comstandardobjectslike Cases,ReportsandDashboards. Createdemail templates,approvalprocesses,approvalpage layoutsanddefinedapproval actionson themto automate the processes. Createdworkflowrulesanddefinedrelatedtasks,time triggeredtasks,email alerts,filed updatestoimplementbusinesslogic. Developed the SQL*Loader scripts to load data into the tables from the flat files. Createdscriptstocreate newtables,views,queriesfornewenhancementinthe applicationusing TOAD. Performed several DDL, DML and TCL operations. Createdindexesonthe tablesforfasterretrieval of the datatoenhance database performance. Used Pragma Autonomous Transaction to avoid mutating problem in database trigger. Project- Nucleus AMS (Absence management system) Company : Hexaware Technologies Ltd. Designation : Software Engineer Client : Aon Hewitt Team Size : 10 Role : Database Developer Duration : December 2011 to February 2013 Environment : Oracle 10g, Toad, SQL Developer, Erwin tool, SVN,HPQC, Maestro, SQL Loader Description The customer is an internal 3rd party, is a proprietary, web-based technology that integrates data, analytics,case management,andcommunications.ItisusedbyAbsenceManagement'scustomerservice and case and clinical managementteamsto manage a client'sshort-termdisability,long-termdisability, and leave of absencesevents.Atthistimewe supportAbsenceManagementforemployeesinthe United States of America and Canada.
- 5. Responsibilities Createdscriptsto create newtables,views,queriesfornew enhancementinthe application usingTOAD. Createdindexesonthe tablesforfasterretrieval of the datatoenhance database performance. Creationof database objectslike tables,views,materializedviews,proceduresandpackages usingoracle toolslike Toad,PL/SQLDeveloperandSQL* plus. HandlederrorsusingExceptionHandlingextensivelyforthe ease of debugginganddisplaying the error messagesinthe application. UsedPragma AutonomousTransactiontoavoidmutatingproblemindatabase trigger. Extensivelyusedthe advancedfeaturesof PL/SQLlike Records,Tables,Objecttypesand DynamicSQL. Workedon SQL*Loaderto loaddata from flatfilesobtainedfromvariousfacilitieseveryday. DevelopedPL/SQLtriggersandmastertablesforautomaticcreationof primarykeys. Designedlogical andphysical datamodelsforstarand snowflake schemasusingErwin. Wrote sequencesforautomaticgenerationof unique keystosupportprimaryandforeignkey constraintsindata conversions. DesignedDataModeling,DesignSpecificationsandtoanalyze Dependencies. Project-Wind Mill Tracking System Company : Thasor InfoTech Designation : Software Engineer Client : Pioneer Wincon Team Size : 4 Role : Oracle Forms Developer Duration : August 2009 to October 2011 Environment : Oracle 9i, Oracle Forms 6i, Oracle Reports 6i, SQL, PL/SQL, TOAD, SQL *Plus, Developer 2000. Description Thisprojectmainlydealswiththe managementof the database forthe windmill.Thisprojecthandle variousformsforthe modulessuchasAccounting,Sales, Materials,Marketingand Production.The reportis generatedbymonthlywiseanddaily wise.The formprovidesthe userto search,based onthe searchcriteria. Responsibilities Developed Reports and PL/SQL Packages to monitor revenue earnings and expenses. DevelopedcustomizedFormslikecustomerandsuppliermaintenance,bill,receipt,invoice,debit and credit notes. Used Forms 6i to create Group, Ledgers, Vouchers and Bank Reconciliation statements. Involved in writing Procedures, Functions, Packages, Database Triggers, Created Lov’s, Record groups and Libraries.
- 6. Import Data from flat files to database through staging tables using SQL LOADER. Enforced database integrity using primary keys and foreign keys. Performed performance tuning of the SQL queries by eliminating redundant joins, creating functional indexes, removing redundant code. Experienced in Dynamic SQL, PL/SQL Collections and Exception handling. Backend Programming using Oracle 9i, screen designing using Forms 6i and developing reports using Reports 6i. Work experience in creating Database links between two different databases. Involved in development, maintenance of Triggers, Joins, Cursors and Views. Involved in Unit testing and Integration testing of forms and reports. Project-Electronic Voltage Stabilizer wiring and testing Company : Prodek Lektronics Pvt Ltd Designation : Apprentice Client : Whirlpool Team Size : 20 Role : Wiring and testing Duration : May 2005 to April 2006 Responsibilities TestingandWiringof stabilizers. Powercircuitboardtesting. Highvoltage testing. Education Summary BE Computer Science & Engineering , VINS Christian College, Nagercoil, Anna University, Tamil Nadu, Year of Passing : 2009, Percentage : 69 Diploma in Electronics &Communication Engineering, MGPT Nagercoil, Board of Technical Education, TamilNadu, Year of Passing: 2005, Percentage: 74 Diplomainfire &SafetyEngineering,TrinityPGCollege,Thingalnagar,TamilNadu, Yearof Passing: 2003, Grade: B 12th , GOVT HSS Eraniel, TamilNadu, Year of Passing: 2002, Percentage: 66 10th , ST. James HS Valiyavilai, Year of Passing: 1999, Percentage: 71 Personal details Date of Birth : 22-11-1983 Sex : Male Nationality : Indian Marital Status : Married Languages Known : English,Tamil,Malayalam All of the above informationiscorrectto the bestof my knowledge. RobertS