Hello
Hello
Research:
Current Methods
1. browse current and upcoming and
   past shows
2. purchase tickets
3. interact with social media
The Seattle Art Museum wants
   to develop an iPad App.
Let’s Get to Know the Users
Seattlelites



     Let’s Get to Know the Users
Seattlelites
ipad Owners


    Let’s Get to Know the Users
Seattlelites
ipad Owners
Art Lovers

    Let’s Get to Know the Users
Seattlelites




               Source: City of Seattle
Ipad users
Art Lovers

Educators, Students, Community,
Researchers and Artists
App Mapp
Product Goals
1. experience SAM
2. drive them to visit
3. share with others
4. increase awareness of
SAM’s wide range of programs
Home             Buy tickets              Share this




Plan Your Visit                               See art here                                                    Sharing art                    Around town         See art now




   Fill in variable form
                                                                                                                         Annotated visits
    (date(s), location,    Event Profiles       Locations              Recommendations       Social media updates                                Gallery index           Past
                                                                                                                        (interactive tour)
          interests)




  Select Event Profiles                      Basic Floor plan                                         User reviews                              Multimedia map          Present




                                                Event specific floor
     “info bundle”
                                                plan (downloadable                                                                                   Bars             upcoming
  Downloadable pdf to
                                                        pdf)




                                                                                                                                                 other events
User Groups
and Task Flows
Tech-Savvy
• 24-55 years old Male
• Graduated from
  University
• Currently works at
  Information
  Technology Company
• Likes arts and
  entertainment
  around Seattle
Goal
• He wants to show his
  hot girlfriend what
  art exhibit they are
  going to for their
  Friday night
  date/brag about it on
  Facebook.
Motivation
• He wants to share
  information relating
  to his evening.
• He wants to publish
  specific details so
  others if they want to
  go, have adequate
  information.
Home
                 Task Flow


See art here


  Events


    Facebook
  share button
Educator
• 30-50 years old
  Female
• Master’s in Education
• Currently works at a
  local Middle School
• Wants students to
  have well-rounded
  education
Goal
• Wants to stay
  informed of current
  and upcoming shows
• Wants to coordinate
  lesson plan with
  content at the
  museum for extra
  credit opportunities
Motivation
• Wants to offer
  variety and depth of
  information and
  experience that
  students can’t
  necessarily get
  through a screen
Home

                          Task Flow
Plan Your Visit



  Fill in variable form
   (date(s), location,
         interests)



    browses results




     Selects event




  Views event profile




      Selects “info
        bundle”



   Downloads pdf to
    present to the
      other staff
Student
• 12-24 years old
  Female
• Lives in Illinois
• is currently taking art
  classes
• Wants stuff do with
  her friends but can’t,
  cuz she’s grounded.
• 
Goal
• She wants to see
  what’s going on at
  SAM and feel like
  she’s there because
  she’s currently
  grounded and can’t
  go anywhere.
Motivation
• She wants to feel all
  cultured and stuff.
Task Flow
  Home



Sharing art


 Annotated visits
   (interactive
       tour)
Uh… that’s the
  last page.

Sa mapp presentation

  • 1.
  • 2.
  • 3.
  • 4.
    1. browse currentand upcoming and past shows
  • 5.
  • 6.
    3. interact withsocial media
  • 7.
    The Seattle ArtMuseum wants to develop an iPad App.
  • 8.
    Let’s Get toKnow the Users
  • 9.
    Seattlelites Let’s Get to Know the Users
  • 10.
    Seattlelites ipad Owners Let’s Get to Know the Users
  • 11.
    Seattlelites ipad Owners Art Lovers Let’s Get to Know the Users
  • 12.
    Seattlelites Source: City of Seattle
  • 13.
  • 14.
    Art Lovers Educators, Students,Community, Researchers and Artists
  • 15.
  • 16.
    Product Goals 1. experienceSAM 2. drive them to visit 3. share with others 4. increase awareness of SAM’s wide range of programs
  • 17.
    Home Buy tickets Share this Plan Your Visit See art here Sharing art Around town See art now Fill in variable form Annotated visits (date(s), location, Event Profiles Locations Recommendations Social media updates Gallery index Past (interactive tour) interests) Select Event Profiles Basic Floor plan User reviews Multimedia map Present Event specific floor “info bundle” plan (downloadable Bars upcoming Downloadable pdf to pdf) other events
  • 18.
  • 19.
    Tech-Savvy • 24-55 yearsold Male • Graduated from University • Currently works at Information Technology Company • Likes arts and entertainment around Seattle
  • 20.
    Goal • He wantsto show his hot girlfriend what art exhibit they are going to for their Friday night date/brag about it on Facebook.
  • 21.
    Motivation • He wantsto share information relating to his evening. • He wants to publish specific details so others if they want to go, have adequate information.
  • 22.
    Home Task Flow See art here Events Facebook share button
  • 23.
    Educator • 30-50 yearsold Female • Master’s in Education • Currently works at a local Middle School • Wants students to have well-rounded education
  • 24.
    Goal • Wants tostay informed of current and upcoming shows • Wants to coordinate lesson plan with content at the museum for extra credit opportunities
  • 25.
    Motivation • Wants tooffer variety and depth of information and experience that students can’t necessarily get through a screen
  • 26.
    Home Task Flow Plan Your Visit Fill in variable form (date(s), location, interests) browses results Selects event Views event profile Selects “info bundle” Downloads pdf to present to the other staff
  • 27.
    Student • 12-24 yearsold Female • Lives in Illinois • is currently taking art classes • Wants stuff do with her friends but can’t, cuz she’s grounded. • 
  • 28.
    Goal • She wantsto see what’s going on at SAM and feel like she’s there because she’s currently grounded and can’t go anywhere.
  • 29.
    Motivation • She wantsto feel all cultured and stuff.
  • 30.
    Task Flow Home Sharing art Annotated visits (interactive tour)
  • 31.