The document discusses developing an iPad app for the Seattle Art Museum (SAM) to help users experience and engage with art exhibits. It identifies key user groups - tech-savvy art lovers, educators, and students - and their goals and motivations. For each group, it outlines sample user profiles and task flows within the proposed app, such as finding exhibit information, sharing on social media, and taking interactive tours of exhibits. The overall goals are to help users experience SAM exhibits, drive visits to the museum, share exhibits with others, and increase awareness of SAM's programs.