Samira C

Samira C

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  Samira C. Howard 26054North Kings Mill Lane Kingwood, Texas 77339 313-595-2875 [email protected] SUMMARY Health care services professional with over 15 years of experience as a business development consultant, licensed social worker, case manager, and clinical marketing coordinator. Successful track record of contract procurement and physician and client relationship management. Ability to succeed in multiple functions within a fast-paced, ever-growing and changing environment. Combine passion for life-long learning with strategic vision and progressive mindset. Creates a collaborative atmosphere in which people are motivated to excel. Known for commitment to patient and physician satisfaction, cross-functional teamwork, and a passion for winning. Core Competencies  Relationship Management  Business Development  Strategic Initiatives  Client Management  Physician/Staff Training  Project Management  Contract Procurement  New Policy Implementation  Performance Analytics EXPERIENCE Lone Star College, Houston, Texas November/ 2015 – Present Academic Advisor  Assist with student support programs intended to enhance student retention.  Interacts with faculty to provide an exchange of information and to enhance the educational experience of students.  Advise and assist college students with formulating grammatically and theoretically sound collegiate level writing assignments. IPC The Hospitalist Company, Houston, Texas March 2013 – February 2014 Business Development Consultant  Evaluated & analyzed client satisfaction metrics/data and direct feedback to identify opportunities for improving client outcomes, and took appropriate action to remediate as warranted.  Collaborate with other operational areas to identify client scenarios that were not meeting mutual needs and recommended appropriate course of action.  Procured contractual growth for post-acute market by acquiring 4 new facilities.  Recruited physicians and mid-level employees.  Orchestrated meetings with hospital CEO’s, CFO’s, CNO’s and physicians.  Implemented a patient tracking tool to enhance the continuum of care and close the gap between the provider and post-acute care facilities. Continuum Psychiatric Services, Livonia, Michigan June 2010 – May 2008 LSW, Clinical Marketing Coordinator  Responsible for recruiting physicians and the expansion and growth of the company.  Communicated and established positive relationships with physicians and psychiatrists that extended beyond the clinical setting.  Designed, formulated, and managed all marketing materials, established and maintained relationships with post-acute facility administration, managed physicians’ schedules and assisted with billing.  Acquired 10 contracts for services within one year.  Communicated with residents, immediate family, physicians, and agencies regarding all relevant issues.
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  Samira Howard 2 ContinuumGeriatric Services, Farmington, Michigan April 2007 – May 2008 LSW, Case Manager  Managed a combined case load total of 12 hospitals, assisted living facilities and nursing homes.  Ensured every patient transition was accurately in the database and the patients had been assigned to specific doctors who were aware of their medical history.  Assisted their families with placement and post-acute care.  Facilitate relations with various Behavioral Health facilities and MD's University of Phoenix , Phoenix, Arizona (Online) June 2004 – June 2006 Undergraduate Instructor  Facilitated on-line undergraduate courses.  Qualified to teach: finances; legal and ethical issues in health and human services, public policy development in healthcare, as well as eight other courses. BEAM, Lansing, Michigan June 2006 - June 2008 Certified Trainer  Trained post-acute Adult Abuse and Neglect Prevention Camelot Hall Convalescent Center, Livonia, Michigan October 2006 - May 2007 LSW, Director of Social Services  Managed technicians. Administered cognitive testing, behavior modification meetings, and recommend changes for psychoactive medications to psychiatrist.. Oak Pointe Senior Rehabilitation Centre, Detroit, Michigan January 2002- June 2006 LSW, Director of Social Services  Managed technicians. Supervised Social Work technician. -  Administered resident assessments and care plans.  Coordinated discharges and behavior modification plans. Menorah House, Southfield, Michigan June 2000 - June 2002 Social Services Technician  MDS coordination and team meetings.  Administered cognitive assessments and planned discharges. EDUCATION University of Michigan, Ann Arbor, Michigan 1994-1998 Bachelor in Literature, Science, and Arts University of Phoenix, Phoenix, Arizona 2001-2003 (remote campus, Southfield, Michigan) Master, Dual degree in Business Administration and Health Care Management University of Phoenix, Phoenix, Arizona 2010- Anticipated graduation Summer 2017 Ph.D., Health Care Administration (ABD) HOBBIES & EXTRACURRICULAR Wife and mother of beautiful twin daughters. Writer for an on-line magazine. Zealous crafter and home cook. Community volunteer for organizations such as Creativity shell; taught sewing classes to children, donate crafting and tea parties as fundraisers for my daughters school.