Customer Maintenance Using SAP- Current Process,Flaws And QuickFix
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The document outlines a proposal for improving customer maintenance processes currently hindered by manual paperwork and management authorization. It suggests implementing SAP technologies, including BPM, Portal, and Web Dynpro, to enhance efficiency, reduce paperwork, and improve data accessibility. Challenges identified include data collection and system integration issues.
Customer Maintenance Using SAP- Current Process,Flaws And QuickFix
- 2. Agenda 2 Introduction Current Process Solution Questions
- 3. Current Process All quotes and negotiations with clients are handled in paper. Authorization by manager have to be routed manually. 3
- 4. Drawbacks Process is tedious. Requires paper work. 4
- 5. Solution Overview We proposed the use of following architecture: • SAP BPM • SAP Portal • SAP Web dynPro • SAP ECC 5
- 6. SAP BPM A holistic management approach for effective and efficient business. Easier and faster access to the information. Better control of information. 6
- 7. SAP Portal Information is consumer centric. Secure. 7
- 8. SAP Web dynPro Standard tool-set for UI development and execution. Uses MVC pattern. 8
- 9. Advantages Data consistency. Reduced Paper work. Access through web browser. 9
- 10. Challenges Data Collections. RFC import and binding. 10
- 11. Web dynPro UI Screens 11
- 12. Web dynPro UI Screens 12
- 14. Worldwide Offices: USA (Dallas) India (Pune) Partner Offices: Monterrey (Mexico) Frankfurt (Germany) Stockholm (Sweden) Email: [email protected] Corporate URL: www.architectsap.com