SAP HANA Big Customer Intelligence Concept App

SAP HANA Big Customer Intelligence Concept App

• 1.
  SAP HANA BigCustomer App Introduction Big Data Apps Group, SAP
• 2.
  volume, velocity, varietyand veracity of your data has become untamable… wait, yet another big data presentation? No, not really…
• 3.
  … but noone is helping you understand big data opportunities everyone is talking about big data problems…
• 4.
  … because growingcustomer base, customer satisfaction and loyalty is everyone’s business let’s define a big data opportunity in the context of customers…
• 5.
  … your customersare more mobile and social than ever before you have a large and diverse customer base…
• 6.
  which is whyyou like to engage with your customers where ever they are: web, mobile, social and collect all data (call center records, social media) to understand your customers better
• 7.
  you would wantto group (cluster) your customers to understand their likes and dislikes… … so that you can offer (recommend) the right product at the right time and at the right price
• 8.
  so that youcan forecast sales accurately and cut cost to improve your revenues and profitability… …and stop customer backlash and prevent them for leaving (churn) to competitors
• 9.
  you wish todo all of this without hiring an army of data analysts, consultants and data scientists… … and without buying half-dozen or more tools, access to public / social data and integrating it all
• 10.
  and above all,you wish to do it fast…
• 11.
  and drive changein real time…
• 12.
  let SAP HANABig Customer App help you uncover new customer opportunities by using big data…
• 13.
  Big Customer Apphas been designed from ground-up to address big data opportunities… … it puts simplicity, speed and power of HANA technology at your fingertips
• 14.
  Big Customer intelligentlyblends private data with public data to generate more actionable insights… … and provides both historical and predictive analytics to help you run your business better
• 15.
  Sneak Preview ofSAP HANA Big Customer
• 16.
  SAP HANA BigCustomer APP – Showing Top Products
• 17.
  Big Customer APP– Left Nav Bar Features Many Advanced Functions; Option to buy more Apps from SAP Market Place
• 18.
  HANA Big CustomerAPP – Discover Mode with Auto Complete and NLP Support
• 19.
  Big Customer APP– Get Churn Rate for a Customer
• 20.
  Big Customer APP– Discover Nearby Customers
• 21.
  Thank You!
• 22.
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