![CONCEPT OF
PROFESSIONAL
COMMUNICATION
PRESENTED BY
SARASWATI MAHATO
ROLL: 35001320006
SEM.: 8TH
DEPT.: CIVIL ENGINEERING
SUB.: SOFT SKILLS AND PERSONALITY
DEVELOPMENT [CE(OE)802A]
Ramkrishna Mahato Government Engineering College
Purulia](https://image.slidesharecdn.com/saraswatisoftskills06-240128133146-ebbcaf47/85/Saraswati-Soft-Skills-_06-pdf-1-320.jpg)
Saraswati(Soft Skills)_06.pdf
- 1. CONCEPT OF PROFESSIONAL COMMUNICATION PRESENTED BY SARASWATI MAHATO ROLL: 35001320006 SEM.: 8TH DEPT.: CIVIL ENGINEERING SUB.: SOFT SKILLS AND PERSONALITY DEVELOPMENT [CE(OE)802A] Ramkrishna Mahato Government Engineering College Purulia
- 2. AGENDA ❑ Professional Communication ❑ Impression Management ❑ Employability Quotient ❑ Cross-cultural Communication ❑ Conclusion
- 3. PROFESSIONAL COMMUNICATION Communication/communicating is the ability to create a shared understanding with others. The study of communication is the process of learning and practicing theories and tools to better understand messages, contexts, audiences, groups and organizations, with the goal of improving or changing understanding through the careful use of messages. Professional communication is a specialty subfield of communication that pays close attention to the theories and practice of communication within professional contexts. Fields that utilize professional communication include athletics and sport, the arts, heath and family care, new media, small business and entrepreneurship, consulting, education and spiritual services. Professional communication also plays an important role in the fields of medicine, law, psychology and philosophy. All of these fields require the effective use of outward messages to an often unfamiliar audience or public. Presentation title 3 Definition:
- 4. IMPRESSION MANAGEMENT Theory on social psychology Impression management theory, in social psychology, focuses on how individuals actively shape the perceptions others have of them. It explores how people strategically present themselves to create specific impressions, often to gain social approval or achieve personal goals. This theory highlights the importance of self-presentation strategies, such as self-disclosure, conformity, and impression manipulation, in social interactions. It also examines the role of cultural norms and situational factors in influencing impression management techniques. Overall, impression management theory provides insights into how individuals navigate social environments by managing the impressions they convey to others.
- 5. EMPLOYABILITY QUOTIENT The employability quotient (EQ) refers to a measure of an individual's ability to gain and maintain employment. It encompasses a range of skills, attributes, and qualities that make a person desirable to employers. These may include technical skills, communication skills, adaptability, problem-solving abilities, teamwork, leadership, and emotional intelligence. The importance of employability quotient lies in its role as a predictor of success in the job market. Employers value candidates with high EQs because they are more likely to contribute effectively to the organization, adapt to changing work environments, and collaborate well with colleagues. Additionally, individuals with high employability quotients are better equipped to navigate the dynamic nature of the modern job market, where job roles and requirements evolve rapidly. By continuously developing and demonstrating their employability quotient, individuals can enhance their career prospects and remain competitive in the ever-changing employment landscape. Presentation title 5 Definition & Importance:
- 6. CROSS-CULTURAL COMMUNICATION The needs for cross-cultural communication arise due to several reasons: 1. Globalization: In an increasingly interconnected world, businesses, organizations, and individuals interact with counterparts from different cultural backgrounds. Effective cross-cultural communication is essential for successful collaboration, negotiation, and relationship-building in global contexts. 2. Diversity: Many workplaces and communities are becoming more diverse, with people from various cultural backgrounds working and living together. Understanding and respecting cultural differences through effective communication promote inclusivity, harmony, and productivity in diverse environments. 3. Avoiding Misunderstandings: Cultural differences can lead to misunderstandings, misinterpretations, and conflicts. Effective cross-cultural communication helps mitigate these issues by fostering mutual understanding, empathy, and respect for different perspectives. Presentation title 6 Importance:
- 7. CROSS-CULTURAL COMMUNICATION 4. Enhancing Business Opportunities: Businesses operating in global markets need to communicate effectively with customers, clients, and partners from different cultural backgrounds. Understanding cultural nuances in communication can help businesses tailor their messages, products, and services to diverse audiences, thus enhancing business opportunities and market penetration. 5. Building Trust and Relationships: Trust is a crucial element in any relationship, including professional relationships. Cross-cultural communication helps build trust by demonstrating respect for cultural differences, fostering open-mindedness, and establishing meaningful connections across cultures. Overall, the needs for cross-cultural communication stem from the growing interconnectedness of the world, the increasing diversity of workplaces and communities, the importance of effective communication in avoiding misunderstandings and conflicts, and the opportunities for personal and professional growth that come from engaging with people from different cultural backgrounds. Presentation title 7 ❑ Importance:
- 8. CROSS-CULTURAL COMMUNICATION ❑Definition Cross-cultural communication is the exchange of information between people from different cultural backgrounds. It involves understanding and navigating cultural differences in communication styles, norms, values, beliefs, and behaviors. Effective cross-cultural communication is essential for building relationships, avoiding misunderstandings, promoting inclusivity, and succeeding in diverse environments, especially in today's interconnected global society. It requires openness, empathy, respect, and adaptability to bridge cultural gaps and foster mutual understanding.
- 9. CONCLUSION Presentation title 9 In conclusion, the concept of professional communication encompasses a wide range of skills, strategies, and principles essential for effective interaction in professional settings. It involves clear and concise expression of ideas, active listening, empathy, cultural sensitivity, and adaptability to diverse audiences. Professional communication is vital for building trust, fostering collaboration, resolving conflicts, and achieving common goals within organizations. Furthermore, in today's globalized and interconnected world, the ability to communicate professionally across cultures and platforms is indispensable for success in various professional endeavors. By honing their professional communication skills, individuals can enhance their career prospects, strengthen professional relationships, and contribute positively to organizational success. Thus, investing in the development of professional communication skills is not only beneficial on a personal level but also crucial for thriving in the modern workplace.
- 10. THANK YOU