satish resume

satish resume

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  RESUME K. Sateesh kumarEmail ID: [email protected] Mobile No: +91 8801191805 PROFILE AND EXPERIENCE:  3+ years of experience with responsibility for assuring Desktop support Engineer.  Technical Coordinator deals with coordinating teachers to use the Smart Class effectively.  Provide technical and academic support.  Coordinate on tracking status, providing updates & resolution confirmation.  Maintain and Monitor Reports.  Escalating issues to specialized support groups for complex technical issues.  Report to the Academic Support Group Manager.  Understanding problems & providing end user solution  Assembling System.  Installing operating system.  Software installations & Printers.  Trouble shooting in operating system & software installation.  Installing / connecting system in new/existing network.  Trouble shooting in network.  Troubleshooting all issues in a timely manner. TECHNICAL SKILLS:  Operating System : Microsoft Windows.  Package : MS Office Suite. EDUCATIONAL QUALIFICATIONS • Master of Computer Applications (M.C.A) from Netaji Institute of Engeneering & Technology from JNTU in 2010.
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  • Bachelor ofScience (Mathematics, Statistics, Computer Science) from Masterji Degree College from Kakatiya University, Warangal. • Board of Intermediate (MPC) from Govt.Junior College Rangashaipet, Warangal. • Board of Secondary Education from Modern High School Shambhunipet, Warangal. Work Experience: • 1 year of experience as a Backup Eng., in Educomp Solutions Ltd • 1+ years of experience as a Desktop Support Eng., in Balaji Weighing & packaging solutions Ltd • 1 year of experience in Educomp Solutions Ltd, as a Smart Class Coordinator. PERSONAL ASSETS: • Strong Communication, interpersonal, analytical and technical skills. • Ability to work efficiently in both independent and team environments. • Adaptable and efficient in work situations with changing responsibilities. PROJECT EXPERIENCE: Title : Class Transformation System (CTS). Client : Educomp. Duration : Aug ’11 to July12 Role : coordinator. Environment: Windows2003 server, Windows XP, Oracle, .net, c#. Description: Class Transformation System is a web application which is useful to teacher’s smart class effectively. The total application is divided in to three parts.  Class room - It consists of different board’s text books with respect to class, subject, Board.  Lesson plan – Here we found the lessons that we planned.  Planning – Here we can plan the lessons. Responsibilities:  Updating server whenever the versions are released.
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   Updating serverwhen the server license expired.  Generating reports from server daily, weekly and monthly send it to ASG manager.  Train the teacher’s to use application effectively.  Provide the extra content is required by the teacher’s.  Escalating issues to specialized support groups for complex technical issues.  Understanding problems & providing end user solution.