Scott Meyer CV

Scott Meyer CV

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  SCOTT EDWARD MEYER- CURRICULUM VITAE +49 176 7730 9785 [email protected] Referees available on request Nationality: New Zealand Location: Berlin, Germany Visa: Working Visa - Germany Availability: Immediately KEY TRANSFERABLE SKILLS 4 years experience as Account Manager in Direct Marketing sector 2 years administrative experience In-depth knowledge and familiarity using Microsoft Office suite, especially Excel Exceptional time-management and organisation skills Ability to review and streamline administrative processes Solid written and verbal communication skills to both clients and peers Consistently flexible, able to find solutions and meet deadlines on a daily basis WORK HISTORY Chubb Insurance Company, Melbourne, Australia October 2013 – March 2015 Senior Administration Assistant – Underwriter Support, Operations Services Division Key Responsibilities:  Senior point of contact for all administrative tasks across both Personal Lines Department and Department of Financial Institutions  Allocation of daily work flow for team of 5 across both departments  Reporting; Preparation of daily/weekly/monthly reports detailing premium targets vs booked premium, work levels, potential income, as well as completing accounting reconciliation reports as required  Chairing regular team meetings, providing updates at interdepartmental assemblages  Preparation of official documents, premium calculations and reports sent directly to brokers  Daily administration; Processing closings and invoices, policy endorsements and renewals  Juggling demands of internal and external stakeholders  Troubleshooting, team support/queries, training  Providing input from an operations perspective at innovation and process improvement workshops Key Projects:  Facilitated implementation of revolutionary policy tracking system across Personal Lines and Financial Institutions departments  New Business submission process; Transfer of new business registration process to operations services division. Supplied feedback at design stage to innovation team, solely responsible for training and execution. Assisted with change management within operations team.  Implementation of new appraisal process  Tracking sheet redesign project; Provided operations insight and advice at design stage. Project focussed on enhancement of policy tracking sheets to maximise efficiency and compatibility with recent systemic enhancements. New Zealand High Commission, London, United Kingdom October 2012 – April 2013 Administrative Assistant – Lodgements, Immigration New Zealand Key Responsibilities:  Lodging Visitor, Work, Skilled Migrant and Residence Visa applications to New Zealand  Ensuring applications meet lodgement requirements
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   Completing accuratedata entry for each application, managing daily allocated workload  Other daily duties; issuing visas, taking fees, issuing receipts and undertaking ‘cashing-up’ procedures at end of day. Returning failed lodgements ensuring traceability.  Communicating with customers where necessary to request additional information, update on processing – providing exceptional customer service at all times  Compiling, tagging and filing all types of residence files in a correct and consistent manner for assessment by Immigration Officers Lloyd James Ltd, London, United Kingdom October 2011 - October 2012 (maternity cover contract) Account Manager - Telecommunications Company Information: Lloyd James is a bespoke data solutions company offering broking, list management, data processing and database management services to some of the UK’s largest companies. Key Responsibilities:  Account management services for one of UK’s largest Broadband and Telecoms suppliers  Overseeing selection, cleansing and output of data for monthly acquisition campaigns  Responsible for daily data-processing BAU tasks including data capture and response to marketing optout requests, data transfer to/from ftp servers, maintenance of reference folder/data history, ensuring all data logs are continually up to date  Using Excel to prepare weekly Sales Reports  Preparation and distribution of project-specific documents; pivot tables, process flow diagrams, PowerPoint presentations, whenever required  Quality-Checking/cross-referencing campaign data ensuring appropriate output, adhering to DMA/industry standards, suppression hierarchies and Mailsort specifications  Liaising daily with marketing operational team, as well as third party data suppliers and print production teams via email and phone  Preparing job briefs and mailing matrices for both internal use and client approval  Hold weekly/monthly Status Meetings with client for Acquisition DM and OB activity Key Projects:  Co-ordinated data-flow and follow-up procedures across EM, OB and DM for Webleads: Orchestrated integrated approach to prospects who had indicated interest via clients website. Ensured data collected, processed and delivered to appropriate agency for timely follow-up in consideration of communication channel requested  Identified and selected potential prospects for bespoke adhoc Winback campaign (based on LLU status and date of disconnection). Oversaw processing and delivery of OB and DM campaign data. Developed subsequent reporting procedure to assess performance. Orangebox Wellington, New Zealand September 2008 - April 2011 Account Manager Company Information: Orangebox is a Direct Marketing firm specializing in mailing production and database services. Working with some of New Zealand’s largest companies Orangebox is considered a market leader in the Direct Marketing fulfilment sector with the best client service and data programming capabilities. Key Responsibilities:  Servicing a large and varied client base by coordinating the production of any Direct Marketing solution required – from data programming, through production to mailing.  Constant communication with clients on upcoming campaigns and job progress  Advising clients of NZ Post specifications and determining best mailing rate based on item specification and database quality.  Administrative duties: quoting, invoicing, reporting of sales figures  Coordinating suppliers, data programming and production staff
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   Campaign briefingwith clients to ensure all relevant information (timeline, specs, budget) are understood  Meetings and industry functions to engage with customers, ensuring their needs are being fully met and building strong relationships Key Clients:  Aim Proximity Wellington (Marketing Agency) key clients; Kiwibank, IAG State Insurance, Toyota New Zealand (Lexus)  Ogilvy (Marketing Agency) key clients; Earthquake Commission New Zealand, Energy Efficiency and Conservation Authority, Public Trust Bank  Royal New Zealand Ballet  Colgate Oral Care  AA Life Insurance  Format Print (Offset Printing) key clients; Dominos Pizza, Grosvenor Life Insurance  Landau Group (Print Management Service) key clients; Asthma and Respiratory Foundation NZ, Wellington SPCA  WWF NZ (World Wildlife Fund) Key Projects:  AA Life Insurance Cross-sell and Up-sell mailings. Detailed briefs supplied and followed to ensure correct pack components and copy (all variable)  Launch of Kiwibank’s ‘Go Fly’ Credit card (first wave). Complex data, copy and finishing requirements including custom fold and varying pack components. Closely worked with agency and printers to successfully deliver on tight deadline.  Kiwibank International Business launch; Complex programming requirement due to high number of text variations.  Foodstuffs NZ Christmas Club. Responsible for data entry of customer personal information from forms received daily from all supermarkets in Lower North Island. Once captured address information was ‘cleansed’ and uploaded to online server.  Royal New Zealand Ballet subscription campaigns 2009 and 2010. Raw data from ticketing agencies cleansed to ensure deliverability. Region-specific campaigns. High level of input from Orangebox at creative stage to ensure efficient mailing solution per campaign.  Ongoing targeted regional campaigns for Dominos Pizza; Raw data supplied from Dominos ordering system. Responsible for ‘cleansing’ of data, production and mailing. EDUCATION AND QUALIFICATIONS Bachelor of Arts, Majoring in Art History, Minor in Classics – 2008 University of Otago, Dunedin, New Zealand Bachelor of Science, Majoring in Psychology – 2008 University of Otago, Dunedin, New Zealand INFORMATION TECHNOLOGY SKILLS Windows / Macintosh, Microsoft PowerPoint, Microsoft Word - Proficient Microsoft Excel, Outlook - Proficient to advanced Experience with: Access Database software, Microsoft SQL Server PERSONAL INTERESTS Avid traveller; USA, Europe and Australasia conquered - South & Central America is my next adventure. Art, specifically 20th Century modernism and contemporary. Fitness; keen runner and gym goer. Music, all and any genres enjoyed. Big fan of music festivals.