SCREW BRIEFING!
agenda

Parts of briefing.
Interesting thing about briefing.
What IS the problem with briefing?
Briefing loves & briefing hates.
What next.
M
      creative to clien


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                    PM       t team
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clien                   to
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    nt




         P
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cl




                     to
                  nt
            c lie
AGREEING WHAT
    WE do
 doING WHAT
 WE’VE AGREEd
AGREEING WHAT        EE d:
        WE ALL AdoGR
                                   a re
                                       pu
                                         tat ion

             VE
 doING WHAT
                               d

        W E’          k to
                           buil

     AT
                    or
                at w
   H
 WE’VE AGREEd
             gre
 W  Cre
       ate
i gn
                                   d es
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                                        py               ger
                                     Co             ana
                                            nt m
                                      Clie
                                                          g
                                      P rogrammin
                                      Productio
                                                       n
                                     Pro
                                           ject                   Interesting thing about briefing
                                    Se            man             We choose to meet in interesting places seven dials 1872

                                   U arch                age
                                                             rs
                                    sa          te
Interesting thing about briefing       bi          ch
Brings different people together          lit         ni
                                              y         cia
                                                            ns




Interesting thing about briefing
It’s up to us to define the emotional                             Interesting thing about briefing
and phyisical spaces we meet up in                                We get forced to meet in uninspiring conditions boardroom 2006
most enjoyable part of briefing
the easiest most enjoyable
What’s the easiest part of writing a creative brief
What makes it easy to work with a brief
What causes the most headaches writing a creative brief
What makes it difficult to work with a brief
What’s the hardest part of briefing
hardest part of being briefed
“The formulation of a problem
is often more essential than
its solution.”

The problem with briefing
Audience as a human           INSERT INFO HERE
Audience as a profession      INSERT INFO HERE
Company, service or product   INSERT INFO HERE
Marketplace                   INSERT INFO HERE
Company objectives            INSERT INFO HERE
Competition landscape         INSERT INFO HERE




                                           AN EDUCATED DECISION




                                  whatever route


                                   Unclear brief
 GUESS?               GET?
                                   Unclear idea
                                   Unclear execution
                                                 cre              Medio
The briefs are not
  the problem
Behavioural change, not a change of template




                 It’s not about
                 the template




It’s about the
   journey




                                      Client need             Final work




                                  The problem with briefing
                                  we see it as a handover
It’s not a handover
or a race
It’s a journey
and an exploration




 together
and we’re all in it




Client Client team Creative



The problem with briefing
IDEA               DOING
                              IT

                                    INFORMATION
         INSIGHT




The problem with briefing
IDEA               DOING
                              IT

                                     INFORMATION
         INSIGHT
                                    IDE
                                       AL
                                            WO
                                              RL
                                                D


The problem with briefing
IDEA               DOING
                              IT

                                     INFORMATION
         INSIGHT
                                    RE
                                      AL
                                           WO
                                             RL
                                               D


The problem with briefing
IDEA               DOING
                              IT

                                     INFORMATION
         INSIGHT
                                    NE
                                      W
                                          WO
                                            RL
                                              D


The problem with briefing
kEY MESSAGE




             IDEA FULLY     IDEA FULLY     IDEA FULLY
              DESIGNED       DESIGNED       DESIGNED




                                             IDEA
                                          pROGRESSED

                                                        better exp
                                                            kEY MESSAGE      kEY MESSAGE       kEY MESSAGE


                                                                            loration to
                                                                                        get                    her
                            AUDIENCE                        IDEA SCRIbbLE     IDEA SCRIbbLE    IDEA SCRIbbLE
The problem with briefing

                                                        more effective idea finding

                                                                                                 IDEA
                                                                                              pROGRESSED
                                                                     better focus on execution




                                                                             AUDIENCE
Client teams are the only          But we need to collaborate        Creative teams need to:
ones that can:                     with each other to deliver:


• Question the client and change   • Required emotional response     • If we’re involved in briefing
  expectations                       (insight)                          rush to the brief not rush to
                                                                        the idea
• Define the strategy              • Required rational response
                                     (info/insight)                  • Understand our role in the
• Supply the background info                                           ‘team’ when it comes to
  (what the client does, what      • Required technical response       definining the brief
  the product/service is)            (info/behavioral insight)
• Technical info (what the         • A richer understanding of the
  requirements are)                  target (insight)
• Objective info (business and     • A richer understanding of the
  project – what the problems        marketplace (insight)
  are)
                                   • Possible key emotional
• Brand info (what the brand         benefits (insight)
  and what that means to their
  behavoiur)                       • A selection of propositions
                                     (creative thinking)
                                   • When we review creative ideas
                                     look for reasons why we can
                                     make things work rather than
                                     look for reasons to push them
                                     off the table.
CLIENT TEAM                                 CLIENT TEAM                               CLIENT TEAM                        CREATIVE TEAM
                                            CREATIVE TEAM                             CLIENT
Technical details of                        Work together to find                     Share directions                   Work on execution
the job;                                    variety of messages/                      on variety of                      of routes.
                                            stories.                                  messages/stories
ie: what the product                                                                  and agree 1 route                  Give justification for
service is/how the                                                                    (or 2 routes) to                   choices taken.
product service                                                                       progress.
works.


NEED                                        NEED                                      NEED:                              NEED:

To get all the basic info to ensure we’re   Understood process:                       Written doc on client feedback     Executions based on agreed ideas
not going back to the client again and                                                (issues with routes, not           with client steering. Created as close
again in a disorganised manner.             Client team discusses challenge with      suggestions).                      to finshed work as reasonable.
                                            creative lead.
‘BASICS’ brief written for                                                            Creative read and understand f     ‘EXECUTED’ work presentation
creative team.                              Creative lead involves as many            client feedback immediately. If
                                            creatives as poss for a short amount of   considered worth argueing then
                                            time in brainstorming.                    reasons given to client team
                                                                                      instantly to reason with client.
                                            Outcome shared with client team at
                                            end of brainstorm.                        ‘STEERING’ doc created with
                                                                                      client issues
                                            ‘IDEAS’ presentation created for
                                            client.




TIME SAVEd FRoM                             TIME SAVEd FRoM INTESIVE                  WASTE SAVEd FRoM NoT               TIME SAVING ANd BETTER
STRUGGLING To FINd                          BURST oF BRAINSToRM                       EXECUTING IdEAS To                 WoRK PRodUCEd
PRoPoSITIoNS                                ENERGY                                    THRoW AWAY

                                            FRUSTRATIoN SAVING FRoM                   FRUSTRATIoN SAVING
                                            UN-PRoGRESSEd IdEAS                       FRoM CLIENT
oVER To YoU...

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Screw briefing2

  • 1. SCREW BRIEFING! agenda Parts of briefing. Interesting thing about briefing. What IS the problem with briefing? Briefing loves & briefing hates. What next.
  • 2. M creative to clien P PM t team to clien to t tea pr am m to og crea ram tive te ive me M to c reat am rs te nt P nt ie c lie cl to nt c lie
  • 3. AGREEING WHAT WE do doING WHAT WE’VE AGREEd
  • 4. AGREEING WHAT EE d: WE ALL AdoGR a re pu tat ion VE doING WHAT d W E’ k to buil AT or at w H WE’VE AGREEd gre W Cre ate
  • 5. i gn d es s py ger Co ana nt m Clie g P rogrammin Productio n Pro ject Interesting thing about briefing Se man We choose to meet in interesting places seven dials 1872 U arch age rs sa te Interesting thing about briefing bi ch Brings different people together lit ni y cia ns Interesting thing about briefing It’s up to us to define the emotional Interesting thing about briefing and phyisical spaces we meet up in We get forced to meet in uninspiring conditions boardroom 2006
  • 6. most enjoyable part of briefing
  • 7. the easiest most enjoyable
  • 8. What’s the easiest part of writing a creative brief
  • 9. What makes it easy to work with a brief
  • 10. What causes the most headaches writing a creative brief
  • 11. What makes it difficult to work with a brief
  • 12. What’s the hardest part of briefing
  • 13. hardest part of being briefed
  • 14. “The formulation of a problem is often more essential than its solution.” The problem with briefing
  • 15. Audience as a human INSERT INFO HERE Audience as a profession INSERT INFO HERE Company, service or product INSERT INFO HERE Marketplace INSERT INFO HERE Company objectives INSERT INFO HERE Competition landscape INSERT INFO HERE AN EDUCATED DECISION whatever route Unclear brief GUESS? GET? Unclear idea Unclear execution cre Medio
  • 16. The briefs are not the problem Behavioural change, not a change of template It’s not about the template It’s about the journey Client need Final work The problem with briefing we see it as a handover
  • 17. It’s not a handover or a race It’s a journey and an exploration together and we’re all in it Client Client team Creative The problem with briefing
  • 18. IDEA DOING IT INFORMATION INSIGHT The problem with briefing
  • 19. IDEA DOING IT INFORMATION INSIGHT IDE AL WO RL D The problem with briefing
  • 20. IDEA DOING IT INFORMATION INSIGHT RE AL WO RL D The problem with briefing
  • 21. IDEA DOING IT INFORMATION INSIGHT NE W WO RL D The problem with briefing
  • 22. kEY MESSAGE IDEA FULLY IDEA FULLY IDEA FULLY DESIGNED DESIGNED DESIGNED IDEA pROGRESSED better exp kEY MESSAGE kEY MESSAGE kEY MESSAGE loration to get her AUDIENCE IDEA SCRIbbLE IDEA SCRIbbLE IDEA SCRIbbLE The problem with briefing more effective idea finding IDEA pROGRESSED better focus on execution AUDIENCE
  • 23. Client teams are the only But we need to collaborate Creative teams need to: ones that can: with each other to deliver: • Question the client and change • Required emotional response • If we’re involved in briefing expectations (insight) rush to the brief not rush to the idea • Define the strategy • Required rational response (info/insight) • Understand our role in the • Supply the background info ‘team’ when it comes to (what the client does, what • Required technical response definining the brief the product/service is) (info/behavioral insight) • Technical info (what the • A richer understanding of the requirements are) target (insight) • Objective info (business and • A richer understanding of the project – what the problems marketplace (insight) are) • Possible key emotional • Brand info (what the brand benefits (insight) and what that means to their behavoiur) • A selection of propositions (creative thinking) • When we review creative ideas look for reasons why we can make things work rather than look for reasons to push them off the table.
  • 24. CLIENT TEAM CLIENT TEAM CLIENT TEAM CREATIVE TEAM CREATIVE TEAM CLIENT Technical details of Work together to find Share directions Work on execution the job; variety of messages/ on variety of of routes. stories. messages/stories ie: what the product and agree 1 route Give justification for service is/how the (or 2 routes) to choices taken. product service progress. works. NEED NEED NEED: NEED: To get all the basic info to ensure we’re Understood process: Written doc on client feedback Executions based on agreed ideas not going back to the client again and (issues with routes, not with client steering. Created as close again in a disorganised manner. Client team discusses challenge with suggestions). to finshed work as reasonable. creative lead. ‘BASICS’ brief written for Creative read and understand f ‘EXECUTED’ work presentation creative team. Creative lead involves as many client feedback immediately. If creatives as poss for a short amount of considered worth argueing then time in brainstorming. reasons given to client team instantly to reason with client. Outcome shared with client team at end of brainstorm. ‘STEERING’ doc created with client issues ‘IDEAS’ presentation created for client. TIME SAVEd FRoM TIME SAVEd FRoM INTESIVE WASTE SAVEd FRoM NoT TIME SAVING ANd BETTER STRUGGLING To FINd BURST oF BRAINSToRM EXECUTING IdEAS To WoRK PRodUCEd PRoPoSITIoNS ENERGY THRoW AWAY FRUSTRATIoN SAVING FRoM FRUSTRATIoN SAVING UN-PRoGRESSEd IdEAS FRoM CLIENT