Session 51 Liv Øvstedal

Session 51 Liv Øvstedal

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  Indicators for describingurban public transport accessibility Mediate prosjektet – gemensamma tillgänglighetsindikatorer i Europa Liv Øvstedal, SINTEF Transportforum 2010 Linköping 2010-01-14
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  Agenda The Mediate project •Participants, objectives, key deliverables (tools) Process of identifying indicators • Tasks, framework, terms Accessibility indicators for urban PT • What are the indicators, why & how • Next steps Transportforum 2010 www.mediate-project.eu 2
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  Mediate Project ACoordination and Support Action FP7: Methodology for describing the accessibility of transport in Europe SINTEF (NO) Transport for London (UK) (Coordinator) POLIS (BE) IMOB, Hasselt University (BE) AGE (BE) TIS.PT (PT) Transport & Travel TIMENCO (BE) Research (UK) Transportforum 2010 www.mediate-project.eu3
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  Mediate objective to contribute to the development of inclusive urban transport systems with better access for all citizens through the development of a set of tools to help measure and improve accessibility in public transport Transportforum 2010 www.mediate-project.eu 4
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  Mediate key deliverables To establish a common European methodology for measuring and improving accessibility to transport based on defining indicators, identifying good practice and developing a self-assessment tool: Set of indicators Self-assessment tool Portal on Accessibility www.aptie.eu Good Practice Guide End User Platform Representing a broad range of passenger groups to provide input to Mediate Define a strategy for the End User Platform to become a permanent forum Transportforum 2010 www.mediate-project.eu 5
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  Mediate Stakeholder Groups End User Platform: 10 individuals and organisations representing groups of people who encounter barriers to using public transport in European cities Working Groups: 20 local authorities and transport providers representing European cities Expert Group: 5 European experts in the field of public transport accessibility Transportforum 2010 www.mediate-project.eu 6
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  Public transport Permanent End User accessibility portal Platform Data collection Validation Indicators of tool at 2-3 sites Good practice guide Mediate stakeholders: End-user platform, local authorities, experts 7
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  Indicators; what, why,who & how? What is an indicator? • Simplified expression representing a phenomenon Indexes Indexes (related to basic data), chosen to simplify and communicate • Descriptive, measurable or estimated • Express direction and tempo of development Indicators Indicators Why indicators? Processed data Processed data • Points outs strengths and weaknesses (statistics etc.) (statistics etc.) • Mutual understanding of quality level between stakeholders Data, measures etc. • Learning process, better insight Data, measures etc. Who and how? • City authorities ask for relevant data from stakeholders or invite all stakeholders around table • Public transport system at urban level needs to be defined • May also be used for specific line, service, public transport operator etc. Transportforum 2010 www.mediate-project.eu 8
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  Process of identifyingindicators Review of previous initiatives (review report) Workshop on important accessibility issues (end-user platform, city representatives, experts) Preliminary Questionnaire: Feedback on issues, aspects, phrasing, scales, and prioritising (end-user platform, city representatives, experts) Common understanding of essential terms Transportforum 2010 www.mediate-project.eu 9
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  Framework (1) Principles informing the selection and presentation of indicators Encountering societal barriers produces disabilities • Mediate focus on the situation for older people and disabled people, when relevant prioritised before other passenger groups. Urban public transport • Regular service with scheduled timetable and stops • Taxi and door-to-door services supplement regular public transport services “Holistic approach” • All modes, all elements of the travel chain (urban area) • All phases of the planning & implementing process, improving through subsequent planning cycles • All relevant stakeholders Transportforum 2010 www.mediate-project.eu 10
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  Framework (2) Improvingthrough subsequent planning cycles (levels of development) PLANNING USER NEEDS LEADERSHIP EVALUATION POLICY & EFFECTS ON PAPER MEANS & PERSONNEL COMPLEMENTARY ACTIONS PROMOTION & VEHICLES & PARTNERSHIPS TRAVELING INFRASTRUCTURE Source: INFORMATION Bypad project ACTIONS Transportforum 2010 www.mediate-project.eu 11
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  Framework (3) Awareness that accessibility looks different from the view of different stakeholders Confidence is essential for the traveller Source: EN 13816 Transportforum 2010 www.mediate-project.eu 12
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  PT accessibility indicatorthemes • Accessibility policy & investments • Service operations & standards • Accessible information & ticketing systems • Accessible vehicles & built environment • Seamless travel (modal interoperability) For each theme - Key indicators - Sub-indicators - Detailed data collection (questionnaire) Transportforum 2010 www.mediate-project.eu 13
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  Key and sub-indicators Theme A: Accessibility policy & investments (example) Key indicators A1 Accessibility plan: Current plan at urban level (yes/no) A2 End-user involvement in all stages of policy delivery (qualitative description) A3 Integrated accessibility policy; integrated part for all policy & all partners (qualitative description) Sub-indicators (A1) A1.1 Accessibility plan status: Updated formal or voluntary plan at urban level (yes/no) A1.2 Political commitment at local, regional and national level (both national & local/either/no) - Detailed indicator themes Transportforum 2010 www.mediate-project.eu 14
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  Indicator scales Yes/no, %, qualitative description, policy approach Policy approach (TQM): Integrated: Consider all population groups, travel chain elements, and delivery phases System-oriented considering specific target groups or travel chain elements through the policy circle: planning, actions, monitoring, evaluation Isolated to specific groups, travel chain elements, modes or locations Ad hoc: Sometimes included 15
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  Contributions compared to Nordic accessibility indicators Mediate indicators Nordic indicators - Urban level: Focus on insight, - National level: Monitoring, learning, develop measures comparison, identify gaps - Process and performance - Performance indicators indicators (provider & customer) (provider) - Indicate degree of improvement - Accessible: Yes / no May contribute to harmonize the May contribute to Nordic coordination understanding on European level 16
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  Project timeline 2009 • Dec. 2008 Project Kick-off • Mar. 2009 2nd Working Group Meeting • Sep. 2009 3rd Working Group meeting • Dec. 2009 – Feb. 2010 Final set of Indicators 2010 • Mar 2010 4th Working Group Meeting • June 2010 Delivery of Self-assessment Tool • Sep. 2010 Local Workshops • Nov. 2010 Final Conference in London Transportforum 2010 www.mediate-project.eu 17
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  Thank you foryour attention! Key indicators are presented in appendix More information: Mediate: www.mediate-project.eu Accessibility in public transport: www.aptie.eu (www.accessiblepublictransportineurope.eu) Liv Øvstedal [email protected] Transportforum 2010 18
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  A. Accessibility policy& investment A1 Accessibility plan: Current plan at urban level (2 sub-indicators) Yes/no A2 End-user involvement at all stages in planning and implementing process (4 sub-indicators) Qualitative description A3 Integrated accessibility policy for all issues and partners involved (physical planning, maintenance, procurements, qualifications, funding, involvement) (6 sub-indicators) Qualitative description Transportforum 2010 19
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  B. Service operationsand standards B1 Meeting user needs: Assistance, staff training, complaint procedures, security (5 sub-indicators) Qualitative description B2 Accessibility maintenance: Plan, routines & monitoring to ensure accessibility is maintained. Yes / partly /ad hoc /no B3 Fare policy & supplementing transport services: Fare policies, affordability, door-to-door services (2 sub-indicators) Qualitative description Transportforum 2010 20
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  C. Accessible information & ticketing systems C1 Accessible information: Multi-format and dynamic info before and on trip: Travel info, disruptions, emergency & accessibility info. Travel training (3 sub-indicators) Integrated / system-oriented / isolated / ad hoc C2 Simplified ticketing: Buying, validation etc. Integrated / system-oriented / isolated / ad hoc Transportforum 2010 21
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  D. Accessible vehicles& built environment E. Seamless travel D1 Accessible vehicles & built environment: Pedestrian environment, platform and vehicle (3 sub-indicators) Integrated / system-oriented / isolated / ad hoc E1 Seamless travel: Integrated physical access, information & ticketing throughout travel chain, independent of mode and operator Integrated / system-oriented / isolated / ad hoc Report will be available at www.mediate-project.eu Transportforum 2010 22