Social Media Success for
Marketers & Entrepreneurs:
Beyond the Basics
Milena Regos
Out&About Marketing
‣ Award winning marketing professional with 20 years of
traditional and digital experience in B2C and B2B.
‣ Founder/Principal Out&About Marketing, digital marketing
and social media consultancy focusing on results, word of
mouth campaigns and creating long lasting relationships with
customers.
‣ Frequent speaker on marketing and social media. Past
appearances include 1-800-Flowers, American Marketing
Association, TriNet and more.
‣ Skier, paddleboarder, mountain biker, yogi, traveler.
About Me
More than 80% of
SMBs plan to increase
their use of social
media
Source: Media Bistro
But you
have more
important
things to
worry
about
These 3 systems can really help
#1
#2#3
HootSuite
Add a link
Select a network to send to:
Facebook
Twitter
LinkedIn
Google+
Attach an image
Great way to schedule ahead tweets and
evergreen content
Quick access to all your networks and important
streams
Add social networks, streams
and apps
Stay on top
of the news
with
HootSuite
Syndicator
Monitor your
competition with a
Twitter list/
HootSuite tab
Monitor a
hashtag
Set up geo-
location
search for
local
businesses
Monitor and
comment
on Google+
and
Instagram
Organize your teams and networks. Set up
approval process and conversations within
HootSuite
Review all scheduled updates in one place
Review all updates for the week
Review all updates for the month
Run reports from ready templates or create your own
See your
Twitter
Profile
snapshot
Check out your Twitter growth over time
Review you
Twitter
engagement
metrics
See which links are
most popular / number
of clicks
Identify influencers
(Module going away)
How many clicks did you
get over time
Brand reputation
monitoring / What’s the
sentiment
Get a snapshot of your Facebook pages
directly in HootSuite
See how you stack up against your competitors
Connect with Google Analytics
Use HootSuite to:
‣ Set up a social media dashboard to manage
multiple accounts and social networks
‣ Advanced Twitter techniques for business success
‣ Monitor Twitter lists
‣ Work as a team
‣ Get easy reporting
Social Bro
Search for your customers on Twitter, sort them by
influence and add them to a list so you can engage
in the future
Review
each
profile
separately
right
within
SocialBro
Identify your influencers and
the people who you influence
and engage with them
Powerful Analytics
Identify which tweets generate high
engagement
Review your engagement metrics and discover
individual tweet metrics
Compare your account to 2 more accounts
Review the follower’s bio tagcloud
Quickly follow/unfollow people
Improve your engagement
Discover better targeting. Convert
emails into Twitter profiles.
Use Social Bro to:
‣ Build your community
‣ Target
‣ Get powerful analytics
‣ Benchmark against your competitors
‣ Get best time to tweet reports
‣ Follow/Unfollow
Simply Measured
Serious
measurements
+ some free
reports
Understand Facebook’s engagement over time
Get your complete Twitter picture
Twitter engagement
Followers activity
Potential Impressions from brand and users
Get a complete snapshot of all your channels
Review engagement across social networks
Provide a report for each network
Review channel activity
Influencers Engagement and Reach
Use Simply Measured to:
‣ Measure all of your social networks in one place
‣ Get advanced analytics and know what’s working
‣ Improve your social media reach and ROI
‣ Competitive analysis and benchmarking
‣ Download to Excel or PowerPoint
Q&A
Thank you!
Slides on: slideshare.net/
milenaregos
For marketing & social media help:
www.outandaboutmarketing.com
Twitter @milenaregos

Social Media Success for Marketers and Entrepreneurs: Beyond the Basics