skumar

skumar

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  Surender Kumar Contact +91 9910790552 / 8826809595 [email protected] Career Objective A growth-oriented position and challenging job profile in information Technology in a growing organization. Experience Summary An accomplished information technology professional having Five Year plus hands-on technical and experience from IT companies with excellent services delivery skills, motivated self-starter possessing strong analytical, organizational & problem solving skills. Academic Qualification  B.Com Pass from Rajasthan University  12th Pass from Ajmer Board Rajasthan.  10th Pass from Ajmer Board Rajasthan. Professional Qualification  Advance Diploma in Computer Hardware and Networking from JetKing.  MCP on Windows XP and windows 2003 server.  Installation and Configuration Windows XP (70-270) Experience SYSNET Global Technologies Pvt. Ltd. Presently I am working with Sysnet Global Technologies Pvt. Ltd. As a Sr. System Analysis. Client side is Hindustan Coca Cola Pvt. Ltd. My Job Profile is :- • User administration (setup and maintaining account) Create new users resetting user passwords Lock/unlock user account. • Workstation creation & deletion, provided internet access to user, Group access assignment, • Outlook & Lotus notes mail configuration and troubleshooting in user system, Laptops and phones as Nokia, iPhone, iPad, BlackBerry & Windows Phone. • Installation and troubleshooting of Symantec Endpoint projection 11.0 client sides. • OS installation and Troubleshooting Windows XP, Win7, Win8 & Win Server 2000,2003,2008 • Installation, configuration and troubleshooting of MS Lync & Microsoft office 2010 & 2013. • Install and configure and supports Share Drive & One Drive Configuration. • First level support for Hardware problem and logging hardware call to vendor for their 2nd level support and close those calls with follow-up in a timely manner. • Management of Print server. • Configuration of access Point (Wi-Fi)
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  • Installation &troubleshooting VPN client, RSA Soft token. • Remotely support to client using remote software (Net Meeting, VNC, LANDesk & MS Lync etc.) • Reliance/Tata photon data card activation, installation, configuration & troubleshooting • Create VPN setup in user system through data card. • Maintain of all IT assets Printers, Laptops & Desktops etc. CMS InfoTech Pvt. Ltd. One year working experience with CMS InfoTech Pvt. Ltd. As a IT Executive. Same project of Bajaj Allianz General Insurance Co. Ltd. Precision Tecserve Pvt. Ltd. (Experience 3.5 Year) As a Sr. System Engineer & client side is Bajaj Allianz General Insurance Co. Ltd. Working as a Sr. Technical support Engineer Job Profile :- • User administration (setup and maintaining account) Create new users resetting user passwords Lock/unlock user account. • Troubleshooting WAN Connectivity, Link Control & Coordinate with ISP. • Mail configure in BlackBerry, Nokia, iPad & iPhone. • Co-ordinate with team and help them to solve the technical troubleshoots. • Co-ordination with various vendors for spare Mgt. In case of hardware failure. • Outlook Configuration and troubleshooting. • Lotus notes configuration and troubleshooting. • Configuration in Net gear & Cisco Router. Install and Configure Sonic Wall Firewall device. • LAN & WAN setup create and troubleshoot in Wireless Router and Wireless Access point. • Network Printer management & system software support. • Installation & Trouble shooting of Windows XP, 2003, Vista & Windows 7. • Inventory (S/W & H/W) Maintenance and upkeep. • First level support for Hardware problem and logging hardware call to vendor for their 2nd level support and close those calls with follow-up in a timely manner. • Installation of Symantec & NOD32 Antivirus and update. • Maintaining reports for weekly and monthly Asset Inventory. • Maintaining reports for daily, weekly and monthly calls. • UPS administration and maintenance Asset management & Handling. • Manage EPABX troubleshooting & Administration. • Manage video-conferencing setup & schedule.
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  QH Talbros AutomotiveComponents Ltd. (Experience 18 Month) As a Desktop Support Engineer, in QH Talbros Automotive Components P. Ltd. I was responsible for the following:- • Create user account in Active Directory and set Group Policy. • Create User mail in Exchange Server and reset/unlock user password. • Installation of MS Outlook, Configuration and Troubleshooting. • OS installation and Troubleshooting Windows 98, XP, 2000, 2003. • N/W Printer Installation. Trouble shooting of Windows XP. • Install Software in CNC Machine and Troubleshooting. • Setup and installation of LAN. Switch, Hub & Wi-Fi access point. • Installation & Configuration of peripherals. • Weekly upgrading the software on Server, Taking regular Backup on servers. • ERP & Oracle Software troubleshooting. • Manage EPABX troubleshooting & Administration. • Other Software Installation- Adobe Reader, WinZip, Java, Oracle Etc. • Installation of Trend Micro Office scans Antivirus and update. • Installation of (O.S) through Image Burn. Packages and software on desktop of corporate users Personal Details Date of Birth - 2nd June 1984 Father Name - Mr. Ravi Dutt Jangid Marital Status - Married Nationality - Indian Passport No. - J0065946 Permanent address - VPO- Pichanwa Th.- Chirawa, Dist. - Jhunjhunu (Raj.) Date: Place: (Surender Kumar)