Sm investments profile

Sm investments profile

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  1 SM INVESTMENTS (Z)LIMITED COMPANY PROFILE
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  2 CONTENTS 1. Background 2. Objectives 3.Our vision 4. Company Values 5. Our services 6. Service Delivery 7. Expertise in transport and logistics solutions 8. Delivery performance and tracking 9. Health and safety 10.Staff and management 11.Contact details 12. Client Links
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  3 Background SMINVESTMENT (Z) LIMTEDis a transport company established and incorporated in June 2007. The primary purpose of the business is the transportation of various goods (containers inclusive) from various sites around the greater part of southern Africa. We have offices in Zambia and South Africa. Our offices in Zambia are in Maken, Chipwenupwenu road, Plot 39/7A number Lusaka while in South Africa we are in Jonesburg, New Town No. 3 Malan Street. The business owns a fleet of trucks and side loader trailers that are able to transport containers, to various sites. Our aim is to provide a service oriented Transport service throughout SADC region incorporating, Zimbabwe, Zambia, DRC, Malawi, Botswana, Namibia and some other regions of Angola. Our business objectives To provide an efficient transportation solution to our clients. To expand our current fleet to accommodate the growing needs of the business in southern Africa. To provide a safe working environment for staff and associated business partners. To promote business success through the ethos of service, dedication and integrity. Our vision SMINVESTMENT Transport aims to provide affordable, reliable, efficient one stop logistical and warehouse services for all types of road transportation in the southern region. We strive to be the most successful transportation company in the regional industry and to continually improve our market share by offering competitive rates in conjunction with superior service, optimal use of available resources, innovation and cost saving initiatives. Company values Through its suite of road transport services, SMINVESTMENT Transport is one of the leading one stop logistics transport companies servicing Southern Africa. The company aims to maintain and grow on its high profile in the market by: • Maintaining service excellence • Providing superior transport solutions according to each customer’s needs • Treating staff and customers with respect and honesty • Appointing high quality staff (vetted by extensive background checks) • Developing new and innovative ways to safely and cost effectively transport cargo • Offering customers a dedicated, personalized service.
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  4 Our services SMINVESTMENT hasa particular focus on servicing the mining industry. We are currently expanding our services within Southern Africa and aim to extend them to other regions of Angola and Namibia. We offer the following services: • Storage and warehousing facilities • Materials handling (mining equipment and related chemicals and sundries) • Load consolidation services • Receiving and dispatching of goods • Safe and secure vehicle parking • International collections and deliveries to various destinations • Dealing with and transporting hazardous goods • Dealing with abnormal loads (Please contact us for further information) [email protected] Service delivery SMINVESTMENT Transport is comprehensively equipped with a wide range of well maintained transportation equipment and vehicles. To ensure a high quality, efficient and prompt service, our vehicles are regularly serviced and strictly maintained to set manufacturer maintenance schedules. A high level of driver training maintains the excellent standard of our fleet. The following vehicles and transportation equipment are available: • Three Volvo trucks and trailers • One Actors Benz truck & trailer • One Agos Freightliner truck & trailer • One International truck and trailer Expertise in transport and logistics solutions SMINVESTMENT Transport is a specialist on the transport routes in Southern Africa. It provides a comprehensive transport service inclusive of all the customs documentation required. All goods from computers to chemicals and huge mining machines including reagents, abnormal loads and consolidation of items from depots. This form of service delivery is the company’s core business and strength, and we pride ourselves in providing the service exceptionally well. This is attested to by our clients. Our company is known for the outstanding rapport it has with all relevant employees and managers, and its ability to get all goods on site without damage and on time. SMINVESTMENT Transport is highly respected by its clients, because the company is organized and thorough in its planning and paperwork. It is always on time, especially so in breakdown situations where goods have to be transported in less than 24 hours.
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  5 Our company understandsthe need to improve the quality of service provision and has both quality control and performance measurements in place. In addition we ascribe to a Corporate Social Responsibility plan. Delivery performance and tracking To ensure the continued delivery of our high quality and prompt services, the following measures are in place: • Driver performance is continually monitored using satellite surveillance and management devices in all vehicles. Details of each trip are recorded and assessed to ensure the safety of the drivers, vehicles and goods transported • Delivery times on all routes are strictly monitored • One centralized operations offices constantly monitor all vehicles to ensure proper fleet management. These offices communicate with our clients on a regular basis. • All trucks are equipped with mobile phones and satellite tracking These measures mean that goods arrive safely and on time, and that as a company we are constantly aware of the whereabouts of our vehicles. In addition we provide our clients with constantly updated and cost effective general stock transport. Health and safety We are committed to ensuring that the cargo of our customers reaches all destinations safely and without any setbacks. Similarly, the health and safety of all our employees is very important to us. In this regard, extensive occupational Health and Safety procedures have been implemented, and all Health and Safety regulations are strictly adhered to. We have implemented a strict Alcohol and Drug Policy, and random checks are implemented throughout SMINVESTMENT Transport on all personnel. A policy of “No Tolerance” is enforced. . These specialist capabilities mean that SMINVESTMENT Transport is equipped to deal with any eventuality at any time. Staff and management SMINVESTMENT Transport has a management structure which ensures administrative accountability and exceptional client service. Continual in-service training is provided by outside specialists to all management staff. This relates to labour relations and law, In addition, on the job training is given to all our customs clerks, thereby ensuring that custom documentation is of the highest standard, and that checks and balances are in place to prevent unnecessary delays at border posts. Administrative control is exceptionally important to us, and functions at the highest level possible. This is to ensure quick and efficient invoicing of clients, which means that customs documentation is rapidly returned to clients for tax purposes.
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  6 CONTACT DETAILS Lusaka Zambia MakenArea Plot No. 39/7A Chipwenupwenu Road E-mail: [email protected] PHONE: +260977786165 South Africa New Town No. 3 Malan Street Jonesburg SA E-mail: [email protected] PHONE: +27787663443 Client Links 1. Lumwana mine Cindy [email protected] 2. Castle Transport Gerrie Coetzee [email protected] 3. SDV 4. Food Reserve Agency 5. Bwana Mukubwa mine 6. Omnia Company