Utilities       the way we do it




             Smart Home Services
             A flexible, open platform that connects utilities directly with their customers,
             helping both to meet their energy management objectives.




             As the utility sector embraces the        with home security and entertainment
             Smart Energy era with major programs      systems and browse the Internet. In
             to deploy smart meters and smart          short, they help the consumer to
             grids, consumers are looking for          control their home.
             solutions to conserve energy and
             manage utility budgets.                   This is great for the consumer and, of
                                                       course, helps any utility mandated by
             There’s now a range of home energy        its regulator to reduce overall energy
             management solutions on the market.       consumption. This also allows for the
             Simple in-home devices read energy        utility to develop a closer relationship
             consumption from the smart meter          with their customer.
             and multiply it by the tariff to give a
             cost. The consumer has to do the rest.    But devices alone don’t help the utility
                                                       to run a sophisticated demand
             Web portals are available that can show   response program—one that works
             consumption and give tips on how to       without jeopardizing the customer’s
             reduce costs. More powerful in-home       level of comfort at home. They
             devices—that can communicate with         don’t help the utility,
             household appliances, analyze
             consumption patterns, respond
             automatically and recommend how
             to make savings—are just entering the
             fray. They can also work




Smart Home
www.capgemini.com/smartenergy




operating in a competitive market, to       Capgemini’s Smart Energy Services:                          Offer a unique, turn-key solution
retain customers. They don’t help the                                                                    called Managed Business
utility to provide additional services to       Have extensive utilities industry                       Services, which has a usage-based
the home and generate new revenue                experience with an unequaled track                      pricing model
streams to compensate for the                    record for successful innovation
reduction in energy usage.                       and delivery. We offer our clients                     Offer strategic relationships and
                                                 lessons learned and a growing                           delivery experience from an
Capgemini’s innovations have made us             knowledge base                                          ecosystem of long-standing global
leaders in smart metering and smart                                                                      technology partners
grid. We also have many years of                Lead the industry in the delivery
experience in smart home. Now we’re              of smart energy solutions in mass                   For more information about Smart
developing a range of services for               deployment and production                           Energy Services, please visit
utilities that connects them directly                                                                www.capgemini.com/smartenergy.
with their customers, helping both to
meet their energy management
objectives. We’re using an open,
                                                Smart Energy Services—Experience Reduces Risk
flexible and modular platform that
allows utilities to bring on new
                                                Capgemini’s Smart Energy Services (SES) provides the full spectrum of smart metering,
consumer services and support new               smart grid, smart home and smart analytics solutions through leveraging best practices
devices and appliances in the home              developed over the last 10 years working alongside the world’s leading utilities. Our
quickly and easily. This is key to giving       team has extensive utilities industry experience with an unequaled track record for
consumers choice and to keeping                 successful innovation and delivery. We are helping over 43 million utility customers
them engaged.                                   by delivering sustainable energy efficiency and environmental solutions—transforming
                                                utility operations and the customer experience. Our commitment is strong with more
It is this engagement that means the            than 8,400 professionals dedicated to the utility sector. More information is available at
consumer will not just ‘set it and forget       www.capgemini.com/smartenergy
it’. Continued interaction means the
consumer has an ongoing focus on
reducing energy consumption and
smoothing out peaks in demand.
This, in turn, means an ongoing
                                                                       About Capgemini
                                             ®




connection with the utility, the key
to retention marketing and revenue                             With around 120,000                   With EUR 670 million revenue in
generation programs.                                        people in 40 countries,                  2011 and 8,400 dedicated consultants
                                                Capgemini is one of the world’s foremost             engaged in Utilities projects across
Please contact Capgemini for more               providers of consulting, technology and              Europe, North & South America and
information about the development of            outsourcing services. The Group reported             Asia Pacific, Capgemini’s Global Utilities
a new concept in Smart Energy.                  2011 global revenues of EUR 9.7 billion.             Sector serves the business consulting
                                                Together with its clients, Capgemini                 and information technology needs of
                                                creates and delivers business and                    many of the world’s largest players of
Why are Capgemini’s
                                                technology solutions that fit their needs             this industry.
Smart Energy Services Unique?
                                                and drive the results they want. A deeply
Capgemini’s Smart Energy Services               multicultural organization, Capgemini                More information is available at
are real, in the market now and                 has developed its own way of working,                www.capgemini.com/energy
already making a difference for                 the Collaborative Business ExperienceTM,
utilities around the world. We                  and draws on Rightshore®, its worldwide
support utilities and their customers           delivery model.
by delivering sustainable energy                Rightshore® is a trademark belonging to Capgemini.
efficiency and environmental solutions
— transforming utility operations
and customer fulfillment. Our
commitment is strong with more than         Steven Harris                                                David DuCharme
                                                                                                                                                 022_EUC_HMNMSFLR_01192012




7,000 professionals dedicated to the        Capgemini Smart Energy Services                              Vice President
utility sector.                             steven.harris@capgemini.com                                  Smart Energy Services
                                            +44 (0)870 366 0174                                          david.ducharme@capgemini.com




                                            Copyright © 2012 Capgemini. All rights reserved.

Smart Home Services

  • 1.
    Utilities the way we do it Smart Home Services A flexible, open platform that connects utilities directly with their customers, helping both to meet their energy management objectives. As the utility sector embraces the with home security and entertainment Smart Energy era with major programs systems and browse the Internet. In to deploy smart meters and smart short, they help the consumer to grids, consumers are looking for control their home. solutions to conserve energy and manage utility budgets. This is great for the consumer and, of course, helps any utility mandated by There’s now a range of home energy its regulator to reduce overall energy management solutions on the market. consumption. This also allows for the Simple in-home devices read energy utility to develop a closer relationship consumption from the smart meter with their customer. and multiply it by the tariff to give a cost. The consumer has to do the rest. But devices alone don’t help the utility to run a sophisticated demand Web portals are available that can show response program—one that works consumption and give tips on how to without jeopardizing the customer’s reduce costs. More powerful in-home level of comfort at home. They devices—that can communicate with don’t help the utility, household appliances, analyze consumption patterns, respond automatically and recommend how to make savings—are just entering the fray. They can also work Smart Home
  • 2.
    www.capgemini.com/smartenergy operating in acompetitive market, to Capgemini’s Smart Energy Services:  Offer a unique, turn-key solution retain customers. They don’t help the called Managed Business utility to provide additional services to  Have extensive utilities industry Services, which has a usage-based the home and generate new revenue experience with an unequaled track pricing model streams to compensate for the record for successful innovation reduction in energy usage. and delivery. We offer our clients  Offer strategic relationships and lessons learned and a growing delivery experience from an Capgemini’s innovations have made us knowledge base ecosystem of long-standing global leaders in smart metering and smart technology partners grid. We also have many years of  Lead the industry in the delivery experience in smart home. Now we’re of smart energy solutions in mass For more information about Smart developing a range of services for deployment and production Energy Services, please visit utilities that connects them directly www.capgemini.com/smartenergy. with their customers, helping both to meet their energy management objectives. We’re using an open, Smart Energy Services—Experience Reduces Risk flexible and modular platform that allows utilities to bring on new Capgemini’s Smart Energy Services (SES) provides the full spectrum of smart metering, consumer services and support new smart grid, smart home and smart analytics solutions through leveraging best practices devices and appliances in the home developed over the last 10 years working alongside the world’s leading utilities. Our quickly and easily. This is key to giving team has extensive utilities industry experience with an unequaled track record for consumers choice and to keeping successful innovation and delivery. We are helping over 43 million utility customers them engaged. by delivering sustainable energy efficiency and environmental solutions—transforming utility operations and the customer experience. Our commitment is strong with more It is this engagement that means the than 8,400 professionals dedicated to the utility sector. More information is available at consumer will not just ‘set it and forget www.capgemini.com/smartenergy it’. Continued interaction means the consumer has an ongoing focus on reducing energy consumption and smoothing out peaks in demand. This, in turn, means an ongoing About Capgemini ® connection with the utility, the key to retention marketing and revenue With around 120,000 With EUR 670 million revenue in generation programs. people in 40 countries, 2011 and 8,400 dedicated consultants Capgemini is one of the world’s foremost engaged in Utilities projects across Please contact Capgemini for more providers of consulting, technology and Europe, North & South America and information about the development of outsourcing services. The Group reported Asia Pacific, Capgemini’s Global Utilities a new concept in Smart Energy. 2011 global revenues of EUR 9.7 billion. Sector serves the business consulting Together with its clients, Capgemini and information technology needs of creates and delivers business and many of the world’s largest players of Why are Capgemini’s technology solutions that fit their needs this industry. Smart Energy Services Unique? and drive the results they want. A deeply Capgemini’s Smart Energy Services multicultural organization, Capgemini More information is available at are real, in the market now and has developed its own way of working, www.capgemini.com/energy already making a difference for the Collaborative Business ExperienceTM, utilities around the world. We and draws on Rightshore®, its worldwide support utilities and their customers delivery model. by delivering sustainable energy Rightshore® is a trademark belonging to Capgemini. efficiency and environmental solutions — transforming utility operations and customer fulfillment. Our commitment is strong with more than Steven Harris David DuCharme 022_EUC_HMNMSFLR_01192012 7,000 professionals dedicated to the Capgemini Smart Energy Services Vice President utility sector. [email protected] Smart Energy Services +44 (0)870 366 0174 [email protected] Copyright © 2012 Capgemini. All rights reserved.