Seeing the Whole Picture with
             Visual Marketing
                   February 2013

                   Presented by
                   Helen Todd, @helenstravels, Sociality Squared
                   Chris Thornton, @CMORocks, Definition 6

                   #smwPinterest | #SMWNYC
                   Check-in to Definition 6 on Foursquare




@helenstravels/@CMORocks #SMWPinterest
The Presenters
Our Presenters
Helen Todd, @helenstravels
   • Co-founder & CEO
   • Sociality Squared
   • General Facebook Nerd

Chris Thornton, @CMORocks
   • Chief Marketing Officer
   • Definition 6
   • Atlanta based
“A picture is worth ten
               thousand words.”
                             –Fred Barnard



@helenstravels/@CMORocks #SMWPinterest
• High-level look at visual
  communication in social
  media and the mobile web:
  Images & Video

• Platform-specific look and the
  nitty gritty details.
@helenstravels/@CMORocks #SMWPinterest
Seeing the Whole Picture with Visual Marketing
Seeing the Whole Picture with Visual Marketing
Seeing the Whole Picture with Visual Marketing
Image source: Julie Davis Studio
Seeing the Whole Picture with Visual Marketing
And POP in the Stream
and Screen Real Estate
A picture communicates more immediately
across language barriers than any other form
of communication.
       -Adam Marelli
Visual Communication is Important…
Photos: Key To Facebook
Engagement
Internet Evolved: The Social Web
Marketers are missing
the point…
 • Marketers using social
   incorrectly

 • Messaging out of context;
   duplication of traditional

 • Too focused on distribution
   vs. storytelling
Why do we share?

 To give value and entertainment to
 others
 To provide a sense of who we are
 to others
 To stay connected and build
 relationships with others
 To create personal involvement
 and feel connected with others
 To persuade others to care about
 what we care about
Who’s doing the sharing?



Hipsters            Careerists   Connectors



Boomerangs           Altruists   Selectives
You can share too much…
Content & Context Makes Brand Fans
         •   Are you building a community or enabling fandom and
             followers (not the same thing). Communities take time and
             effort to grow.

         •   Communities can be low cost messaging vehicles that can
             help marketers reach an audience already engaged with your
             brand.

         •   Content + Context = Conversation

         •   Real Relationships are built through dimensional & collective
             experiences

         •   Don’t just talk to your community…enable them to talk to
             each other
Listening
•   “Listen" to what people are saying about
    your content.

•   Do they have complaints or praise?

•   Identify what they’re interested in and
    customize your messages accordingly.

•   Use feedback to create ongoing value
Attention is a
limited resource

Focus your
efforts.

Have a plan.
Seeing the Whole Picture with Visual Marketing
AOL is of the Past…
Regardless of Platform,
Facebook is Important
“Of all of our inventions for mass communication, pictures
  still speak the most universally understood language.”
                                        - Walt Disney




@helenstravels/@CMORocks #SMWPinterest
Seeing the Whole Picture with Visual Marketing
What Platforms Should Your
                      Brand Be On

Answer these questions:
  • What are your brand’s goals?
  • What are your brand’s resources (budget &
    bandwidth)
  • Where is your brand’s audience?
Seeing the Whole Picture with Visual Marketing
Distribution: Plant Seeds
        & Cross-Promote
Video: YouTube, Vimeo and Vine
Relevance is key….
Video is Big…
 • 4 Billion Videos viewed on You Tube Every Day

 • Online Video Budgets increased by 47% from 2011 to
   2012

 • Every 20 seconds 20 hours of Video loaded to
   YouTube

 • By 2014, 90% of all Internet Traffic will be Video (Cisco)
The Example:

Sharing
Happiness
Seeing the Whole Picture with Visual Marketing
“Happiness Machine” Performance

                •   Nearly 5,000,000 views
                •   Over 10,000+ Tweets
                •   “Favorited” over 12,000
                    times
                •   Maintains a near 5-Star
                    rating
                •   Received over 2500
                    comments
                •   Top 1% of all Coke
                    Advertisements EVER
Happiness is Scaleable…


 US     UK                       US




China   India                Philippines




Egypt
        Japan                  Brazil
Vimeo
Vine: The Cool New Kid on
the Block
Pinterest
Pinterest: Where It Fits
          • Pinterest doesn’t
            compete with with
            Facebook and
            Twitter, it
            complements it.
Interestingly…
    • Photos on Facebook are a
      success because of the social
      factor; users tag themselves
      and their friends
    • Photos on Pinterest are also
      a success, but for a much
      different reason…
Pinterest is More…
     • Pinterest is an online
       representation of how we
       want to be perceived
       based on the tangible and
       intangible objects and
       desires that we possess or
       aspire to possess.
Seeing the Whole Picture with Visual Marketing
Discovery & Search +
     Reward System
 • Pinterest Stream
 • Actively Bookmarking

 •   Comments
 •   Likes
 •   Repins
 •   Recognition
Brands are on it and are
seeing the benefits…
       • Pinterest referrals spend 70
         percent more money than
         visitors referred from non-social
         channels.
       • 69 percent of online consumers
         who visit Pinterest have found
         an item they've bought or
         wanted to buy, compared with
         40 percent of Facebook users.
Seeing the Whole Picture with Visual Marketing
Distribution

               • Activity within
                 site
               • Twitter
               • Facebook
Distribution: Facebook
What You Can Do
•   Get to know the Pin Etiquette
•   Pin from various sources
•   Pin YouTube videos
•   Thoughtfully and strategically pin
     –   Remember people can repin items without following you – don’t get caught up in
         followers
     –   People can follow individual boards and not all – curate them all
•   Cross-promote pins on Facebook and Twitter
•   Distribute content to Pinterest (e.g. blog photos)
•   Categorize and add a clear description for SEO
•   Participate in the community – don’t just publish, repin!
•   Create multiple boards
•   Reach out to your current customers first!
•   Optimize your website for Pinterest
•   Don’t just think about account, think about boards and pins
The Rise of the Visual Web
Brands are starting to love Instagram
Seeing the Whole Picture with Visual Marketing
Seeing the Whole Picture with Visual Marketing
Seeing the Whole Picture with Visual Marketing
Instagram Tips
     • It’s about art, not ads
     • Be the brand, not the product
     • Focus on the
       community/involve the
       community
     • Instagram can serve as fuel for
       other networks
     • DON’T get distracted by new
       Instagram Profile pages
Instagram has
passed Twitter’s
daily mobile active
users (August 2012)
Tumblr
Seeing the Whole Picture with Visual Marketing
What is it?



• It’s a Blogging Platform
• It’s a Social Network
• It’s a Content Distribution Platform
When is Tumblr Right
      •   Tumblr is more popular with 13-to-25-year-olds than
          Facebook, of whom 59% said they were regular users of
          Tumblr, compared with 54% for Facebook.

      •   Among those 13 to 18, the percentage who said they
          use Tumblr regularly was even higher: 61% versus 55%.

      •   “Facebook is where teens and young adults connect
          with family and some friends Tumblr is where they
          connect with like-minded people about the topics they
          care about.“ – Tim Peter

      •   Tends to be most effective when focused on Niche
          audiences with similar tastes
SPEED ROUND
Myspace Then…
Now…Focus: Images &
Video
Log-in with Facebook
Facebook
Twitter
Google+
Seeing the Whole Picture with Visual Marketing
Takeaways
    • Use images that are beautiful/eye-
      popping/funny/inspirational/emotional/
      relatable/shareable (that you have
      rights to) and distribute them across
      social platforms.
    • Think about streams: timing of
      publishing and catching people’s
      attention
    • Think MOBILE
    • Cross-promote and repurpose
    • Think about your brand and your
      audience
Questions?
Thank you!

• socialitysquared.com
                             •   definition6.com
• facebook.com/socialitys
                             •   facebook.com/definition6
  quared
                             •   facebook.com/definition6nyc
• pinterest.com/sociality2
                             •   @definition6
• @sociality2

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Seeing the Whole Picture with Visual Marketing

  • 1. Seeing the Whole Picture with Visual Marketing February 2013 Presented by Helen Todd, @helenstravels, Sociality Squared Chris Thornton, @CMORocks, Definition 6 #smwPinterest | #SMWNYC Check-in to Definition 6 on Foursquare @helenstravels/@CMORocks #SMWPinterest
  • 3. Our Presenters Helen Todd, @helenstravels • Co-founder & CEO • Sociality Squared • General Facebook Nerd Chris Thornton, @CMORocks • Chief Marketing Officer • Definition 6 • Atlanta based
  • 4. “A picture is worth ten thousand words.” –Fred Barnard @helenstravels/@CMORocks #SMWPinterest
  • 5. • High-level look at visual communication in social media and the mobile web: Images & Video • Platform-specific look and the nitty gritty details.
  • 10. Image source: Julie Davis Studio
  • 12. And POP in the Stream and Screen Real Estate
  • 13. A picture communicates more immediately across language barriers than any other form of communication. -Adam Marelli
  • 14. Visual Communication is Important…
  • 15. Photos: Key To Facebook Engagement
  • 16. Internet Evolved: The Social Web
  • 17. Marketers are missing the point… • Marketers using social incorrectly • Messaging out of context; duplication of traditional • Too focused on distribution vs. storytelling
  • 18. Why do we share? To give value and entertainment to others To provide a sense of who we are to others To stay connected and build relationships with others To create personal involvement and feel connected with others To persuade others to care about what we care about
  • 19. Who’s doing the sharing? Hipsters Careerists Connectors Boomerangs Altruists Selectives
  • 20. You can share too much…
  • 21. Content & Context Makes Brand Fans • Are you building a community or enabling fandom and followers (not the same thing). Communities take time and effort to grow. • Communities can be low cost messaging vehicles that can help marketers reach an audience already engaged with your brand. • Content + Context = Conversation • Real Relationships are built through dimensional & collective experiences • Don’t just talk to your community…enable them to talk to each other
  • 22. Listening • “Listen" to what people are saying about your content. • Do they have complaints or praise? • Identify what they’re interested in and customize your messages accordingly. • Use feedback to create ongoing value
  • 23. Attention is a limited resource Focus your efforts. Have a plan.
  • 25. AOL is of the Past…
  • 27. “Of all of our inventions for mass communication, pictures still speak the most universally understood language.” - Walt Disney @helenstravels/@CMORocks #SMWPinterest
  • 29. What Platforms Should Your Brand Be On Answer these questions: • What are your brand’s goals? • What are your brand’s resources (budget & bandwidth) • Where is your brand’s audience?
  • 31. Distribution: Plant Seeds & Cross-Promote
  • 34. Video is Big… • 4 Billion Videos viewed on You Tube Every Day • Online Video Budgets increased by 47% from 2011 to 2012 • Every 20 seconds 20 hours of Video loaded to YouTube • By 2014, 90% of all Internet Traffic will be Video (Cisco)
  • 37. “Happiness Machine” Performance • Nearly 5,000,000 views • Over 10,000+ Tweets • “Favorited” over 12,000 times • Maintains a near 5-Star rating • Received over 2500 comments • Top 1% of all Coke Advertisements EVER
  • 38. Happiness is Scaleable… US UK US China India Philippines Egypt Japan Brazil
  • 39. Vimeo
  • 40. Vine: The Cool New Kid on the Block
  • 42. Pinterest: Where It Fits • Pinterest doesn’t compete with with Facebook and Twitter, it complements it.
  • 43. Interestingly… • Photos on Facebook are a success because of the social factor; users tag themselves and their friends • Photos on Pinterest are also a success, but for a much different reason…
  • 44. Pinterest is More… • Pinterest is an online representation of how we want to be perceived based on the tangible and intangible objects and desires that we possess or aspire to possess.
  • 46. Discovery & Search + Reward System • Pinterest Stream • Actively Bookmarking • Comments • Likes • Repins • Recognition
  • 47. Brands are on it and are seeing the benefits… • Pinterest referrals spend 70 percent more money than visitors referred from non-social channels. • 69 percent of online consumers who visit Pinterest have found an item they've bought or wanted to buy, compared with 40 percent of Facebook users.
  • 49. Distribution • Activity within site • Twitter • Facebook
  • 51. What You Can Do • Get to know the Pin Etiquette • Pin from various sources • Pin YouTube videos • Thoughtfully and strategically pin – Remember people can repin items without following you – don’t get caught up in followers – People can follow individual boards and not all – curate them all • Cross-promote pins on Facebook and Twitter • Distribute content to Pinterest (e.g. blog photos) • Categorize and add a clear description for SEO • Participate in the community – don’t just publish, repin! • Create multiple boards • Reach out to your current customers first! • Optimize your website for Pinterest • Don’t just think about account, think about boards and pins
  • 52. The Rise of the Visual Web
  • 53. Brands are starting to love Instagram
  • 57. Instagram Tips • It’s about art, not ads • Be the brand, not the product • Focus on the community/involve the community • Instagram can serve as fuel for other networks • DON’T get distracted by new Instagram Profile pages
  • 58. Instagram has passed Twitter’s daily mobile active users (August 2012)
  • 61. What is it? • It’s a Blogging Platform • It’s a Social Network • It’s a Content Distribution Platform
  • 62. When is Tumblr Right • Tumblr is more popular with 13-to-25-year-olds than Facebook, of whom 59% said they were regular users of Tumblr, compared with 54% for Facebook. • Among those 13 to 18, the percentage who said they use Tumblr regularly was even higher: 61% versus 55%. • “Facebook is where teens and young adults connect with family and some friends Tumblr is where they connect with like-minded people about the topics they care about.“ – Tim Peter • Tends to be most effective when focused on Niche audiences with similar tastes
  • 71. Takeaways • Use images that are beautiful/eye- popping/funny/inspirational/emotional/ relatable/shareable (that you have rights to) and distribute them across social platforms. • Think about streams: timing of publishing and catching people’s attention • Think MOBILE • Cross-promote and repurpose • Think about your brand and your audience
  • 73. Thank you! • socialitysquared.com • definition6.com • facebook.com/socialitys • facebook.com/definition6 quared • facebook.com/definition6nyc • pinterest.com/sociality2 • @definition6 • @sociality2