The document discusses the importance and methods of measuring social impact in enterprises, outlining key concepts such as inputs, outputs, outcomes, and impacts. It emphasizes that measuring social impact aids in communicating value to stakeholders, improving program management, and ensuring accountability. Additionally, it introduces Social Return on Investment (SROI) as a method to quantify both economic and social impacts, highlighting its components and calculation methods.
Session Content
• Introductionsand definitions
• Why measure the social impact
• How to measure
• The right questions (Setting the Objectives)
• Measures levels
• Social Return on Investment
Why measure theimpact?
• Communicate your value to stakeholders
• Improved programme management
• Enhanced attention to the social, economic and environmental
Definitions
• Inputs -resources invested in your activity
• Outputs - the direct and tangible products from the activity,
i.e., people trained, trees planted, products sold
• Outcomes - changes to people resulting from the
• Activity, i.e., a new job, increased income, improved stability
in life
• Impact = Outcomes (less) an estimate of what would have
happened anyway
How do wemeasure outcomes & impact?
• Continuous measures
–Precise, numeric measures using quantitative data
• Rating scale
–For example, a five-point scale from “very effective”
to “very ineffective”
• Binary
–A “yes or no” choice: did something occur, or not?
15.
How do wemeasure outcomes & impact?
• Developmental
–Comparing performance to the schedule or timeline in
a business plan.
• Benchmark
–Comparing performance to another organization, like a
leader in the field
• Historic
–Comparing performance to an organization’s own past
achievements
17.
Social Return onInvestment (SROI)
• Social Return on Investment or SROI attempts to
quantify both economic and social impacts of social
enterprises
• Two components of SROI:
–Enterprise value
–Social purpose value
18.
Calculating SROI
• Enterprisevalue
+ Value of sales
- Cost of good and services sold
- Operating expenses
• Social purpose value
+ Grants and gifts
- Fundraising and grant writing costs
+ Social cost savings
- Social operating costs
+ Increase in tax revenue
- Debt carried by social enterprise
• = Blended value
19.
Program Innovation andEntrepreneurship
(PIE)
German Jordanian University
Building M, Office 003 and 006 (Ground
Floor)
Tel. +962-6-429-4882
/GJUPIE
@GJU_PIE
PIE GJU
[email protected]