Leveraging Social
                                  Media and the Mobile
                                  Internet in Health
                                  Messaging
                                  Office of National AIDS Policy, The White House
                                  April 14, 2010


                                     Susannah Fox
                           Associate Director, Digital Strategy
                   Pew Research Center’s Internet & American Life Project
                                  Kristen Purcell, Ph.D.
                              Associate Director, Research
                   Pew Research Center’s Internet & American Life Project



Office of National AIDS Policy
Today’s Agenda
 Highlight findings from two recent reports
 available at www.pewinternet.org:

• Chronic Disease and the Internet
  http://www.pewinternet.org/Reports/2010/Chronic-Disease.aspx


• Understanding the Participatory News
  Consumer
  http://www.pewinternet.org/Reports/2010/Online-News.aspx
Chronic illness and the internet…
• Living with a chronic disease has an independent,
  negative effect on someone’s likelihood to have
  internet access.

• The internet access gap creates an online health
  information gap.

• Once online, having a chronic disease increases the
  probability that someone will take advantage of social
  media to share what they know and learn from their
  peers.

• Once online, having a chronic disease increases the
  probability that someone will access user-generated
  health content.
Today’s online news and information is…
• Participatory

   – 37% of internet users have contributed to the creation of news,
     commented about it, or disseminated it via postings on social media
     sites like Facebook or Twitter.

   – 71% get news through email or posts on social networking sites.

   – 42% say being able to easily share material with others is something
     they look for in a news site.

   – 65% look for news sites with links to related material

   – 36% look for news sites with interactive material

   – 35% look for news sites where they can comment on stories.
Today’s online news and information is…
• Portable

   – 26% of adults access news on their cell phones.

   – One in ten adults gets news alerts sent to his or her phone.

   – Among this news-on-the-go population, 73% use social networking
     sites and 29% use Twitter.

• Personalized

   – 28% of internet users have customized their home page to include
     news of particular interest to them.

   – 39% say being able to customize content is something they look for
     in a news site.
Social media and health for Office of National AIDS Policy
Social media and health for Office of National AIDS Policy
Social media and health for Office of National AIDS Policy

Social media and health for Office of National AIDS Policy

  • 1.
    Leveraging Social Media and the Mobile Internet in Health Messaging Office of National AIDS Policy, The White House April 14, 2010 Susannah Fox Associate Director, Digital Strategy Pew Research Center’s Internet & American Life Project Kristen Purcell, Ph.D. Associate Director, Research Pew Research Center’s Internet & American Life Project Office of National AIDS Policy
  • 2.
    Today’s Agenda Highlightfindings from two recent reports available at www.pewinternet.org: • Chronic Disease and the Internet http://www.pewinternet.org/Reports/2010/Chronic-Disease.aspx • Understanding the Participatory News Consumer http://www.pewinternet.org/Reports/2010/Online-News.aspx
  • 6.
    Chronic illness andthe internet… • Living with a chronic disease has an independent, negative effect on someone’s likelihood to have internet access. • The internet access gap creates an online health information gap. • Once online, having a chronic disease increases the probability that someone will take advantage of social media to share what they know and learn from their peers. • Once online, having a chronic disease increases the probability that someone will access user-generated health content.
  • 9.
    Today’s online newsand information is… • Participatory – 37% of internet users have contributed to the creation of news, commented about it, or disseminated it via postings on social media sites like Facebook or Twitter. – 71% get news through email or posts on social networking sites. – 42% say being able to easily share material with others is something they look for in a news site. – 65% look for news sites with links to related material – 36% look for news sites with interactive material – 35% look for news sites where they can comment on stories.
  • 10.
    Today’s online newsand information is… • Portable – 26% of adults access news on their cell phones. – One in ten adults gets news alerts sent to his or her phone. – Among this news-on-the-go population, 73% use social networking sites and 29% use Twitter. • Personalized – 28% of internet users have customized their home page to include news of particular interest to them. – 39% say being able to customize content is something they look for in a news site.