How to Use Social Media in Enrollment Marketing
Social Media
What We’ll CoverWhat is social media?Why social media?Social media sites and how to use themMeasuring the value of social mediaHow to get started with social mediaResourcesQuestions
Key TakeawaysHow to leverage social media in your enrollment marketing effortsTools that you can use to enhance your social presenceRoadmap on how to enter the landscape
What We’ll CoverWhat is social media?Why social media?Social media sites and how to use themMeasuring the value of social mediaHow to get started with social mediaResourcesQuestions
What is Social Media?People connecting with friends, strangers and businessesSharing and broadcasting info Growing and evolvingThe future of the Web
What We’ll CoverWhat is social media?Why social media?Social media sites and how to use themMeasuring the value of social mediaHow to get started with social mediaResourcesQuestions
Why Social Media?It’s where your fans are. In August, people spent more time on Facebook than GoogleSocial media use is up 43% year over year sourcePeople are talking – are you listening?
What is your reason?Increase brand exposureBuild an online communityListen and engageStrengthen other online marketing tacticsSupport admissions reps with an additional  tool
What We’ll CoverWhat is social media?Why social media?Social media sites and how to use themMeasuring the value of social mediaHow to get started with social mediaResourcesQuestions
Popular Social Media SitesFacebookTwitterYouTubeLinkedin
FacebookLargest site in the United StatesUsed to connect with people the user already knowsAllows some customizationCan be integrated into any siteConstantly evolving
FacebookCreate a fan page and encourage people to “Like” itAnything published will be put into their feedAn excellent way to promote events, offers, etc.Create custom tabsFacebook Connect integrates into your siteMakes it easier for visitors to put you in front of their friends
FacebookBuild your audienceCurrent studentsProspective studentsAlumni membersFaculty/Staff
FacebookMaintain brand identityAdd additional informationHistory/About UsDegree programsCampus locationsCool featuresContact formContests
FacebookCreate Facebook eventsSends attendees a reminderYour institution will appear in front of their friends
FacebookStrategic engagementContestsQ&APolls and surveysConsistent updates
Facebook
TwitterUsed to broadcast informationTweets can be pulled into other sitesFollow, follow, follow and people will follow you back!
TwitterBroadcast information about your schoolLimited to 140 characters, so keep it shortShorten URLs by using bit.lySearch for people looking for/talking about you
TwitterTargetStudentsAlumniCommunityEngageTweetRT@reply
TwitterAdmissions FAQ’sRespond to ?’sProvide tipsConverse
TwitterWhat will your personality be?Fun and friendlyProfessional and informative Informal and personalCombination
YouTubeSecond largest search engine24 hours of video uploaded per minute2 billion+ views per dayBroad demographic: 18-54 years old
YouTubeVideo contentEducational materialClass samplesTestimonialsEvent informationHow-to guidesPromotional materialCareer services information
YouTubeCustomize the background imageAdditional functionality if EDU status:Clickable linkBanner headerMust apply for EDU statusOne channel per institutionEstablished channel with representative amount of educational videos
YouTube
LinkedInUsed to connect professionallyConnect with:Alumni Area employersPotential new students/employees90 million worldwide usersOne new user joins every second
LinkedinOptimize company profileCreate Linkedin group
LinkedinBuild your audienceCurrent studentsAlumni membersFaculty/staff/employeesArea employers
LinkedinCreate/engage in discussionsFAQ’sRelevant school topicsCareer fair updatesCareer services updatesIndustry news
LinkedinHow to use for enrollment marketingPosition Linkedin as an assetOnline resumeHelp current students/alumni setupShows your school is “current” or “up-to-date”
Additional OpportunitiesFoursquareDiggStumbleUponSquidooSCVNGRHubPages
Yahoo! Answers
Flickr
Blogging
SlideshareAdvertising on Social SitesPaid advertising on the individual sitesPromoted YouTube videosPromoted tweetsFacebook adsLinkedin adsTarget specific demo within the networks
What We’ll CoverWhat is social media?Why social media?Social media sites and how to use themMeasuring the value of social mediaHow to get started with social mediaResourcesQuestions
Measure PerformanceNumber of connectionsNumber of posts/commentsInquiries generated through contact formReferral traffic to branded websiteSocial sentiment
Measure PerformanceTools to useWeb analyticsGoogle Analytics, WebTrends, etc.Self-monitoringManually checking the profiles/accountsSocial monitoring software SM2 Alterian, Spiral 16, Social Mention, etc.
Social Monitoring SoftwareConversations occur everywherePublic perception impactUnderstand, then engageMeasure impact of online branding efforts
What We’ll CoverWhat is social media?Why social media?Social media sites and how to use themMeasuring the value of social mediaHow to get started with social mediaResourcesQuestions
Creating a Cohesive CampaignBefore you initiate a campaign, consider –What is your expected outcome?How much time will you be able to devote?What resources are available to market your brand?
Strategic PlanningBefore you go online, consider:Who do you want to reach? Students? Their friends/family? Other professionals?What engaging ideas, videos and images will you publish to capture your network’s attention?How can you complement what you’re doing on your website/blog?
Strategic PlanningOnce you know what to say, find where to say it.Research your initial networksStart with one or twoCreate your accountsFriend and follow to build up your community
Strategic ExecutionEngage with your communityDon’t just blast out information, talk to peopleFind the influencers in your areaAnalyze everything
Website Marketing TipsAdd social media buttons to your siteUtilize multiple channels…expand your reachAuthenticity is everything – be yourself!Learn and respect the norms of the community
Website Marketing ToolsSocial Media DashboardsHootsuiteTweetdeckSeesmicCoTweetBrizzlyIdentify influencers on topics Klout
What We’ll CoverWhat is social media?Why social media?Social media sites and how to use themMeasuring the value of social mediaHow to get started with social mediaResourcesQuestions

Social media in enrollment marketing FAPSC presentation