Social media marketing
Social media marketing is the
use of social media platforms
to connect with an audience,
build a brand, and achieve
business goals like increasing
sales and driving website
traffic. It involves creating and
publishing high-quality
content, engaging with
followers, running paid
advertisements, and analyzing
results to understand the
audience better. This strategic
approach uses platforms
like Facebook, X, and Instagra
m to build brand awareness,
foster customer loyalty, and
generate leads.
Brand awareness is a
marketing term that
measures the level of
consumer familiarity and
recognition with a brand. It's
the degree to which people
know and can recall a brand,
and it's a crucial first step in
the buying process, as
consumers are more likely to
purchase from brands they
recognize. Building brand
awareness is about creating
visibility through consistent
marketing efforts so that a
brand is at the forefront of a
consumer's mind when they
are ready to make a
purchase.
Brand awareness
Customer engagement
is the ongoing
relationship between a
brand and its customers,
built through interactions
across the entire
customer lifecycle. It
focuses on building loyalty
and creating positive,
connected experiences,
rather than just one-off
transactions. Effective
engagement involves
understanding customer
needs, delivering
personalized experiences,
and using tools like CRM,
social media, and live chat
to nurture long-term
customer relationships.
Customers engagement
Website traffic is the
number of visitors who
come to a website over a
specific period and their
actions on the site. It is a
key metric for evaluating a
site's popularity and
performance and can be
broken down into
different types, such
as organic traffic (from
search engines), paid
traffic (from ads), direct
traffic (by typing the URL),
and referral traffic (from
other websites).
Website traffic
Sales lead
generation is the
process of
identifying
potential
customers (leads)
and generating
interest in a
company's
products or
services, with the
goal of converting
that interest into
a sale.
Sales lead generation
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Social media marketing.pptx @sahil shaikh

  • 1.
    Social media marketing Socialmedia marketing is the use of social media platforms to connect with an audience, build a brand, and achieve business goals like increasing sales and driving website traffic. It involves creating and publishing high-quality content, engaging with followers, running paid advertisements, and analyzing results to understand the audience better. This strategic approach uses platforms like Facebook, X, and Instagra m to build brand awareness, foster customer loyalty, and generate leads.
  • 2.
    Brand awareness isa marketing term that measures the level of consumer familiarity and recognition with a brand. It's the degree to which people know and can recall a brand, and it's a crucial first step in the buying process, as consumers are more likely to purchase from brands they recognize. Building brand awareness is about creating visibility through consistent marketing efforts so that a brand is at the forefront of a consumer's mind when they are ready to make a purchase. Brand awareness
  • 3.
    Customer engagement is theongoing relationship between a brand and its customers, built through interactions across the entire customer lifecycle. It focuses on building loyalty and creating positive, connected experiences, rather than just one-off transactions. Effective engagement involves understanding customer needs, delivering personalized experiences, and using tools like CRM, social media, and live chat to nurture long-term customer relationships. Customers engagement
  • 4.
    Website traffic isthe number of visitors who come to a website over a specific period and their actions on the site. It is a key metric for evaluating a site's popularity and performance and can be broken down into different types, such as organic traffic (from search engines), paid traffic (from ads), direct traffic (by typing the URL), and referral traffic (from other websites). Website traffic
  • 5.
    Sales lead generation isthe process of identifying potential customers (leads) and generating interest in a company's products or services, with the goal of converting that interest into a sale. Sales lead generation
  • 6.