Social Media
Turbo Boost
 Workshop
Who am I?


            • Nerida Gill
            • Multi-awarding
              winning business
            • IT geek
            • Facebook learning
            • Resources to
              share
Agenda



• Why?
• What?
• When?
• How?

of Social Media
Why?


• Grow customer
  base
• Build relationships
• Enhanced
  reputation
• Strengthen brand
  awareness
Why?


       Kelsey Ruger –
       President of Houston Interactive
       Marketing Association




"Social media is a conversation
   supported by online tools."
What?
How?

       Relationshi
       p Building
Facebook

• Cover Photo – Your biggest
  branding opportunity but….
   • No promotions, coupons or ads
   • Not primarily text based or infringe
     copyright
   • No price or purchase info
   • No contact info
   • No reference to ‘Like’ or ‘Share’
   • No call to action
SocialMediaExaminer.com
Facebook

• Highlight Posts
  • to create visual interest
Facebook


• Create Milestones
  • Organises content and encourage
    people to stay on your page
Facebook


• Pin to the top
  • Draw attention to important
    content (rotate)
Strategy provides


                        • Acknowledges
                          target market
                        • Consistent vision
                        • Systems and
                          processes
                        • Room to change

David Griner – TheSocialPath.com
Strategy Brainstorm


• Who is your target
  market?
• Where do they hang
  out online?
• What content would
  interest them?
• What competition
  prize could you offer?
David Griner – TheSocialPath.com
Plan provides



                    Schedule                     Opportunities
• Appropriate                  • Realistic
  to your       • Of           • Measurable   • Optimise
  strategy        outbound                    • Improve
                  messages
     Content                         Goals
Plan Brainstorm


• What content do you
  already have?
• Who is your
  audience?
• Sources for ongoing
  content?
• How will you engage?

David Griner – TheSocialPath.com
Status updates to engage


1.   Ask Questions
2.   Post fill in the blanks
3.   Post photos
4.   Talk about the news
5.   Ask for likes
6.   Target different fans
7. Talk about Facebook
8. Celebrate today
How often to post?



                             • Find the balance
                               by:-
                                   – Experimenting
                                   – Measuring
                                   – Lot of creativity



David Griner – TheSocialPath.com
Beyond posting updates


• Competitions
• Third Party app
• Facebook Ads
• Custom pages
• Interaction with
  other pages
• Like, share, comment, respond
Tools for managing


•   Hootesuite
•   Tweetdeck
•   Bufferapp
•   NutshellMail
•   Cross-posting
•   Automatic feeds
•   Google Alerts
•   Google Reader
Demonstrating tools
Tools for measuring


•   Google analytics
•   EdgerankChecker
•   Hootesuite
•   Klout
•   Twentyfeet
•   Crowdbooster
Twitter


• #Hashtags
• Conferences
• RT
• Thanks
• Respond
Beyond Twitter &Facebook
What’s it all about?

                       Consistency



                           Content
Conversation



  Connecting
Why?


• Grow customer
  base
• Build relationships
• Enhanced
  reputation
• Strengthen brand
  awareness
Stay in touch

Twitter – http://www.twitter/neridagill
Facebook– http://www.facebook/adminbandit
LinkedIn - http://au.linkedin.com/pub/nerida-
  gill/8/bb9/2ba
YouTube – http://www.youtube.com/user/adminbandit
Google+ –
  https://plus.google.com/s/nerida%20gill
Pinterest (me)– http://pinterest.com/neridagill
Pinterest (AB)– http://pinterest.com/AdminBandit
Slideshare-
  http://www.slideshare.net/adminbandit

Social media turbo boost workshop

  • 1.
  • 2.
    Who am I? • Nerida Gill • Multi-awarding winning business • IT geek • Facebook learning • Resources to share
  • 3.
    Agenda • Why? • What? •When? • How? of Social Media
  • 4.
    Why? • Grow customer base • Build relationships • Enhanced reputation • Strengthen brand awareness
  • 5.
    Why? Kelsey Ruger – President of Houston Interactive Marketing Association "Social media is a conversation supported by online tools."
  • 6.
  • 7.
    How? Relationshi p Building
  • 8.
    Facebook • Cover Photo– Your biggest branding opportunity but…. • No promotions, coupons or ads • Not primarily text based or infringe copyright • No price or purchase info • No contact info • No reference to ‘Like’ or ‘Share’ • No call to action SocialMediaExaminer.com
  • 9.
    Facebook • Highlight Posts • to create visual interest
  • 10.
    Facebook • Create Milestones • Organises content and encourage people to stay on your page
  • 11.
    Facebook • Pin tothe top • Draw attention to important content (rotate)
  • 12.
    Strategy provides • Acknowledges target market • Consistent vision • Systems and processes • Room to change David Griner – TheSocialPath.com
  • 13.
    Strategy Brainstorm • Whois your target market? • Where do they hang out online? • What content would interest them? • What competition prize could you offer? David Griner – TheSocialPath.com
  • 14.
    Plan provides Schedule Opportunities • Appropriate • Realistic to your • Of • Measurable • Optimise strategy outbound • Improve messages Content Goals
  • 15.
    Plan Brainstorm • Whatcontent do you already have? • Who is your audience? • Sources for ongoing content? • How will you engage? David Griner – TheSocialPath.com
  • 16.
    Status updates toengage 1. Ask Questions 2. Post fill in the blanks 3. Post photos 4. Talk about the news 5. Ask for likes 6. Target different fans 7. Talk about Facebook 8. Celebrate today
  • 17.
    How often topost? • Find the balance by:- – Experimenting – Measuring – Lot of creativity David Griner – TheSocialPath.com
  • 18.
    Beyond posting updates •Competitions • Third Party app • Facebook Ads • Custom pages • Interaction with other pages • Like, share, comment, respond
  • 19.
    Tools for managing • Hootesuite • Tweetdeck • Bufferapp • NutshellMail • Cross-posting • Automatic feeds • Google Alerts • Google Reader
  • 20.
  • 21.
    Tools for measuring • Google analytics • EdgerankChecker • Hootesuite • Klout • Twentyfeet • Crowdbooster
  • 22.
  • 23.
  • 24.
    What’s it allabout? Consistency Content Conversation Connecting
  • 25.
    Why? • Grow customer base • Build relationships • Enhanced reputation • Strengthen brand awareness
  • 26.
    Stay in touch Twitter– http://www.twitter/neridagill Facebook– http://www.facebook/adminbandit LinkedIn - http://au.linkedin.com/pub/nerida- gill/8/bb9/2ba YouTube – http://www.youtube.com/user/adminbandit Google+ – https://plus.google.com/s/nerida%20gill Pinterest (me)– http://pinterest.com/neridagill Pinterest (AB)– http://pinterest.com/AdminBandit Slideshare- http://www.slideshare.net/adminbandit