Solving Printer Errors and Output Management Problems

Solving Printer Errors and Output
Management Problems

Plus Technologies LLC Company Confidential - Copyright 2011
2012

Output Management for Businesses

 For many companies, print spooling and output management are
critical business components. Typical output processes include:

 Check printing
 Label and barcode printing
 Report printing
 Form printing
 Records printing
 and many more

2012

Printing Inefficiency Affects Business
 All of these documents are mission-critical for day-to-day operations.
Errors, downtime, and inefficiency all affect the company’s productivity –
and ultimately – its bottom-dollar.

 How can you get your output management under control and optimize your
business?

2012

Upgrading Output Management Software

The first step is in the software. The print spooling software on operating
systems (O/S) is woefully inefficient and underequipped to meet the
demand and sophistication of your business.

OM Plus output management software replaces your O/S spooler to provide
superior functionality and problem-solving.
2012

Printing Problems and Solutions
 OM Plus can solve many complex output management and document delivery challenges.
Here are just a few example scenarios.

 The Problem: Managing and supporting a large
enterprise’s print infrastructure is a complex task.
 With an O/S spooler there is no way to know immediately
when a printer is offline, jammed, out of toner, or just
swamped with too many print jobs.

 This lack of a single infrastructure view leads to lost
productivity.

 The Solution: OM Plus provides remote status of
your entire enterprise printing environment from a
single screen. It allows you to easily re-print or re-route print
jobs from wherever you happen to be.

2012

 The Problem: Managing an enterprise wide print environment is a Help Desk
resource drain. As a matter of fact, 40% of Help Desk Calls are related to printing
problems. How much does it cost your company Help Desk to manage your
company’s printers and print problems? Can you pull the statistics necessary to
make efficiency decisions?

 The Solution: OM Plus provides remote statistics gathering and printer trouble
isolation. This allows the Help Desk to
better manage output management with a
single view of all the company’s printing
statistics. It allows printer grouping (independent
of actual print servers) into manageable units and
has allowed companies to reduce their print
related trouble calls by as much as 50%.

2012

 More Problems:
 Do your users choose printers that are not appropriate for the job they are printing?
 Do users print large jobs on printers designed for departmental printing?
 Would you like to be able to balance the load amongst printers automatically, or
route around failed, empty, or jammed printers?

 OM Plus Solutions:
 OM Plus provides advanced print automation. It can control not only who can print
to what printers, but can stop a user from printing 1000 page jobs to a desktop
printer.
 OM Plus can also “round robin” print jobs to groups of printers to more evenly utilize
the printers.
 Additionally, OM Plus can be set up to automatically re-route a print job that is
intended for a printer that has failed.

2012

Is OM Plus Right for Your Business?
 Every business is different, so there are many different problems OM Plus
can tackle. The most common benefits include:

 Increased Help Desk Productivity
 Through simplified, centralized control with output management software
 Confirmed Print Job Delivery
 Through Intelligent Print Job Routing
 Printer Load Balancing and Failover
 Route around failed printers, reduce wait time, and avoid overload
 Robust Options
 Exceeds the capabilities of standard O/S spoolers.

 See for yourself: Download a Free Trial of OM Plus Today!

2012

Even More Print Solutions from Plus
 OM Plus DM = Delivery Manager
+ Advanced Delivery and Confirmation of Print Jobs (Spooler)
+ Management of queues
+ Value Add Functions e.g. – Secure Print Release, Failover, Load Balancing, Redirect, Restart,
Bundling, Bursting, Tray Mgmt, Audit, Throughput Enhancement, etc

 OM Plus FM = Fleet Manager
+ Consumable Management
+ Device Alerts
+ Device Meters

 OM Plus RM = Report Manager
+ Electronic Report Distribution
+ Virtual Bursting
+ Archiving

2012

Support and Licensing
 Multiple Licensing Pricing Models – Examples:
 ILF – one time fee
 Subscription – 36 months
 Usage Based – on # of printers
 Custom Licensing – large opportunities
 Free Customer Evaluation
 30 Day Trials
 Printing Support
 Direct access to technician
 5 x 12 hrs per day (standard)
 7 x 24 available
 Annual support renewals

2012

Plus Tech Contact Information
 Telephone
 Toll free in North America: 877-899-7587
 Local: 937-847-0614

 Email
 Contactus@plustechnologies.com

 Website
 www.plustechnologies.com

2012

Solving Printer Errors and Output Management Problems

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Solving Printer Errors and Output Management Problems