Stand Up & Be
The "Go To" Person
How to Build Your Tribe
OUR JOURNEY
● Why Tribes are important for
entrepreneurs & business owners
● How to build a tribe
● How to craft your message
WHY ITS IMPORTANT
A 10,000 Foot View
WHO IS THE "GO TO" PERSON?
The expert
WHY BE THE EXPERT?
● Communities naturally form
around you
● People trust experts
● People will want to work for you
● People will want to buy from you
● Press will want to interview you
● etc.
HOW DO I BECOME THE EXPERT?
Teach
BUT...
As entrepreneurs (marketers),
we need influence
"Selling to people who actually want to
hear from you is more effective than
interrupting strangers who don't"
~Seth Godin
HOW DO I DEVELOP INFLUENCE?
Lead
HOW DO I DEVELOP LEADERSHIP?
Build a tribe
WHAT IS A TRIBE?
"A tribe is a group of people
connected to one another,
connected to a leader, and
connected to an idea."
~Seth Godin
MY DEFINITION OF A TRIBE
A well-led community
centered on a common goal
WHERE IT STARTED
http://goo.gl/YtyHpa
TYPES OF TRIBES
● Community of Place (geography)
● Community of Practice (same activities)
● Community of Interest (love of...)*
● Community of Action (causing change)
● Community of Circumstance (situation)
● Can be more than one
THE MECHANICS
A 5,000 Foot View
HOW DO I BUILD A TRIBE?
1. Determine Why People Will Participate
2. Determine Who Will Join
3. Craft Your Message
4. Plan The Roadmap
5. Develop The Activities
6. Establish The Communication Channel
7. Start The Conversation
8. Promote It
9. Shoot For Critical Mass
EXAMPLE #1
Community of Practice
Community of Interest
EXAMPLE #2 Community of Place
Community of Practice
Community of Interest
1. WHY PEOPLE WILL PARTICIPATE
● Find an existing interest / passion
● Join (knowledge) vs. Participate (emotion)
Startup
New mommies
Get out of house
Spend a lot of our money on
● Cars
● Financial investments
● Homes
● Vacations
● Fashion / clothing
Spend a lot of our time on
● Books / TV shows
● Video games
● Sports
● Shopping
● Gardening
Provokes a strong emotional reaction
● Causes
● Politicians
● Relationships
● Pets
● Sports teams
Represents a group / status / our identity
● Apple products
● Red Bull
● 'Green' products
● Jobs / career-related
● Location
TYPES OF COMMON INTERESTS
TRIBE MEMBERS BENEFIT BY...
● Learning a new skill
● Gaining new knowledge
● Increasing their personal status (exclusivity)
● Boosting their income
● Developing new relationships (dating)
● Participating in competition (gaming)
2. WHO WILL JOIN
● Be very clear
● Who will join during each phase?
● Find existing discussions (hashtags, etc.)
around the common interest
EntrepreneursLocal mommies
FIND EXISTING CONVERSATIONS
3. YOUR MESSAGE
● Craft message around common interest
● What is the common aspiration?
● How can you help them achieve it?
Efficient startupFind fun to-dos
4. THE ROADMAP
● Plan a path that leads to their goal
● What hurdles block the path?
● Result breakdown process (next section)
Lean steps
Single “go to” site
Range of activities
5. THE ACTIVITIES
● Develop activities that move them forward
● Activities Calendar (next section)
● The key to building a tribe is regular
activities, not just content
Conferences
Meetups
Weeklies
COMMUNITY VS. BLOG
● Blog = content focus (1-way-ish)
● Community = activities focus (2-way-ish)
Activity is…
● A discussion,
● An event, or
● A piece of content
6. WAYS TO COMMUNICATE
● Mail/newsgroups
● Chat rooms
● Forums
● Facebook Groups
DistributedTribe Machine
● G+ Communities
● Hashtags
● Ning.com
● Custom
7. START THE CONVERSATION
● Initial invites (5/10 per day)
● Convert newcomers into regulars
● Develop interactions/relationships
● Start small, grow small
Book
Speaking
Friend emails
Local meetups
8. PROMOTE IT
● Slowly accelerate invitations
● Create events that attract press
● Invite VIPs after critical mass
Classes
Lectures
Park events
Fundraisers
SHOOTING FOR CRITICAL MASS
● What is critical mass?
● Recruiting volunteers
● Self-regulation / moderation
● Sit back and enjoy the ride
Movement grows100 active users
A METHODOLOGY
Boots on the Ground
ACTIVITIES CALENDAR
THE ROADMAP (DESTINATION)
THE ROADMAP (PERCEPTION)
THE ROADMAP (CHUNK IT)
THE ROADMAP (ANSWER IT)
SUMMARY
● Find an existing common interest
● Connect people with that common
interest
● Figure out where they want to go
● Help them get there
TRIBE KILLERS
● Not delegating
● Making all decisions
● Censoring
● Allowing unnecessary drama
COMMUNITY-BUILDING DEEP DIVE
http://feverbee.com
Feedback?
Questions?
chris@chrismohritz.com

Stand Up & Be the "Go To" Person in Your Market - How to Build Your Tribe

  • 1.
    Stand Up &Be The "Go To" Person How to Build Your Tribe
  • 2.
    OUR JOURNEY ● WhyTribes are important for entrepreneurs & business owners ● How to build a tribe ● How to craft your message
  • 3.
    WHY ITS IMPORTANT A10,000 Foot View
  • 4.
    WHO IS THE"GO TO" PERSON? The expert
  • 5.
    WHY BE THEEXPERT? ● Communities naturally form around you ● People trust experts ● People will want to work for you ● People will want to buy from you ● Press will want to interview you ● etc.
  • 6.
    HOW DO IBECOME THE EXPERT? Teach
  • 7.
    BUT... As entrepreneurs (marketers), weneed influence "Selling to people who actually want to hear from you is more effective than interrupting strangers who don't" ~Seth Godin
  • 8.
    HOW DO IDEVELOP INFLUENCE? Lead
  • 9.
    HOW DO IDEVELOP LEADERSHIP? Build a tribe
  • 10.
    WHAT IS ATRIBE? "A tribe is a group of people connected to one another, connected to a leader, and connected to an idea." ~Seth Godin
  • 11.
    MY DEFINITION OFA TRIBE A well-led community centered on a common goal
  • 12.
  • 13.
    TYPES OF TRIBES ●Community of Place (geography) ● Community of Practice (same activities) ● Community of Interest (love of...)* ● Community of Action (causing change) ● Community of Circumstance (situation) ● Can be more than one
  • 14.
  • 15.
    HOW DO IBUILD A TRIBE? 1. Determine Why People Will Participate 2. Determine Who Will Join 3. Craft Your Message 4. Plan The Roadmap 5. Develop The Activities 6. Establish The Communication Channel 7. Start The Conversation 8. Promote It 9. Shoot For Critical Mass
  • 16.
    EXAMPLE #1 Community ofPractice Community of Interest
  • 17.
    EXAMPLE #2 Communityof Place Community of Practice Community of Interest
  • 18.
    1. WHY PEOPLEWILL PARTICIPATE ● Find an existing interest / passion ● Join (knowledge) vs. Participate (emotion) Startup New mommies Get out of house
  • 19.
    Spend a lotof our money on ● Cars ● Financial investments ● Homes ● Vacations ● Fashion / clothing Spend a lot of our time on ● Books / TV shows ● Video games ● Sports ● Shopping ● Gardening Provokes a strong emotional reaction ● Causes ● Politicians ● Relationships ● Pets ● Sports teams Represents a group / status / our identity ● Apple products ● Red Bull ● 'Green' products ● Jobs / career-related ● Location TYPES OF COMMON INTERESTS
  • 20.
    TRIBE MEMBERS BENEFITBY... ● Learning a new skill ● Gaining new knowledge ● Increasing their personal status (exclusivity) ● Boosting their income ● Developing new relationships (dating) ● Participating in competition (gaming)
  • 21.
    2. WHO WILLJOIN ● Be very clear ● Who will join during each phase? ● Find existing discussions (hashtags, etc.) around the common interest EntrepreneursLocal mommies
  • 22.
  • 23.
    3. YOUR MESSAGE ●Craft message around common interest ● What is the common aspiration? ● How can you help them achieve it? Efficient startupFind fun to-dos
  • 24.
    4. THE ROADMAP ●Plan a path that leads to their goal ● What hurdles block the path? ● Result breakdown process (next section) Lean steps Single “go to” site Range of activities
  • 25.
    5. THE ACTIVITIES ●Develop activities that move them forward ● Activities Calendar (next section) ● The key to building a tribe is regular activities, not just content Conferences Meetups Weeklies
  • 26.
    COMMUNITY VS. BLOG ●Blog = content focus (1-way-ish) ● Community = activities focus (2-way-ish) Activity is… ● A discussion, ● An event, or ● A piece of content
  • 27.
    6. WAYS TOCOMMUNICATE ● Mail/newsgroups ● Chat rooms ● Forums ● Facebook Groups DistributedTribe Machine ● G+ Communities ● Hashtags ● Ning.com ● Custom
  • 28.
    7. START THECONVERSATION ● Initial invites (5/10 per day) ● Convert newcomers into regulars ● Develop interactions/relationships ● Start small, grow small Book Speaking Friend emails Local meetups
  • 29.
    8. PROMOTE IT ●Slowly accelerate invitations ● Create events that attract press ● Invite VIPs after critical mass Classes Lectures Park events Fundraisers
  • 30.
    SHOOTING FOR CRITICALMASS ● What is critical mass? ● Recruiting volunteers ● Self-regulation / moderation ● Sit back and enjoy the ride Movement grows100 active users
  • 31.
  • 32.
  • 33.
  • 34.
  • 35.
  • 36.
  • 37.
    SUMMARY ● Find anexisting common interest ● Connect people with that common interest ● Figure out where they want to go ● Help them get there
  • 38.
    TRIBE KILLERS ● Notdelegating ● Making all decisions ● Censoring ● Allowing unnecessary drama
  • 39.
  • 40.