Setting Our Sights For Success in 2016
Joe Hines
714-872-0561
Assessing the Situation
Situational Questions
Which of my marketing and selling activities
brought the most business for me last year?
What mistakes did I make that I should avoid
this year?
What worked well, but I can improve on this
year?
What can I learn from my successful campaigns last year?
How have my competitors changed in the last year?
Top Line Performance
• Annual Sales
• Sales per month/ quarter/ year
• Profitability per month/ quarter/ year
Performance By Account
• Number of Customers or Clients
• Sales per Client – This Year Vs. Last year
• Profit per Client
Performance By Product or Service
• Sales per Product or Service
• Profit per Product or Service
Performance Related Questions
Website Performance
• Unique site visitors
• Monthly unique visitor growth rate
• Total email subscribers
• Monthly email subscriber growth rate
• Unique visitor to email subscriber conversion rate
Active Users
New Vs Returning
Pages
Why Commit to Planning?
• Provides a plan for selling new services and products.
• Establishes priorities.
• Makes sure that all marketing efforts remain
on track.
• You can't manage what you can't measure.
The Planning Process
Marketing Objectives Marketing Strategies Marketing Tactics
How To Generate Strategy
• S.W.O.T. Analysis
• Strengths, Weaknesses, Opportunities, Threats
Strengths Weaknesses
Opportunities Threats
Internal/
Company Specific
External/ In Your
Business Environment
People
Products
Unique Processes
Trademarks
Financial Condition
Brand Equity
Customer Relationships
Etc.
New Technologies
Market Conditions
New Customers
New Legislation
Competitive Market Exit
Economic Changes
Demographic Changes
Etc.
Financial Situation
Market Awareness
Functional Areas
Market Reputation
Knowledge Base
Cost Structure
Sales Approach
Etc.
Competitive Advances
Customer Changes
Changes in Demographics
Changes in Customer Preferences
Access to Key Commodities
Changes in Legislation
Etc.
How To Generate Strategy
Strengths Weaknesses
Opportunities Threats
Internal/
Company Specific
External/ In Your
Business Environment
Leverage Your Strengths
To
Capitalize on Opportunities
Select Specific Opportunities
To
Drive Growth
Given
Core Strengths
Invest in personal and business
Improvements
To
Defend yourself from
competitive attack.
Be constantly on guard.
Competitive research
Customers
Network
Media
Offense Defense
Threats/ Opportunities: Questions to Answer
What are the important trends in the marketplace?
What are the significant competitive trends?
How do your current products compare to the competition?
How do your current products compare vs what your customers need?
How are your customers changing over time? If you project out several
years, will they still need what you have today or are they changing faster
than you are?
Consumer Changes
Manufacturer Responses
A Marketing Plan
• Objective 1
• Strategy 1
• Tactic 1
• Tactic 2
• Tactic 3
• Strategy 2
• Tactic 1
• Tactic 2
• Tactic 3
• Objective 2
• Strategy 1
• Tactic 1
• Tactic 2
• Tactic 3
• Strategy 2
• Tactic 1
• Tactic 2
• Tactic 3
• Objective 3
• Strategy 1
• Tactic 1
• Tactic 2
• Tactic 3
• Strategy 2
• Tactic 1
• Tactic 2
• Tactic 3
What To Include In Your Plan?
• Major initiatives regarding:
• Changes to your product and/ or service offering
• Changes to your pricing strategy
• Sales Strategy
• New markets you want to enter
• Markets you want to exit
• Customer plans
• New customers you want to sell
• Existing customers you want to grow with
What To Include In Your Plan?
• Promotion Activity
• Mission
• Vision
• Values
• Blogging
• Newsletters
• Social Media
• Video
• Do you have a branding strategy? Do your customers understand it?
• Networking
• Content Marketing
Goal Setting
S.M.A.R.T. Goals
• Specific
• Measurable
• Achievable
• Relevant
• Time Bound
• Start Putting Your Plans on the Calendar
• Plan Backwards
• Share the Plan
• Go Forth and Tweak
Promotion As Sales Funnel
Blog
Social Media
Newsletter
Website Networking
Chambers
Professional Networks
Meet-Up
Volunteer
LinkedIn
Facebook
Twitter
Instagram
thrivebusinessdirectory.com
Thrive Monthly Newsletter
Guest Speaking
Leads
Examples
• http://www.thrivebusinessdirectory.com/
• https://www.facebook.com/A-Cubed-Marketing-Services-1388247084721749/
• https://ui.constantcontact.com/rnavmap/emcf/email/view?flow=view&camefrom=view&agent.uid=112259
1219327

Strategic Planning for Small Businesses

  • 1.
    Setting Our SightsFor Success in 2016 Joe Hines 714-872-0561
  • 2.
  • 3.
    Situational Questions Which ofmy marketing and selling activities brought the most business for me last year? What mistakes did I make that I should avoid this year? What worked well, but I can improve on this year? What can I learn from my successful campaigns last year? How have my competitors changed in the last year?
  • 4.
    Top Line Performance •Annual Sales • Sales per month/ quarter/ year • Profitability per month/ quarter/ year Performance By Account • Number of Customers or Clients • Sales per Client – This Year Vs. Last year • Profit per Client Performance By Product or Service • Sales per Product or Service • Profit per Product or Service Performance Related Questions
  • 5.
    Website Performance • Uniquesite visitors • Monthly unique visitor growth rate • Total email subscribers • Monthly email subscriber growth rate • Unique visitor to email subscriber conversion rate
  • 6.
  • 7.
  • 8.
  • 9.
    Why Commit toPlanning? • Provides a plan for selling new services and products. • Establishes priorities. • Makes sure that all marketing efforts remain on track. • You can't manage what you can't measure.
  • 10.
    The Planning Process MarketingObjectives Marketing Strategies Marketing Tactics
  • 11.
    How To GenerateStrategy • S.W.O.T. Analysis • Strengths, Weaknesses, Opportunities, Threats Strengths Weaknesses Opportunities Threats Internal/ Company Specific External/ In Your Business Environment People Products Unique Processes Trademarks Financial Condition Brand Equity Customer Relationships Etc. New Technologies Market Conditions New Customers New Legislation Competitive Market Exit Economic Changes Demographic Changes Etc. Financial Situation Market Awareness Functional Areas Market Reputation Knowledge Base Cost Structure Sales Approach Etc. Competitive Advances Customer Changes Changes in Demographics Changes in Customer Preferences Access to Key Commodities Changes in Legislation Etc.
  • 12.
    How To GenerateStrategy Strengths Weaknesses Opportunities Threats Internal/ Company Specific External/ In Your Business Environment Leverage Your Strengths To Capitalize on Opportunities Select Specific Opportunities To Drive Growth Given Core Strengths Invest in personal and business Improvements To Defend yourself from competitive attack. Be constantly on guard. Competitive research Customers Network Media Offense Defense
  • 13.
    Threats/ Opportunities: Questionsto Answer What are the important trends in the marketplace? What are the significant competitive trends? How do your current products compare to the competition? How do your current products compare vs what your customers need? How are your customers changing over time? If you project out several years, will they still need what you have today or are they changing faster than you are?
  • 14.
  • 15.
  • 16.
    A Marketing Plan •Objective 1 • Strategy 1 • Tactic 1 • Tactic 2 • Tactic 3 • Strategy 2 • Tactic 1 • Tactic 2 • Tactic 3 • Objective 2 • Strategy 1 • Tactic 1 • Tactic 2 • Tactic 3 • Strategy 2 • Tactic 1 • Tactic 2 • Tactic 3 • Objective 3 • Strategy 1 • Tactic 1 • Tactic 2 • Tactic 3 • Strategy 2 • Tactic 1 • Tactic 2 • Tactic 3
  • 17.
    What To IncludeIn Your Plan? • Major initiatives regarding: • Changes to your product and/ or service offering • Changes to your pricing strategy • Sales Strategy • New markets you want to enter • Markets you want to exit • Customer plans • New customers you want to sell • Existing customers you want to grow with
  • 18.
    What To IncludeIn Your Plan? • Promotion Activity • Mission • Vision • Values • Blogging • Newsletters • Social Media • Video • Do you have a branding strategy? Do your customers understand it? • Networking • Content Marketing
  • 19.
    Goal Setting S.M.A.R.T. Goals •Specific • Measurable • Achievable • Relevant • Time Bound • Start Putting Your Plans on the Calendar • Plan Backwards • Share the Plan • Go Forth and Tweak
  • 20.
    Promotion As SalesFunnel Blog Social Media Newsletter Website Networking Chambers Professional Networks Meet-Up Volunteer LinkedIn Facebook Twitter Instagram thrivebusinessdirectory.com Thrive Monthly Newsletter Guest Speaking Leads
  • 21.
    Examples • http://www.thrivebusinessdirectory.com/ • https://www.facebook.com/A-Cubed-Marketing-Services-1388247084721749/ •https://ui.constantcontact.com/rnavmap/emcf/email/view?flow=view&camefrom=view&agent.uid=112259 1219327