HOW DOES SUPPORTIVE 
LEADERSHIP IS EFFECTIVE?
Types of Supportive Leadership Behavior 
•Being friendly, informative, and 
encouraging 
•Being considerate and 
understanding 
•Showing concern for followers 
needs
Being 
sympathetic to 
other’s problems 
Getting to know 
and help them to 
slave the 
problems
1.Helping followers 
develop abilities 
and careers 
2. Giving freedom 
to express their 
ideas
Supportive leadership behavior  handle with care 1.4
APPRECIAT 1 
• They satisfy people’s needs to be liked 
and appreciated by others. 
• to be respected as capable and 
valuable, 
• to be continually improving 
• Make others to work along with you 
• Get team support
support 2 
Supportiveness helps keep a 
group together 
promoting cohesion among 
members 
 keeping individuals from 
becoming alienated”
Can Supportive Behavior ever be 
Ineffective ? 
Yes! 
A leader must be careful how 
supportive behavior is used. 
 The approach should be to the 
needs and concerns of 
followers.
Skills, Traits, 
and Sources of 
Power 
Expert Power 
Referent Power 
Technical and 
professional 
competence 
Reward Power 
Interpersonal 
Skills 
Communication 
Skills 
Supportive 
Skills and Power Bases
• Through positive 
•Friendly interpersonal relations 
•Leader supports followers 
•Cooperates with them 
•Develops trust with them and 
assists them.
• Provides social support when followers are 
upset or under pressure. 
• Sociable leaders enjoy spending time on a 
regular basis with each follower. 
• Maintain positive cheerful disposition, 
• said to be easy to get along with, 
• Show consideration 
•Have trust towards others
• Must have expertise to provide training and 
development. 
•Supportive resource in solving problems 
• Provide useful feedback on performance 
• Increases leader’s confidence 
•Willingness to support
• Effectively convey 
their ideas and 
feelings, listen 
actively, and elicit 
ideas and feelings 
from their followers. 
• Be responsive to 
followers’ task-related 
problems, 
complaints, and 
personal problems. 
• To indicate how much 
followers are valued . 
Communication 
Skill
When superior is supportive 
Organizational mission 
◦Human services 
◦Work with volunteers 
◦High involvement, 
◦ High commitment cultures.
Supportive Behavior is 
needed 
Propositions: 
a) The leader should show 
the most concern, be most 
considerate, and provide the 
greatest encouragement for 
the best performers because 
positive behavior should be 
reinforced. 
b) Interpersonal support should 
be provided to followers as 
needed regardless of 
performance.
Follower Benefits: 
 > Satisfaction with 
 > work, job & supervisor 
> Increased commitment 
 >Reduced stress 
 >Increased self-confidence 
 > Increased performance
Supportive Leadership and its importance 
• Increased 
cooperation 
• Increased 
productivity 
Organizational 
Benefits: 
• Increased 
cohesiveness & 
harmony 
• Lower turnover, 
absenteeism, 
lateness, 
grievances
SUPPORTIVENESS MAY OR MAY NOT BE EFFECTIVE 
1) Followers are under high stress while trying to 
complete a dangerous task. 
2) Followers are new to the job and are unsure of 
their abilities and positions. 
3) Followers are small group of counselors in a 
student services dept. of a state university. 
4)Followers are very opinionated and stubborn in 
their point of view.
Supportiveness may or may not be Effective 
5) Followers are a large group (over 30) who work at 
widely varying tasks at different locations. 
6) Tasks require creativity and new learning with much 
competition and possible conflict with other groups. 
7) Work involves designing & testing computer 
programs. Personnel is highly trained and competent 
and obtain a great deal of satisfaction from their 
work.
FACTORS THAT INCREASE EFFECTIVENESS OF 
SUPPORTIVE LEADERSHIP 
Follower Characteristics 
• Low self-confidence 
• Low self-esteem 
• Insecurity 
• Expectation that leader will be 
supportive 
• High growth needs
FACTORS THAT INCREASE EFFECTIVENESS OF SUPPORTIVE 
LEADERSHIP 
Task Characteristics 
•Dissatisfying 
•Stressful 
•Highly structured 
•Requires creativity 
•Requires learning
FACTORS THAT INCREASE EFFECTIVENESS OF SUPPORTIVE 
LEADERSHIP 
Organizational and Group Characteristics 
• External Conflict 
• Newly formed group 
• Cohesive group with shared beliefs in 
leader 
• Formal plans, goals, and procedures 
• Mission emphasizing human services 
• Authoritarian superior
Factors that Decrease Effectiveness 
Dogmatic 
Followers 
Large 
Group 
Broad Task 
Scope 
High Level 
Job
Factors that Replace the Need for 
Feedback from 
Task 
•Rapid 
•Specific 
•Accurate 
Situational 
Factors 
Intrinsically 
satisfying task 
•Interesting 
•Gratifying 
•Meaningful 
Supportive Leadership 
High importance placed on 
organizational rewards 
•Pay Raises 
•Promotions
Leader Supportiveness 
• Concerned, trusting, and respectful of 
followers 
• Considerate understanding attitude 
• Friendly, encouraging, communicative 
• Fostering follower development
Enhancers of Supportiveness 
• Dissatisfying or stressful job 
• Low follower self-confidence, insecurity, or self 
esteem 
• Follower expectations of high growth needs 
• Structured work tasks 
• Complex creative task 
• External group conflict 
• New or cohesive group 
• Organizational mission 
• Authoritarian superior
FOLLOWER PSYCHOLOGICAL REACTIONS 
• Satisfaction of esteem and acceptance of 
need 
• Satisfaction with work and supervisor 
• Overall job satisfaction 
• Organizational commitment 
• Lower perceived stress and burnout 
• Group harmony and cohesion
YOU 
TAKE THE LEAD 
TO MOVE FARWARD…

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Supportive leadership behavior handle with care 1.4

  • 1. HOW DOES SUPPORTIVE LEADERSHIP IS EFFECTIVE?
  • 2. Types of Supportive Leadership Behavior •Being friendly, informative, and encouraging •Being considerate and understanding •Showing concern for followers needs
  • 3. Being sympathetic to other’s problems Getting to know and help them to slave the problems
  • 4. 1.Helping followers develop abilities and careers 2. Giving freedom to express their ideas
  • 6. APPRECIAT 1 • They satisfy people’s needs to be liked and appreciated by others. • to be respected as capable and valuable, • to be continually improving • Make others to work along with you • Get team support
  • 7. support 2 Supportiveness helps keep a group together promoting cohesion among members  keeping individuals from becoming alienated”
  • 8. Can Supportive Behavior ever be Ineffective ? Yes! A leader must be careful how supportive behavior is used.  The approach should be to the needs and concerns of followers.
  • 9. Skills, Traits, and Sources of Power Expert Power Referent Power Technical and professional competence Reward Power Interpersonal Skills Communication Skills Supportive Skills and Power Bases
  • 10. • Through positive •Friendly interpersonal relations •Leader supports followers •Cooperates with them •Develops trust with them and assists them.
  • 11. • Provides social support when followers are upset or under pressure. • Sociable leaders enjoy spending time on a regular basis with each follower. • Maintain positive cheerful disposition, • said to be easy to get along with, • Show consideration •Have trust towards others
  • 12. • Must have expertise to provide training and development. •Supportive resource in solving problems • Provide useful feedback on performance • Increases leader’s confidence •Willingness to support
  • 13. • Effectively convey their ideas and feelings, listen actively, and elicit ideas and feelings from their followers. • Be responsive to followers’ task-related problems, complaints, and personal problems. • To indicate how much followers are valued . Communication Skill
  • 14. When superior is supportive Organizational mission ◦Human services ◦Work with volunteers ◦High involvement, ◦ High commitment cultures.
  • 15. Supportive Behavior is needed Propositions: a) The leader should show the most concern, be most considerate, and provide the greatest encouragement for the best performers because positive behavior should be reinforced. b) Interpersonal support should be provided to followers as needed regardless of performance.
  • 16. Follower Benefits:  > Satisfaction with  > work, job & supervisor > Increased commitment  >Reduced stress  >Increased self-confidence  > Increased performance
  • 17. Supportive Leadership and its importance • Increased cooperation • Increased productivity Organizational Benefits: • Increased cohesiveness & harmony • Lower turnover, absenteeism, lateness, grievances
  • 18. SUPPORTIVENESS MAY OR MAY NOT BE EFFECTIVE 1) Followers are under high stress while trying to complete a dangerous task. 2) Followers are new to the job and are unsure of their abilities and positions. 3) Followers are small group of counselors in a student services dept. of a state university. 4)Followers are very opinionated and stubborn in their point of view.
  • 19. Supportiveness may or may not be Effective 5) Followers are a large group (over 30) who work at widely varying tasks at different locations. 6) Tasks require creativity and new learning with much competition and possible conflict with other groups. 7) Work involves designing & testing computer programs. Personnel is highly trained and competent and obtain a great deal of satisfaction from their work.
  • 20. FACTORS THAT INCREASE EFFECTIVENESS OF SUPPORTIVE LEADERSHIP Follower Characteristics • Low self-confidence • Low self-esteem • Insecurity • Expectation that leader will be supportive • High growth needs
  • 21. FACTORS THAT INCREASE EFFECTIVENESS OF SUPPORTIVE LEADERSHIP Task Characteristics •Dissatisfying •Stressful •Highly structured •Requires creativity •Requires learning
  • 22. FACTORS THAT INCREASE EFFECTIVENESS OF SUPPORTIVE LEADERSHIP Organizational and Group Characteristics • External Conflict • Newly formed group • Cohesive group with shared beliefs in leader • Formal plans, goals, and procedures • Mission emphasizing human services • Authoritarian superior
  • 23. Factors that Decrease Effectiveness Dogmatic Followers Large Group Broad Task Scope High Level Job
  • 24. Factors that Replace the Need for Feedback from Task •Rapid •Specific •Accurate Situational Factors Intrinsically satisfying task •Interesting •Gratifying •Meaningful Supportive Leadership High importance placed on organizational rewards •Pay Raises •Promotions
  • 25. Leader Supportiveness • Concerned, trusting, and respectful of followers • Considerate understanding attitude • Friendly, encouraging, communicative • Fostering follower development
  • 26. Enhancers of Supportiveness • Dissatisfying or stressful job • Low follower self-confidence, insecurity, or self esteem • Follower expectations of high growth needs • Structured work tasks • Complex creative task • External group conflict • New or cohesive group • Organizational mission • Authoritarian superior
  • 27. FOLLOWER PSYCHOLOGICAL REACTIONS • Satisfaction of esteem and acceptance of need • Satisfaction with work and supervisor • Overall job satisfaction • Organizational commitment • Lower perceived stress and burnout • Group harmony and cohesion
  • 28. YOU TAKE THE LEAD TO MOVE FARWARD…