Different Types of Information Systems (IS)

Different Types of Information Systems (IS)

• 1.
  TRANSACTION PROCESSING SYSTEMS(TPS)  An information processing system for business transactions involving the collection, modification and retrieval of all transaction data  Characteristics of a TPS include performance, reliability and consistency  TPS is also known as transaction processing or real- time processing
• 2.
  Where used?  orderprocessing  payroll  Accounting  Manufacturing  record keeping
• 3.
  Examples  Automated TellerMachine (ATM)  Airline Reservation systems  Ticket Net
• 4.
  Office Automation Systems(OAS)  collects, processes, stores and transmits data and information in the form of electronic office communication  considered as computer-based information system that collects, process, store and transmit electronic message, document and other form of communication among individual, work group and organizations
• 5.
  Where used?  Fordocuments  For schedules  For e-mails  For conferences  For communication
• 6.
  Examples  Document managementsystem  word processing  desktop publishing  Spreadsheet software  Reprographic  document image processing  Message handling system  Office support system
• 7.
  Knowledge Work Systems(KWS)  serve the information needs at the knowledge level of the organization.  aid knowledge workers.
• 8.
  Where used?  scientificor engineering design workstations  promote the creation of new knowledge  ensure that new knowledge and technical expertise are properly integrated into the business
• 9.
  Examples  CAD/CAM systems Virtual reality systems  Investment workstations
• 10.
  Decision Support System(DSS)  A computerized information system used to support decision-making in an organization or business.  enables users to sift through and analyze massive reams of data and compile information that can be used to solve problems and make better decisions  gathers and presents data from a wide range of sources that help people make decisions
• 11.
  Where used?  Medicaldiagnosis  Verifying the credit of a loan  Analyzing costs
• 12.
  Examples  Status InquirySystem  Data Analysis System  Information Analysis System  Accounting System  Model Based System
• 13.
  Executive Support Systems(ESS)  allows users to transform enterprise data into quickly accessible and executive-level reports  supports senior executive information and decision- making needs  provides easy access to internal and external information relevant to organizational goals
• 14.
  Where used?  Manufacturing Marketing  Financial Analysis
• 15.
  Examples  Accounting System Prewritten EIS  Custom EIS
• 16.
  Group Decision SupportSystems (GDSS)  assists users in making decisions by facilitating group collaboration.  Participants use a common computer or network to enable collaboration supporting integrated systems thinking for complex decision making.
• 17.
  Where used?  Groupwork  Meeting protocol
• 18.
  Examples  Think Tank Teamsupport.net  ynSyte's WIQ  spilter.nl  facilitate.com  Meeting Sphere