System Admin

System Admin

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  CURRICULUM VITAE R. M.JAGADISH Mobile: 9885664081. [email protected] _______________________________________________________________________ Objective: Aim to be associated with a progressive organization that gives me ample scope to apply my Knowledge and skills for the growth of individual as well as organizational growth in the field I serve and prove my potential. Technical Skills: • VMware Vspheres 5.x • Windows server 2008 and 2012. • Microsoft Services: AD, DNS, DHCP, • SM9 Technical Summary : • 3+ years of Experience as IT Analyst in Vmware ESXi and Windows server. • Experience in working with ESXi servers – Installation, configuration, management and maintenance. • Managed Virtualization Environment using VMware ESXi, Virtual Center. • Experience in implementing ESXi servers with efficient virtualization strategies by creating clones, templates, task scheduling, prioritizing VMs, creating and managing snap shots. • Excellent knowledge in creating and managing users, permission settings, roles and responsibility assignments and VM resource allocations on ESXi hosts. • Migration of servers using vMotion, Storage vMotion. • Creating Clusters for High Availability (HA) and Distributive Resource Scheduling (DRS). • Configured Resource Pool, Alerts, Alarms, NTP. 1.Worked for Tata Consultancy Services as IT Analyst as VMware Admin since Nov 2010 till 17th Oct 2014
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  Experience: • Managing VMwareinfrastructure environment with 50+ ESX servers, 1000 plus virtual machines. • VM Servers build & rebuild (Deploying the New VM from the Template and Cloning an Existing VM) as per the client request through change management process. • Installing and configuring ESXi servers. • Installing, configuring and managing virtual infrastructure and vCenter. • Creating and managing resource pools and adding the VM's into resource pools. • Creating and managing virtual machines and installing VM Tools into VM's. • Manage VM's using VMware Vcenter. • Creating and managing VMware cluster. Enabling HA and DRS features in a cluster. • Performing Snapshots, Cloning, cold migrations and hot migrations. • Creating templates from VM's and deploy VM's from templates and allocate resources. • Moving VM's from one datastore to another datastore using Storage vMotion. • Worked on PoC. • Handling different Infrastructure related projects. • Reviewing Engagement Proposal. • Scheduling Scope Clarification meeting with the clients. • Understanding the requirement by pulling the different resources for the project and preparing Statement of Understanding which includes Scope, Assumptions, Not in scope, Dependency, Schedule, Timelines and billing. • Preparing the Minutes of Meeting for every meeting with the client. • Need to drive the project from End to end.. • Delivering the project on schedule. • Creating the RFC’s for any change in the deliverables.. 2. Worked for Unisys as Services Support Representative from June 09 till Oct 2010. Job Duties: • Worked in Incident Management. • Handled all incident tickets on priority to provide solution.
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  3. Worked asTechnical Support Associate for Knoah Solutions from August 16th 08 till April 2009. Job Duties: • Handle calls and answer the questions of customer’s • Help customers with DSL connection & router set-up. • Troubleshoot DSL connection issues • Troubleshoot Browsing issues & Email issues • Troubleshoot Home networking issues related to wireless routers & wireless connection issues • Troubleshoot issues related to Soft wares • Troubleshoot issues by remotely accessing Customers computer. • Follow-up with customers to make sure issue is resolved if required. • Promote and up sell additional products & Norton Products 4. Worked with E2E Serwizsol Solutions Ltd., a subsidiary of TATA SONS LTD as Customer care executive, since Oct 2004 till may 07. Job Duties: • Handling the customer queries and concerns, resolving the same in given TAT for the Maximum customer satisfaction. • Maintaining the call quality by adhering to the quality parameters. • Always aiming for delivering the maximum customer satisfaction by giving the possible services. • Always was one amongst the TOP 5 performers in the team and TOP 10 in the Process. Academic qualifications: • Bachelor of Computer Applications from Samatha Degree College (2000-2003). • Board of Intermediate from Sri Vidya Vikas Junior College (1998-2000). • Board of Secondary Education from Lal Bahadur High school. (1998). Certification: • Certified ITIL professional. • VCA Certified. Personal Profile: Name : Jagadish R.M.
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  Fathers Name :(Late) R. M. Shiva Murthy. Date of birth : 21-09-1982. Marital status : Single. Religion : Hindu. Languages Known : English, Hindi, Telugu, and Kannada. Strength : Highly enthusiastic Hobbies : Listening to music, playing cricket and cooking. Place: Hyderabad. R. M. Jagadish