Disruption in taxi industry
Martin Villig
● Entrepreneur, 15 years in IT/Startups
● Education: Estonian Business School
● Started & sold 1st Co during university
● Worked at Tallinn & OMX Baltic Stock
Exchange, Skype, Fortumo, ...
● Co-Founder: SLC, Garage48.org, HUB
● Co-Founder & Expansion Manager Taxify
● http://twitter.com/waldec
Challenging start-up in 2013
● Funding: Enterprise Estonia vs family (FFF)
● Freelance developer: prototype in 3 month
● Street sales to “pessimistic” taxi drivers
● Early adopter customers, bugs in apps
● Oliver joined as main Developer – Sept ‘13
o New product re-write within 1 month
● Good growth since October ’13
Reliable and Affordable Rides
Get a ride at a tap of the button
● Verified drivers
● Electronic payments
● Taxify in Riga: 350 cars
○ Avg pickup 5 minutes
○ Avg ride 5.3 EUR
○ 35% card payments
Taxify 2013-2015
● Started from Tallinn
● Leader in Baltics
● Now in 10 countries
● +500,000 clients
● 10,000 Drivers
● Growth 10-20% MoM
From 0 to Estonian market leader in 16 month
How? Quality rides at affordable prices
● Availability of good cars
● 4.5 min rating
● Language check
Save taxi companies from “UBERification”
Strict Quality Standards
● Verified Drivers
o Criminal records, Language check
o Service quality training
(driving, safety, payments)
● Very Good Cars
o Max 10 years, good condition
o Mid-size sedan/wagon
2-way Feedback
• 1-click feedback after ride
• Riders rate Drivers
• Drivers rate Riders
● Min rating 4.5 stars
● We handle ALL ratings below 3 stars
● Taxify refunds when driver cheating
Taxify for Business
● Baltic: Riga, Vilnius, Tallinn
● 3500 Cars = Fastest pickup
● No hassle, monthly billing
● Support: Account Manager
● Join - taxify.eu/business 10€
6€
Premium
Taxi Co.
Taxify
Business
-40%
Demand changes 15x
Avg taxi drives 50 hours a week
Ridesharing driver 7 hours week
Ridesharing - Future of Transport
Private individuals offering rides to private people,
orders made via mobile applications.
Started from US, spreading fast in Europe and Asia.
● Every driver passes background & car check
● Fixed prices, no cheaters, rating system
● Flexible job opportunities for thousands
● Cars idle 23h/day, traffic jams, ...
Ridesharing pilots in Baltics
● Ridesharing drivers don’t have “bad taxi” habits
● Drivers: Estonia 500, Lithuania 250, Latvia 75
● Average rating 4.86, much higher than taxis
Ridesharing in Baltics
● Law changes in EE & LT Parliament
● Rally: who gets 1st country to
legalize ridesharing in Europe?
● Taxify in dialogue with Latvian
authorities to define new regulation
● Estonian President T.H. Ilves:
“Estonia is looking for a solution instead of
prohibiting a new form of business”
Growth challenges for Taxify
● How to innovate outside of current laws?
- Drivers & Riders like ridesharing. No laws yet.
● 1st mover advantage
- Win max number of cities & clients
● How to hire best talent?
- People make growth, not products
● Unfair competition :)
- Finland & Lithuania
Testing multi-platform apps
• Releasing to hundreds of thousands
of live users is RISKY
• Android vs iOS vs Windows Phone
• Internal Alpha testing, Devices
• Beta testing, Devices & Locations
• Gradual rollout
Become a ridesharing driver
● Earn up to €15/hour
● Your own car, max 10Y old
● Min 3 year driving license
● Work whenever you want
● Invite friends - referral bonus
● Sign up today: http://partners.taxify.eu
Thank you. Questions?
Martin Villig
Co-Founder
martin@taxify.eu
+372 508 4461
twitter.com/waldec
Use promo code:
MARTIN
to get your
1st ride free (€5)

Taxify startup story & growth challenges - May 2016

  • 1.
  • 2.
    Martin Villig ● Entrepreneur,15 years in IT/Startups ● Education: Estonian Business School ● Started & sold 1st Co during university ● Worked at Tallinn & OMX Baltic Stock Exchange, Skype, Fortumo, ... ● Co-Founder: SLC, Garage48.org, HUB ● Co-Founder & Expansion Manager Taxify ● http://twitter.com/waldec
  • 3.
    Challenging start-up in2013 ● Funding: Enterprise Estonia vs family (FFF) ● Freelance developer: prototype in 3 month ● Street sales to “pessimistic” taxi drivers ● Early adopter customers, bugs in apps ● Oliver joined as main Developer – Sept ‘13 o New product re-write within 1 month ● Good growth since October ’13
  • 4.
    Reliable and AffordableRides Get a ride at a tap of the button ● Verified drivers ● Electronic payments ● Taxify in Riga: 350 cars ○ Avg pickup 5 minutes ○ Avg ride 5.3 EUR ○ 35% card payments
  • 5.
    Taxify 2013-2015 ● Startedfrom Tallinn ● Leader in Baltics ● Now in 10 countries ● +500,000 clients ● 10,000 Drivers ● Growth 10-20% MoM
  • 6.
    From 0 toEstonian market leader in 16 month How? Quality rides at affordable prices ● Availability of good cars ● 4.5 min rating ● Language check Save taxi companies from “UBERification”
  • 7.
    Strict Quality Standards ●Verified Drivers o Criminal records, Language check o Service quality training (driving, safety, payments) ● Very Good Cars o Max 10 years, good condition o Mid-size sedan/wagon
  • 8.
    2-way Feedback • 1-clickfeedback after ride • Riders rate Drivers • Drivers rate Riders ● Min rating 4.5 stars ● We handle ALL ratings below 3 stars ● Taxify refunds when driver cheating
  • 9.
    Taxify for Business ●Baltic: Riga, Vilnius, Tallinn ● 3500 Cars = Fastest pickup ● No hassle, monthly billing ● Support: Account Manager ● Join - taxify.eu/business 10€ 6€ Premium Taxi Co. Taxify Business -40%
  • 10.
    Demand changes 15x Avgtaxi drives 50 hours a week Ridesharing driver 7 hours week
  • 11.
    Ridesharing - Futureof Transport Private individuals offering rides to private people, orders made via mobile applications. Started from US, spreading fast in Europe and Asia. ● Every driver passes background & car check ● Fixed prices, no cheaters, rating system ● Flexible job opportunities for thousands ● Cars idle 23h/day, traffic jams, ...
  • 12.
    Ridesharing pilots inBaltics ● Ridesharing drivers don’t have “bad taxi” habits ● Drivers: Estonia 500, Lithuania 250, Latvia 75 ● Average rating 4.86, much higher than taxis
  • 13.
    Ridesharing in Baltics ●Law changes in EE & LT Parliament ● Rally: who gets 1st country to legalize ridesharing in Europe? ● Taxify in dialogue with Latvian authorities to define new regulation ● Estonian President T.H. Ilves: “Estonia is looking for a solution instead of prohibiting a new form of business”
  • 14.
    Growth challenges forTaxify ● How to innovate outside of current laws? - Drivers & Riders like ridesharing. No laws yet. ● 1st mover advantage - Win max number of cities & clients ● How to hire best talent? - People make growth, not products ● Unfair competition :) - Finland & Lithuania
  • 15.
    Testing multi-platform apps •Releasing to hundreds of thousands of live users is RISKY • Android vs iOS vs Windows Phone • Internal Alpha testing, Devices • Beta testing, Devices & Locations • Gradual rollout
  • 16.
    Become a ridesharingdriver ● Earn up to €15/hour ● Your own car, max 10Y old ● Min 3 year driving license ● Work whenever you want ● Invite friends - referral bonus ● Sign up today: http://partners.taxify.eu
  • 17.
    Thank you. Questions? MartinVillig Co-Founder [email protected] +372 508 4461 twitter.com/waldec Use promo code: MARTIN to get your 1st ride free (€5)

Editor's Notes

  • #3 Work experience: TSE - e-services Skype - web backend team & self service Fortumo - Asian markets & top clients
  • #5 Stats. What we do in Riga: 70,000 users Client will get a ride with 1 click in 3-5 minutes Wide choice of cars, verified quality TOP2-3 fleet in Riga (~350 drivers) and 3000+ in Baltics
  • #7 Improving the market doesn’t need millions.
  • #8 80% fleet management, 20% Support, Marketing & PR
  • #11 Barrier to entry and flexible workforce
  • #16 Alpha, everyone needs to test the newest version, all employees can drive with taxis for €50/month; Beta testers group among drivers Beta testing (friends), gradual rollout to 5% maps don’t work with smaller resolutions Android lots of resolutions/API versions etc; iOS release tricky, 7 days store review, always 100%